mkv does not play on my LG350

[rubicube]

mkv plays on pc noton my lg350 used mkvmerge which usually works but not this time anyone any ideas

[Baldrick]

Disabled header compression? In Mkvmergegui under File->Options and select "Disable header compression..." and then make a new mkv.


And I changed your thread title.

[jman98]

Welcome to the forums. Install MediaInfo and post the results here from your file. My guess is that your file contains stripped headers. I'm not sure if any BluRay/DVD/media players support that. We've been getting a lot of posts about it causing problems. It seems to be like GMC was in Divx a few years ago where any file that had it was going to be difficult to play. If your file does have stripped headers you'll have to research a way to fix that. A few of our members know what to do about it but as I've never seen it I don't remember what it takes to fix it.

[rubicube]

Unique ID : 241184912822781011955634377689880831587 (0xB572864A7B009399B0DE7F20FAB3A663)
Complete name
Format : Matroska
Format version : Version 2
File size : 6.56 GiB
Duration : 2h 10mn
Overall bit rate : 7 197 Kbps
Encoded date : UTC 2011-10-26 03:46:55
Writing application : mkvmerge v4.8.0 ('I Got The...') built on May 24 2011 03:12:58
Writing library : libebml v1.2.0 + libmatroska v1.1.0

[rubicube]

General
Unique ID : 241184912822781011955634377689880831587 (0xB572864A7B009399B0DE7F20FAB3A663)
Complete name :
Format : Matroska
Format version : Version 2
File size : 6.56 GiB
Duration : 2h 10mn
Overall bit rate : 7 197 Kbps
Encoded date : UTC 2011-10-26 03:46:55
Writing application : mkvmerge v4.8.0 ('I Got The...') built on May 24 2011 03:12:58
Writing library : libebml v1.2.0 + libmatroska v1.1.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Muxing mode : Header stripping
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 10mn
Bit rate : 5 689 Kbps
Width : 1 280 pixels
Height : 528 pixels
Display aspect ratio : 2.40:1
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.351
Stream size : 5.05 GiB (77%)
Writing library : x264 core 119 r2106 07efeb4
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=5689 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language : English

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Muxing mode : Header stripping
Codec ID : A_DTS
Duration : 2h 10mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.38 GiB (21%)
Language : English

[jman98]

Stripped headers is why it won't play on the LG. Either do a search for information on how to fix it or wait and see if someone tells you how to fix it here.

[Baldrick]

I have already told how to do that. Stripped headers = header compression.

You can also check so it actually does it, open mkv, click on the video/audio track, under extra options be sure the compression is set to none. Start muxing. Open the mkv with mediainfo and check what it says under muxing mode. It should not say header stripping.