I am fairly new to video capturing and I'm having a problem. I have used a pinnacle 500 usb capture device in the past with windows xp, now with windows 7 I get the video but no sound capture. could it be because of using the on board sound or is it just not a compatibility issue. I have downloaded all latest drivers. This capture device is kinda old. If I should upgrade what should I be looking for, don't want to spend a fortune as I am just trying to save VHS home movies to DVD. Any info would be appreciated.
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Using onboard audio wouldn't prevent your Pinnacle 500 USB from capturing audio.
If Pinnacle doesn't support that device with Win7/Vista drivers, try the XP SP1/SP2/SP3 compatibility modes in Win7.
I've been able to get several old XP cards and webcams running that way.Recommends: Kiva.org - Loans that change lives.