I have downloaded malware 'Macrium Reflect' & I cant uninstall it :o(

[jacknscoob]

I am having a bad week on my computer.

Having looked at loads of software 'Free DVD author/burner' packages on CNET, reading reviews etc. I downloaded software (I am currently trying to identify the original name).

Big mistake, I opened it and it wasnt what I thought it would be, so I tried to uninstall it. A box comes up saying ' An unidentified programme wants access to your computer' with options to cancel or allow (I trust this prog).

HELP pls

[hech54]

One word - MalWareBytes.
http://www.malwarebytes.org/products/malwarebytes_free

[jacknscoob]

Thankyou. I have Trend which I have paid for shouldnt that do it??

[teodz1984]

Probably better to have a seocnd opinion if TREN can't fix it

[davexnet]

If it hasn't done anything too malicious, System Restore may still be available to you.
Did you check it?

[jacknscoob]

So is MalWareBytes OK? Will it detect the virus or whatever it is, even though I havnt got to the stage (re uninstall) to allow (I trust this prog).

[hech54]

So is MalWareBytes OK?

Did you come here asking for help and advice just to NOT take it?

[fritzi93]

Macrium is a system backup program. So, is this a UAC (user account) prompt you're seeing? That wouldn't be surprising, current system backup programs typically install a system disk bus and archive explorer driver, which will show up in Device manager. An attempt to install or uninstall should trigger a prompt, depending on your UAC settings. It would help if you filled in your computer details, most specifically, if you're using Vista or Win7.

So I'm not convinced this is anything to worry about. But certainly you should run MBam and SAS first before doing anything else. Like completing the uninstall of Macrium.

Good luck.

[jacknscoob]

Sorry mate hech54, didnt mean to offend, I just worry about everything I click on these days, doh

Yeah, I have had a further research on Macrium and it looks OK, just something dodgy was going on, on one of my web pages and it happened at the same time as the download was complete and I think the 2 + 2 have not added up. I think it was something else.

Thanks for everyones advice

[jacknscoob]

Macrium is a system backup program. So, is this a UAC (user account) prompt you're seeing? That wouldn't be surprising, current system backup programs typically install a system disk bus and archive explorer driver, which will show up in Device manager. An attempt to install or uninstall should trigger a prompt, depending on your UAC settings. It would help if you filled in your computer details, most specifically, if you're using Vista or Win7.

So I'm not convinced this is anything to worry about. But certainly you should run MBam and SAS first before doing anything else. Like completing the uninstall of Macrium.

Good luck.

I am running Vista.

So, is this a UAC (user account) prompt you're seeing? - Yes

But certainly you should run MBam and SAS first before doing anything else. Like completing the uninstall of Macrium. - Can I run a full scan with Trend, will that be OK?

[Nelson37]

Sure you can. You could also stand on your head and eat bananas.

However, if your goal is to remove a virus, why would you depend on a program that, if you do indeed have a virus, took no action and allowed it in to start with? I would really, really like to know why it is that this seems like a prudent course of action to you.

MBAM is just about the best there is. It is not at all perfect, but far better than what you are proposing. So is Super.

But, of course, someone who incorrectly identified a virus infection, from a CNET download, CLEARLY has a better idea.

[jacknscoob]

Sure you can. You could also stand on your head and eat bananas.

However, if your goal is to remove a virus, why would you depend on a program that, if you do indeed have a virus, took no action and allowed it in to start with? I would really, really like to know why it is that this seems like a prudent course of action to you.

MBAM is just about the best there is. It is not at all perfect, but far better than what you are proposing. So is Super.

But, of course, someone who incorrectly identified a virus infection, from a CNET download, CLEARLY has a better idea.

I am sooooo hearing you, doh!

someone who incorrectly identified a virus infection, from a CNET download - Yes I did wonder

[nic2k4]

If you worry about everything on the net, then you should make double sure your PC is malware free. Run as many scanners as you feel is necessary to assure you there's no problem. None of the security software is 100% reliable at detecting malware, some will miss something and others will get false positive.

Also, you should know that Cnet tampers with the programs they offer. They take the original setup files and place them in a wrapper program. At one point they were adding crap like toolbars; to me, that counts as malware. There was a big uproar and they stopped doing it, but still use the wrapper. What else are they doing with it?

A much cleaner place to look for software is here (for A/V related stuff) and Betanews. In fact you should get Microsoft Windows Malicious Software Removal Tool from there and do a deep scan.

[pcspeak]

Wrong Forum.