View Profile
View Forum Posts
Private Message
Danny - would you please go back and really read the posts I linked and tell me what you do not understand?
+ Reply to Thread
Results 181 to 210 of 490
-
-
I don't understand the HDCP issues that are keeping it from working with their gaming consoles, as well as other people on this forum. I'm just experimenting to find out what does and doesn't work incase I need to use it in this way. As long as it'll capture from a camera imager, I'm happy with it. If it's alright with you I'd like to repost your success chart on other forums. You OK with that?
-
I'm still having big audio synch issues during editing with Sony Vegas Pro 9e. Not all but most of my captures are horribly out of synch, I have updated Media Express and Desktop top video with latest drivers but still have this audio synch issue.
-
Nobody said that HDCP was the issue.Originally Posted by Danny Hays
I said it was my issue due the equipment I had on hand and possibly your issue with the Roku.
To prove if the shuttle is working I used the DVI out from a PC or MAC connected to the HDMI in on the Shuttle.
In order to help anybody with an Xbox360 and 1080p the frame rate coming out of the Xbox360 (not game FPS but HDMI 1080p FPS) needs to be known.
Nobody has listed that including Microsoft.
@vanished001 - Googling around it looks like there are quite a few posts that come up with Sony Vegas and Audio Out of Sync issues not specific to the Shuttle.
Does it stay in sync with Media Player Classic or other player? -
Vanished001, I capture 1080i via component as motion jpeg and use it in Vegas without any sync issues, but if I try any of the uncompressed 8 or 10 bit, I have the exact problem you have with the audio and video not being the same length in the Vegas timeline. I don't have a raid 0 array like Blackmagic states we need to capture uncompressed, which is probably why. Are you capturing Motion jpeg, and to a different 7200 rpm drive than your OS drive? If not give that a try. I'm using an i7 930 Windows 7 64 bit, 6 gig ram.
Signal, I am glad to hear the Shuttle is able to capture 1080p. The roku HD1010 is the only HD HDMI device I have to experiment with. I need to find someone with a 1080p camera with HDMI out and try it. I have 7 PC's and only one has a 1080p capable video card in it, and it's the machine I use the Shuttle with. It has a dual DVI head NVvidea card. I guess I could use the second output with my DVI to HDMI cable and try it with that. So far, on any forums I've read on the Shuttle, your the only person that has successfully done it. I need to post a link to this thread on the Creativecow BM forum to help people out there. Thanks, Danny Hays -
@Signal Ive watched the videos through on VLC and WMplayer and both are out of sequence but only towards the end. I did notice a glitch in the video then the audio was out of synch Im wondering if I have dropped a couple of frames and that may have contributed to the audio issue. I unchecked the stop capture if dropped frames are detected box so I might re-check that and see if it improves.
@Danny Hays I use component cables 720p with motion Jpeg but not to a different Hard drive than my OS. I have the same i7 930 Win 7 64bit 6G RAM so its not a hardware issue I made sure I have a MB that was approved for use with the shuttle. I have two external USB 2.0 drives that I can capture to 1TB and 2TB so I will try those see if it improves.
Thanks for the replies guys. -
@Danny Hays Again, there is no way of capturing 1080p for the Xbox360. 360 outputs 1080p60fps so there is no way...and I have not read anyone getting this done. If so, please post where you seen this...
@vanished001 Are you getting dropped frames? If you play the raw file, is there an audio/video sync problem? Don't capture to an external drive because that is not fast enough(write speed). I know I had that issue before(the one in the picture), and all I had to do was re-import it in. -
@paradizecityz Yep found that out today about the external drive. Yes I'm getting dropped frames constantly thats why i disabled the stop capture box in the options. I put it back on today and it instantly stopped capturing so I unchecked it again. Tonight it seemed to go ok I've only checked two files out of those captured tonight but they look ok in Vegas. Ive re-watched the raw files on my media players and yes there is still definite synch issues with the audio and there is a clear glitch in the video right where the audio goes out of synch. I have all the necessary hardware to run the shuttle an ASUS P6X58D-Premium motherboard which is verified for use with the shuttle, i7 930 with 6G ram a 1TB hard drive so its not a systems resources issue I have plenty. I did as you suggested and re-import that particular file but it was still out of synch, I worked with the audio on one particular files and put it up on youtube if you watch it you can clearly see the video glitches where the audio went out of synch. There are 3 obvious ones that made the audio progressively worse http://www.youtube.com/watch?v=smJGjPbAXhw 0:52 is the first 8:22 is another obvious one and 12:19. Thanks in advance for any help offered.
-
@vanished001 alright so it seems to me its not vegas and the biggest issue is because of dropped frames, which causes audio/video sync...now I know you have the hardware to run the shuttle, but the key is getting it to working properly. I have always suggested to anyone that you should always record to a seperate internal hard drive with compressed mjpeg and see if you get dropped frames...if you don't, then all should be good and dandy but if you still get dropped frames, you probably would have to get a Raid 0 config with possibly only 2 hard drive...see if you can test that out?
-
Blackmagic Design's recently announced a partnership with Frecso Logic and their FL1009 USB 3.0 Host Controller stating the ability to record 1080p60 using their USB 3.0 products such as the Intensity Shutte. Since the Xbox 360 outputs 1080p at 60 FPS an add on PCI-e card using the FL1009 would ideally be a solution.Originally Posted by paradizecityz
No word on a release/pricing for any applications involving the FL1009. Hopefully a PCIe add on card will be made available sooner rather than later... For a reasonable price.
as found here: http://www.blackmagic-design.com/press/detail.asp?pressID=228 -
Originally Posted by iLOSTtheREMOTE
Blackmagic Design's recently announced a partnership with Frecso Logic and their FL1009 USB 3.0 Host Controller stating the ability to record 1080p60 using their USB 3.0 products such as the Intensity Shutte. Since the Xbox 360 outputs 1080p at 60 FPS an add on PCI-e card using the FL1009 would ideally be a solution.Originally Posted by paradizecityz
No word on a release/pricing for any applications involving the FL1009. Hopefully a PCIe add on card will be made available sooner rather than later... For a reasonable price.
as found here: http://www.blackmagic-design.com/press/detail.asp?pressID=228
Oh, very nice!!! Thank you for this information, can't wait then!!! -
That is very cool indeed BUT does that mean I'll have to buy a replacement motherboard with this new USB 3.0 host controller or will it simply update the existing USB component of my ASUS P6X58D-Premium. I'm guessing a new motherboard right?Originally Posted by paradizecityz
Originally Posted by iLOSTtheREMOTE
Blackmagic Design's recently announced a partnership with Frecso Logic and their FL1009 USB 3.0 Host Controller stating the ability to record 1080p60 using their USB 3.0 products such as the Intensity Shutte. Since the Xbox 360 outputs 1080p at 60 FPS an add on PCI-e card using the FL1009 would ideally be a solution.Originally Posted by paradizecityz
No word on a release/pricing for any applications involving the FL1009. Hopefully a PCIe add on card will be made available sooner rather than later... For a reasonable price.
as found here: http://www.blackmagic-design.com/press/detail.asp?pressID=228
Oh, very nice!!! Thank you for this information, can't wait then!!! -
Not necessarily, it could just be a PCI-e that you can add to your motherboard.Originally Posted by vanished001
That is very cool indeed BUT does that mean I'll have to buy a replacement motherboard with this new USB 3.0 host controller or will it simply update the existing USB component of my ASUS P6X58D-Premium. I'm guessing a new motherboard right?Originally Posted by paradizecityz
Originally Posted by iLOSTtheREMOTE
Blackmagic Design's recently announced a partnership with Frecso Logic and their FL1009 USB 3.0 Host Controller stating the ability to record 1080p60 using their USB 3.0 products such as the Intensity Shutte. Since the Xbox 360 outputs 1080p at 60 FPS an add on PCI-e card using the FL1009 would ideally be a solution.Originally Posted by paradizecityz
No word on a release/pricing for any applications involving the FL1009. Hopefully a PCIe add on card will be made available sooner rather than later... For a reasonable price.
as found here: http://www.blackmagic-design.com/press/detail.asp?pressID=228
Oh, very nice!!! Thank you for this information, can't wait then!!! -
Ha! 480p? Forget about it.
I'm pretty much enraged at Kristian Lam's comment in this thread that all I can say is don't buy the Intensity Shuttle or other Blackmagic Design products.
http://forums.creativecow.net/readpost/124/874933
Meeting advertised specifications is not a priority by Blackmagic Design but engaging in deceptive advertising is.
Putting advertised specifications on a low priority "To Do" list while the products have been shipping for months is terrible.
Not publicly stating on their website what features work and don't work is also unacceptable.
And pointing this out to them is treated simply as "feedback". Awful.
Kristian's involvement in this thread early on was simply awesome. I have to say it was the first time I had seen someone from a company jump in on a 3rd party forum to offer help and fixes first hand and that was pretty exciting. It really gave an added "Wow" factor to this product and company.
In the end that appears to have been just because the product just shipped and the interest pretty much faded away pretty quick.
The product now ships in a "It works except for" or "It's good enough" state with a extremely low priority to fix any outstanding issues (including advertised specifications).
Seems they were recently more interested in playing around with the Fresco than getting these issues resolved.
I had really expected more from Blackmagic Design.
What a let down.
Since I can't return this product to the vendor at this point I'll be calling Blackmagic to ask for a refund.
I can already imagine how that is going to go.
In the end, don't hold your breath for fixes. As was pointed out the Decklink HD Extreme 3D has been awaiting 480p for over 6 months and we are at over 3 months for the Intensity Shuttle.
If you are not really happy with the Intensity Shuttle at the moment, return it while you can. Do not hold out on false hopes that issues will be resolved quickly (if at all) at this point.Last edited by Signal; 8th Oct 2010 at 05:43.
-
Heya Guys,
I realize this thread has kinda died down and everyone seems to be able to get some form of capture solution working, but I'm utterly, completely stumped. After buying a whole new video card (a slim profile one that wouldn't block both PCI-E slots), and a USB 3.0 card (the ASUS one mentioned early on in this thread), plus a new 2TB hard drive, I can't seem to capture anything (and, somehow, I'm still dropping frames from a black screen). I've got the most up-to-date drivers and firmware as per BlackMagic's instructions, but... nada.
I've tried a number of different programs, including Media Express 2.2, Vegas 9 and Premiere Pro CS5. None of them seem to be grabbing a video signal from my PS3 via HDMI. I've tried different resolution outputs, but for some reason Media Express is the only one of the three capture programs can can even have 720p options selected (the other two only allow SD or 1080p). Before you fire up your "aha, the PS3 is the issue" responses, though, know that I'm using a debug PS3 with HDCP turned off. If plugged directly into my monitor, I've got a perfect picture, but into the Shuttle... nada.
I've never been able to actually fire up the DeckLink software (it says there's no compatible hardware), so maybe it's something there, but I'm losing my mind here. Any suggestions? I don't have component cables for the PS3, sadly (just S-Video), but the Shuttle simply doesn't seem to be getting any video in. -
Hi,Originally Posted by SamBishop
By referring to "DeckLink software", are you referring to Media Express? If you're getting the message that there's no compatible hardware, make sure you running the latest version of the Media Express software that you can download from your website. If you're still getting the no compatible hardware message, then the Shuttle is not being detected and it's likely to be an installation issue.Blackmagic Design -
Hi,Originally Posted by Signal
We are working on 480p support . I hope this to be available in an upcoming driver update. We current support 480p input but capture a 480i file.Blackmagic Design -
Any updates on 480p in to 480p out capture (true 480p capture) with the DeckLink HD Extreme 3D/Intensity Shuttle?Originally Posted by Kristian Lam
And does the Intensity Shuttle or DeckLink HD Extreme 3D allow for audio only recording from inputs or does it have to be paired with video input? Or are you able to access the audio only part of the hardware v.i WDM software and record audio only that way?
Last, is 8-channel LPCM audio recording with the DeckLink HD Extreme 3D/Intensity Shuttle working with current drivers?
Thanks -
It was boasted that the device has a very portable design and is easy to set up. Were they drunk when they wrote it ?
Easy to set up via usb 3.0 - Not at all, it only works on a very specific USB 3.0 card (has to have specific firmware and drivers too) that should be installed on a a very specific mother board, so why should it be portable in the first place if it needs all these specific specifications.
I guess you got my point
I am now waiting for the new required hardware, fingers crossed hoping this unexpected extra cost solves the problems. Will now install it on a Assus P6X58D Premium mother board.
-
Uhhh, I feel like we are all part of a beta test. Welcome to the "Blackmagic Developer Program" - it cost you only an intensity shuttle an a lot of patience
Never thought it would suck so much to play around with the shuttle.
I still hope that Blackmagic will develop a solution to support 8bit HD for smaller bandwidth USB 3.0 (Laptops,...) like Kristian Lam said in a previous post. I am not quiet sure if it's happening but at least there is a chance, or am I wrong? Kristian it would be great if you could tell us more information on this. If you decided to skip this it's ok but please tell us.
Also I hope they will create a user forum in the future.
Best,
Jens -
Fresco Logic launches the FL1009 USB 3.0 host controller
That'll be the third USB 3.0 card I buy... Hopefully it'll be the last, if the Shuttle works so flawlessly with it as Blackmagic claim. -
Hi,
As was noted I see the thread is dying down but I hope that someone can help.
I work in a lab with a limited budget so we are trying to ensure we get the correct product this time around.
We have purchased the Intensity Shuttle and also a SIGG USB 3.0 PCI-E card. We are having the same issue several people have reported where the card is reporting not enough bandwidth available.
Per Black Magic's website:
"USB 3.0. Requires an x58 based motherboard with onboard USB 3.0, or a USB 3.0 PCI Express card and an x58 or P55 series motherboard. Does not support USB 2.0 capture and playback. Please check the Support pages to see the full system requirements."
We are running Win Vista Enterprise with a MSI X58 Pro-E Motherboard (MS-7522, X58 chipset). So I know we meet the chipset requirements and SHOULD meet the PCI Express card requirement but it is still not working. I have advised my supervisor to attempt to return the SIGG card and exchange it for the ASUS card mentioned earlier in this thread.
Should this fix our issue? It would be especially great if I could get a confirmation of this from Kristian Lam so I can assure my boss that this should work.
Thanks!
P.S. I e-mailed Black Magic Support about this issue and this was there response:
"Thank you for contacting us. We unfortunately are not able to test even a
small fraction of the motherboard solutions that are out there. We have a
few motherboards that we have tested and confirmed that they work, see the
link below to the FAQ ....
You may simply have a non compatible motherboard even through you have the
necessary chipsets."
If this is a issue with our motherboard we are most likely going to have to attempt to return the product as we simply cant replace the motherboard, especially after the fact that we should have a compatible one according to the manufacture's website. -
I think people are giving up hope on Blackmagic ever fulfilling any of its promisesOriginally Posted by ShatteredReality
-
I'm tired of the audio synch issues I continuously keep having. I capture gameplay for youtube with the shuttle; now I'm regretting my purchase soooo much. I went out of my way to upgrade my computer for this product new motherboard, more RAM, new CPU and then too spend $250 AUS dollars on this garbage. Its 50/50 whether I will have the audio out of synch while capturing and when it is 80% of the time its the perfect gameplay for upload to youtube. If you are here on this forum too see if the shuttle is worth the purchase I wouldn't bother they never update their software last update was months ago and there are still sooooo many problems with it. The audio synch issue is a major one for me it and I know it will never be fixed.
-
@ShatteredReality - As a test try the second PCIe x16 graphics slot and also confirm the PCIe 2.0 and 5Gb/s bandwidth is being negotiated with the free version of SiSoft Sandra. It's under Hardware -> Buses and Devices - look for PCIe 2.00 x1 5Gbps for USB 3.0 Controller.
Despite it being a x58 it's more than possible the PCIe x1 slots your trying on the MSI could be wired to the ICH which won't get you 5Gbps.
https://forum.videohelp.com/threads/323104-Intensity-Shuttle-Problem?p=2019897&viewfull=1#post2019897
Only other time I've had a "bandwidth" limitation issue was during some of the earlier driver installs while having the shuttle plugged in at the same time. A couple of more reboots solved that. Why I didn't recommend having the shuttle plugged in during later driver updates/installs regardless of the issue being fixed or not.Last edited by Signal; 5th Dec 2010 at 15:45.
-
@Kristian Lam
Congratulations on the 5 month anniversary of not meeting your own advertised specifications for the Intensity Shuttle.
I see the diligent work that has been going on since July to make sure the advertised 480p a reality didn't make it into the recent 7.9.3 drivers. -
Just a quick heads up that the MSI GT 663, Medion Erazer X6811, and any gaming laptops based on the same barebone hardware, do not work with the Intensity Shuttle on their built-in USB3 ports, despite the fact these laptops come equipped with a Core i7 and an Intel PM55 (Mobile P55) chipset. The error message is "Bandwidth Exceeded", which probably means the USB3 controller is internally wired up to an ICH PCI-e port instead of an IOH PCI-e port.
Last edited by mufunyo; 9th Dec 2010 at 04:21.
-
Hi everyone,
First thing first, I'm french. And I have a weird problem here...
i7 Q720 1.60GHz
ASUS Notebook N61Jq Series
4Go RAM
ATI Mobility Radeon HD5730
USB 3.0
I've put the Shuttle on a USB3.0 port but it told me the Bandwidth was reached :
So I tried to put the Shuttle in another USB port, supposing the previous one was actualy 2.0, and I finaly succeeded at installing the drivers :
See ? Everything looks fine, but I have a message telling that the device could be faster on another USB port, you know, like when you put something on a USB 1.0 port instead of a USB 2.0 port.
Anyway, the problem is that when I launch Media Express, I have this :
So I suppose I havn't a motherboard availing the use of the Shuttle, have I ? -
you are correct, it won't work. there are no laptops that will work with it.
--
"a lot of people are better dead" - prisoner KSC2-303 -
Ok thanks, I'm going to get it back and buy the Intensity Pro PCI-Express for my non-laptop PC, which I advise you all to do if you got issues with the Shuttle
Peace
Quote
Similar Threads
-
BM Intensity Shuttle problem
By denisdm91 in forum Capturing and VCRReplies: 0Last Post: 23rd Jan 2012, 08:08 -
Black Magic Intensity Shuttle or Intensity Pro?
By perasbro in forum Capturing and VCRReplies: 3Last Post: 12th Oct 2011, 17:56 -
Intensity Shuttle help please..
By Norwalk2006 in forum Capturing and VCRReplies: 3Last Post: 13th Sep 2011, 21:52 -
Blackmagic Intensity Shuttle - Problem capturing from Playstation 3 PS3
By tuffjam in forum Capturing and VCRReplies: 1Last Post: 23rd Nov 2010, 21:08 -
Help Me! Intensity Shuttle problem
By hardxeno in forum Capturing and VCRReplies: 9Last Post: 15th Jul 2010, 01:41