newbie having problems with SUPER ©

[emb36206]

Updated to the SUPER © v2010.build.39 and now the program will open and let me make my selections, but when I select encode the program just closes automatically. How can I fix this?

[CaptainAlo]

Yo. I'm having the exact same problem. I sent an email to the peeps responsible for this program but their damn email address doesn't work.

I hope they realize they put out a crappy update and fix it.

[castalla]

It doesn't work - nor is it possible to uninstall and reinstall an older version. It looks as if it all works but the program just refuses to start. There's some registry setting it seems which prevents a reinstall. A very bad piece of programming this time!

[davexnet]

Can't you uninstall from add/remove programs ?

[castalla]

Uninstall doesn't achieve anything - it uninstalls the program but you can't reinstall an older version successfully.

The solution is to install the latest version 41 which has just been released.

[surfmonkee]

i think super is now a dreadful program, it used to be the one tool i could rely on. now it seems the program will disable certain features if you dont accept the update.

imo this is a wicked evil practice on behalf of eright.

i have switched to xmedia recode. it is a very cool program altho i have not tried it with all file types (like rmvb) but it is a truly amazing program with hundreds of presets for all kinds of devices and of course you can set it to output something else that you might prefer to its presets.

i will never ever install super again. i have always wanted to use the superior ffmpeg and recode is the perfect gui for it.

[VVDoom]

ok, i updated to the latest v2010.build.41 (Oct 31, 2010)
all works great, fast and easy. it happen to have bugs in an application it's not the end of the world, even Micro$oft got many!
i would continue to trust erightsoft for their excellent freeware