Vista (32bit) to W7 (63bit)?

[neworldman]

I Have a friend who has a Toshiba laptop. It has Vista (32bit) He wants to upgrade to W7 (64bit). He has a W7 (64bit) disc but can't get it to run. Below is his system. Does he have to completely wipe the hard drive to install the W7 (64bit) since his is a (32bit)?

Toshiba Model#
PSAFGU-02L002

Genuine Windows Vista® Home Premium (32-bit version)

AMD Turion™ 64 X2 Dual-Core Mobile Technology TL-58
1.9 GHz, 512KBx2 L2 Cache, HyperTransport™ Technology @ up to1600MHz
AMD M690V chipset

Configured with 2048MB PC5300 DDR2 SDRAM (both memory slots may be occupied). Maximum capacity 4096MB
　
1.200GB (4200 RPM); Serial ATA hard disk drive

[cowboyup910]

Why 64bit? Unless he plans on expanding his RAM.

What exactly you mean by I can get it to run? This disc?? What part of the installation is failing???

Its always best to backup everything that's important to you, then boot from disc and go to repair section and open a command prompt and CLEAN ALL, wiping the disc and then create your partition from the command, and go back and re-try installation.

Obviously, I left out the details, but that's the general idea for optimizing your installation of Windows 7.

Good Luck,

[jman98]

I am highly skeptical that it would be possible to "upgrade" from 32 bit Vista to 64 bit Windows 7. You or someone else will almost certainly have to do a destructive new installation of Windows 7 to get it to work.

[Jim44]

As jman98 suspected, you can't do an "in-place upgrade" from a 32-bit to a 64-bit version. Your friend will have to back up everything, do a "custom" install of the OS, and then reinstall programs, etc. I went through this upgrading from 32-bit XP to 64-bit Win7.

Article at Paul Thurrott's Supersite:
http://www.winsupersite.com/win7/upgrade_02.asp

[johns0]

Anytime you install win7 any version you can delete the partition during the install process,no need to open a command window and delete and restart.If the win7 32 is a custom hp or compaq install then you need to do a fresh install using a normal win7 64 disc.

[cowboyup910]

Anytime you install win7 any version you can delete the partition during the install process,no need to open a command window and delete and restart.If the win7 32 is a custom hp or compaq install then you need to do a fresh install using a normal win7 64 disc.

That's not really what I said.... I said if the installation is failing, since its unclear the OP problems, you can optimize installation and disk drive by performing a CLEAN all function, which wipes the disk..

I said while you have the command open already, which is where wiping is perform, why not create the partition there.

Another benefit, if you're installing Windows Ultimate version, this would prevent the system reserve (100MB) partition from being created and might say the user some hard drive space if that was of a concern!

[neworldman]

Thanks guys. So I need to get him a W7(32bit) version to upgrade from his Vista (32bit) right? I told him to send me the exact error that it gives him when he try's running the disc. He even left the disc in and did a reboot and it did nothing. He has been having issues with Vista like the blue screen of death sometimes and Outlook freezing up when he starts it. Also slow web surfing and file transfer. It might have a virus because it has Mcafee which I hate. But we did all of the scans and used Superanti spyware and found nothing. We are going to put Kaspersky on after we put W7 on.

[Jrny2IL]

Thanks guys. So I need to get him a W7(32bit) version to upgrade from his Vista (32bit) right? I told him to send me the exact error that it gives him when he try's running the disc. He even left the disc in and did a reboot and it did nothing. He has been having issues with Vista like the blue screen of death sometimes and Outlook freezing up when he starts it. Also slow web surfing and file transfer. It might have a virus because it has Mcafee which I hate. But we did all of the scans and used Superanti spyware and found nothing. We are going to put Kaspersky on after we put W7 on.

Could be a failing cooling fan causing the lock-up / speed issues.

[edDV]

Does Toshiba support an upgrade to Win7 64 bit with drivers? HP/Compaq certainly doesn't for most of its Vista models.

[cowboyup910]

I check earlier and yes they had drivers for Win 7 x64 edition. But still waiting to here what were the problems with the installation? And what type of installation a upgrade? A retail bought installation? Don't know, so we can't be more helpful?

[joy]

Thanks guys. So I need to get him a W7(32bit) version to upgrade from his Vista (32bit) right? I told him to send me the exact error that it gives him when he try's running the disc. He even left the disc in and did a reboot and it did nothing. He has been having issues with Vista like the blue screen of death sometimes and Outlook freezing up when he starts it. Also slow web surfing and file transfer. It might have a virus because it has Mcafee which I hate. But we did all of the scans and used Superanti spyware and found nothing. We are going to put Kaspersky on after we put W7 on.

When I received my copy of W7 upgrade which was designed for Vista, it came with the 32 and 64 bit version. No problem installing either one of them from within Vista, except that it will result in a dual-boot system after the installation process. But looks like you have problems with the existing system so you better take care of that first before doing the upgrade.

[Jim44]

Thanks guys. So I need to get him a W7(32bit) version to upgrade from his Vista (32bit) right? I told him to send me the exact error that it gives him when he try's running the disc. He even left the disc in and did a reboot and it did nothing. He has been having issues with Vista like the blue screen of death sometimes and Outlook freezing up when he starts it. Also slow web surfing and file transfer. It might have a virus because it has Mcafee which I hate. But we did all of the scans and used Superanti spyware and found nothing. We are going to put Kaspersky on after we put W7 on.

If the computer is having that many issues, sounds like the best course of action is to do a complete re-install, not an in-place upgrade.

[fritzi93]

Thanks guys. So I need to get him a W7(32bit) version to upgrade from his Vista (32bit) right? I told him to send me the exact error that it gives him when he try's running the disc. He even left the disc in and did a reboot and it did nothing. He has been having issues with Vista like the blue screen of death sometimes and Outlook freezing up when he starts it. Also slow web surfing and file transfer. It might have a virus because it has Mcafee which I hate. But we did all of the scans and used Superanti spyware and found nothing. We are going to put Kaspersky on after we put W7 on.

If the computer is having that many issues, sounds like the best course of action is to do a complete re-install, not an in-place upgrade.

I agree, forget the upgrade, even if it were possible. And it wouldn't hurt to check the laptop for overheating (as mentioned), or even impending hard drive failure.

[neworldman]

Great thanks for the info. I told him to check fan and maybe get a new hard drive before we do a complete new install of W7. Either way we will wipe the drive clean first.