Matshita BD UJ240AS doesn't work (not perform start of Disc-at-once)

[whenloverageswild]

Hi people:

I bought a Matshita BD-MLT UJ240AS a couple of weeks ago and still can not record anything.
I tried several brands of disc (Verbatim, TDK, Philips, even Ridata), but always is the same, no matter if I load a regular DVD-R or a Double Layer+R.
I have already installed new Nero version (version 10 HD) and doesn't work either.
I could not even record with Imgburn!!!!.
Same trouble with DVDfab and TMPGEnc.
I change the device for a new one, and it is the same.
Oddly, at the vendor, he plug the USB of both matshitas (the one I returned and the new one he gave me) and both works with Nero 8 ???!!!!. He only record data, as he hadn't a Video-TS file to record at that time, but the machine worked fine. I have both disc to probe that.

I am a little confused about what could be happening here. Any help will be welcome.
I am copying the last log file. I have other ten or eleven log files, with the same info.
"Could not preform start of Disc-at-once".

Thank you.



9X13-01AA-TU89-2UCZ-L852-H2P8-****-****

1C00-8014-9880-2000-408M-****-****

9K00-40E3-8E80-57C0-5058-****-****

9M0C-0194-WHXE-0EL6-CXK9-L81P-****-****

9X11-00AK-W57M-MWHT-WP1C-M79W-****-****

9X12-008A-M8PK-M1AU-0944-AM34-****-****

Windows Vista 6.0

AMD64

Wow64Process

Nero Version: 10.2.12.100

Internal Version: 10,2,12,100

Recorder: <MATSHITA BD-MLT UJ240AS> Version: 1.01 - HA 1 TA 1 - 10.2.12.100

Adapter driver: <USB 2.0> HA 1

Drive buffer : 2048kB

Bus Type : via Inquiry data

CD-ROM: <PIONEER DVD-RW DVRTD08L>Version: 2.50 - HA 1 TA 0 - 10.2.12.100

Adapter driver: <Serial ATA> HA 1

=== Scsi-Device-Map ===

=== CDRom-Device-Map ===

PIONEER DVD-RW DVRTD08L D: CdRom0

MATSHITA BD-MLT UJ240AS E: CdRom1

=======================

AutoRun : 1

Excluded drive IDs:

WriteBufferSize: 83886080 (0) Byte

BUFE : 0

Physical memory : 3837MB (3929516kB)

Free physical memory: 2353MB (2409616kB)

Memory in use : 38 %

Uncached PFiles: 0x0

Global Bus Type: default (0)

Check supported media : Disabled (0)

6.9.2011

UDF/ISO compilation

21:36:12 #1 Text 0 File SCSIPTICommands.cpp, Line 464

LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL



21:36:13 #2 PHASE 112 File dlgbrnst.cpp, Line 1827

DVD-Video files reallocation started



21:36:14 #3 PHASE 114 File dlgbrnst.cpp, Line 1827

DVD-Video files reallocation completed (no file modified)



21:36:14 #4 Text 0 File Isodoc.cpp, Line 7008

UDF document burn settings

------------------------------------------

Determine maximum speed : FALSE

Simulate : FALSE

Write : TRUE

Finalize CD : TRUE

Multisession : FALSE

Burning mode : DAO

Mode : 1

UDF Mode : UDF/ISO bridge

UDF Options : automatic

UDF Revision : 1.02

UDF Partition Type : physical

ISO Level : 1 (Max. of 11 = 8 + 3 char)

Character set : ISO 9660

Joliet : FALSE

Allow pathdepth more than 8 directories : TRUE

Allow more than 255 characters in path : TRUE

Write ISO9660 ;1 file extensions : TRUE



21:36:15 #5 PHASE 111 File dlgbrnst.cpp, Line 1827

DVD-Video files sorted



21:36:15 #6 ISO9660GEN -11 File Geniso.cpp, Line 3336

First writeable address = 0 (0x00000000)



21:36:15 #7 Text 0 File UDFCreator.cpp, Line 1057

Start of DVD Video file sequence with 99 title sets.

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VTS_88_0.IFO size=(7:0): pad=0 -> start=2764305

VTS_88_1.VOB size=(79437:0): pad=0 -> start=2764312

VTS_88_0.BUP size=(7:0): pad=0 -> start=2843749

VTS_89_0.IFO size=(7:0): pad=0 -> start=2843756

VTS_89_1.VOB size=(33353:0): pad=0 -> start=2843763

VTS_89_0.BUP size=(7:0): pad=0 -> start=2877116

VTS_90_0.IFO size=(7:0): pad=0 -> start=2877123

VTS_90_1.VOB size=(17216:0): pad=0 -> start=2877130

VTS_90_0.BUP size=(7:0): pad=0 -> start=2894346

VTS_91_0.IFO size=(7:0): pad=0 -> start=2894353

VTS_91_1.VOB size=(18608:0): pad=0 -> start=2894360

VTS_91_0.BUP size=(7:0): pad=0 -> start=2912968

VTS_92_0.IFO size=(7:0): pad=0 -> start=2912975

VTS_92_1.VOB size=(16515:0): pad=0 -> start=2912982

VTS_92_0.BUP size=(7:0): pad=0 -> start=2929497

VTS_93_0.IFO size=(7:0): pad=0 -> start=2929504

VTS_93_1.VOB size=(65197:0): pad=0 -> start=2929511

VTS_93_0.BUP size=(7:0): pad=0 -> start=2994708

VTS_94_0.IFO size=(7:0): pad=0 -> start=2994715

VTS_94_1.VOB size=(18566:0): pad=0 -> start=2994722

VTS_94_0.BUP size=(7:0): pad=0 -> start=3013288

VTS_95_0.IFO size=(7:0): pad=0 -> start=3013295

VTS_95_1.VOB size=(29400:0): pad=0 -> start=3013302

VTS_95_0.BUP size=(7:0): pad=0 -> start=3042702

VTS_96_0.IFO size=(7:0): pad=0 -> start=3042709

VTS_96_1.VOB size=(720:0): pad=0 -> start=3042716

VTS_96_0.BUP size=(7:0): pad=0 -> start=3043436

VTS_97_0.IFO size=(7:0): pad=0 -> start=3043443

VTS_97_1.VOB size=(18638:0): pad=0 -> start=3043450

VTS_97_0.BUP size=(7:0): pad=0 -> start=3062088

VTS_98_0.IFO size=(7:0): pad=0 -> start=3062095

VTS_98_1.VOB size=(50204:0): pad=0 -> start=3062102

VTS_98_0.BUP size=(7:0): pad=0 -> start=3112306

VTS_99_0.IFO size=(7:0): pad=0 -> start=3112313

VTS_99_1.VOB size=(58944:0): pad=0 -> start=3112320

VTS_99_0.BUP size=(7:0): pad=0 -> start=3171264

End of DVD Video file sequence.



21:36:15 #8 Text 0 File DVDPlusDualLayer.cpp, Line 1460

SetDriveCaps: Set LAST LBA of layer 1 to 1591759



21:36:15 #9 Text 0 File compose.cpp, Line 935

GenUDF2: 1 transfer items prepared.



21:36:15 #10 ISO9660GEN -11 File Geniso.cpp, Line 3336

First writeable address = 0 (0x00000000)



21:36:15 #11 Text 0 File Burncd.cpp, Line 3521

Turn on Disc-At-Once, using DVD media



21:36:15 #12 Text 0 File DlgWaitCD.cpp, Line 314

[E: BD-MLT UJ240AS ] Last possible write address on media: 4173823

Last address to be written: 3172143



21:36:15 #13 Text 0 File DlgWaitCD.cpp, Line 326

[E: BD-MLT UJ240AS ] Write in overburning mode: NO (enabled: CD)



21:36:15 #14 Text 0 File DlgWaitCD.cpp, Line 2917

Recorder: MATSHITA BD-MLT UJ240AS, Media type: DVD+R DL

Disc Manufacturer ID: <CMC MAG>, Media Type ID: <D03>, Product revision number: 64

Disc Application Code: 0, Extended Information Indicators: 3



21:36:15 #15 Text 0 File DlgWaitCD.cpp, Line 499

[E: BD-MLT UJ240AS ] >>> Protocol of DlgWaitCD activities: <<<

=========================================



21:36:15 #16 Text 0 File ThreadedTransferInterface.cpp, Line 861

Setup items (after recorder preparation)

0: TRM_DATA_MODE1 ()

2 indices, index0 (150) not provided

original disc pos #0 + 3172144 (3172144) = #3172144/704:55.19

relocatable, disc pos for caching/writing not required/ required

-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3172144 blocks [E: MATSHITA BD-MLT UJ240AS]

--------------------------------------------------------------



21:36:16 #17 Text 0 File ThreadedTransferInterface.cpp, Line 1077

Prepare [E: MATSHITA BD-MLT UJ240AS] for write in CUE-sheet-DAO

DAO infos:

==========

MCN: ""

TOCType: 0x00; Session Closed, disc fixated

Tracks 1 to 1: Idx 0 Idx 1 Next Trk

1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 6496550912, ISRC ""

DAO layout:

===========

___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________

0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00

0 | 1 | 0 | 0x41 | 0 | 0 | 0x00

0 | 1 | 1 | 0x41 | 3172144 | 0 | 0x00

3172144 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

MediaType: DVD+R DL



21:36:16 #18 Text 0 File SCSIPTICommands.cpp, Line 251

SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME



21:36:16 #19 Text 0 File Burncd.cpp, Line 4234

Caching options: cache CDRom or Network-Yes, small files-No (<64KB)



21:36:16 #20 PHASE 24 File dlgbrnst.cpp, Line 1827

Caching of files started



21:43:12 #21 Text 0 File Burncd.cpp, Line 4356

Cache writing successful.



21:43:12 #22 PHASE 25 File dlgbrnst.cpp, Line 1827

Caching of files completed



21:43:12 #23 PHASE 36 File dlgbrnst.cpp, Line 1827

Burn process started at 2.4x (3.324 KB/s)



21:43:12 #24 Text 0 File ThreadedTransferInterface.cpp, Line 2850

Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0



21:43:12 #25 SPTI -1066 File SCSIPassThrough.cpp, Line 224

CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)

CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00

Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

Sense Code: 0x24

Sense Qual: 0x00

Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24

Buffer x0c522ac0: Len x648



21:43:12 #26 Text 0 File DVDPlusDualLayer.cpp, Line 1941

GetDriveCaps: LAST LBA of layer 1 is 1591759



21:43:20 #27 SPTI -1119 File SCSIPassThrough.cpp, Line 224

CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1119)

CDB Data: 0xBF 00 00 00 00 00 00 20 00 0C 00 00

Sense Key: 0x04 (KEY_HARDWARE_ERROR)

Sense Code: 0x09

Sense Qual: 0x90

Sense Area: 0x70 00 04 00 00 00 00 0A 00 00 7F 60 09 90

Buffer x05631140: Len xc

0x00 0A 00 00 00 00 00 00 00 18 49 D0



21:43:20 #28 Text 0 File DVDPlusDualLayer.cpp, Line 796

L0 Data Zone Capacity not set.

Max LBA L0 2086911 (1FD7FFh, 4075MB), next writable address 0 (0h, 0MB)



21:43:20 #29 Text 0 File DVDPlusDualLayer.cpp, Line 1460

SetDriveCaps: Set LAST LBA of layer 1 to 0



21:43:20 #30 CDR -1119 File ThreadedTransferInterface.cpp, Line 1860

Track following error

E: MATSHITA BD-MLT UJ240AS



21:43:20 #31 TRANSFER -27 File ThreadedTransfer.cpp, Line 1222

Could not perform start of Disc-at-once



21:43:20 #32 Text 0 File DVDPlusDualLayer.cpp, Line 1460

SetDriveCaps: Set LAST LBA of layer 1 to 0



21:43:20 #33 Text 0 File ThreadedTransfer.cpp, Line 273

Pipe memory size 83836800



21:43:20 #34 PHASE 38 File dlgbrnst.cpp, Line 1827

Burn process failed at 2.4x (3.324 KB/s)



21:43:21 #35 Text 0 File SCSIPTICommands.cpp, Line 301

SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME



21:43:21 #36 Text 0 File Cdrdrv.cpp, Line 11882

DriveLocker: UnLockVolume completed



21:43:21 #37 Text 0 File SCSIPTICommands.cpp, Line 464

UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

[fritzi93]

A few things to try:

1) Update the firmware. Start ImgBurn -> Discovery -> Tools -> Drive -> Check for Firmware Updates.

2) Reboot and plug it into a different USB port.

3) Try with a different computer to confirm the burner works. If so, the problem is your computer, perhaps specifically the USB hub.

And BTW, the disc in your log is a CMC DL disc, which is really asking for trouble. Their single-layer discs have a bad reputation, but DL? That's gonna have a high failure rate regardless. Try a decent single-layer DVD5.

Good luck.

[whenloverageswild]

Hi. Thank you.
I did what you told me but there is no new firmware available in the site Imgburn sent me.
On the other hand, I found a new firmware in the NEC japanese site for Matshita UJ240AS, but I can not read japanese and I am not sure if it will work out on an external writer (I mean, not the internal Matshita in a NEC notebook).
Also I can not find an official Panasonic/Matsushita website for updates/frimwares. They leave the customer out in the desert with their products.

I also run Microsoft Fix it. but it found nothing weird.

Last, another people in other forum suggested me that could be a UDF driver conflict with my notebook (Toshiba Satellite M305D-S4830), but I do not know what am I supposed to do to find the (eventual) trouble.
I will try the device tomorrow on a diff. notebook, but meanwhile any help will be appreciated.

Regards.

[fritzi93]

Dunno what's meant by "UDF Driver Conflict". Unless you installed a packet-writing app like Nero's InCD, but IIRC, the Nero installer doesn't include it by default, you gotta deliberately check the box for it.

You really shouldn't be using Nero to burn DVD-Video or BD-Video, it's not fully compliant. Use ImgBurn for that.

There have been several threads here over the past week or two about problems with that specific burner. I have to wonder about that. BTW, I saw your thread over at MyCE.

Anyway, try it with a single-layer DVD5 using ImgBurn, and don't burn faster than 4x. If that also fails, try with another computer.

[turk690]

Uninstall and remove all traces of Nero bloatware. Find out what type of USB ports you have, preferably at least ver2, hi-speed enabled in BIOS. Try different USB ports. Like your vendor, figure out first how to burn with ImgBurn a plain jane data DVD-ROM (not DVD-video) with some files to see if you can successfully burn anything at all. Do not use DVD+R DL yet; just either a DVD+R or -R. If successful at this point, try burning a VIDEO_TS folder with just a few *.VOB files (the one you're trying with has 99) as source for DVD-video. Note that, even on a blazing PC, lots of things can get in the way of a smooth USB transfer such that for a critical thing like recording on DVD+R, it's always better for a writer to be attached to a local bus (SATA). It's not easy trying to wade in and diagnose exactly which part of the chain is making the recording fail. USB this and USB that seems all very convenient and for the most part it is, until used for critical things like video capture and CD/DVD recording.

[iltermutlu]

I have same device but the firmware is 1.10. Although newer firmware than you got, I can not burn bd,dual dvd... I use different OS and different burner softwares but still I got error.

My notebook is Sony Vaio VPCF1290X. it is original product of the Sony.