Solution to Ulead & MyDVD audio/synch problem

[jeff_marek]

All,

Most of you already know that when you try to burn a dvd with Ulead MovieFactory, DVD Plug in, or DVD Workshop that the audio gets out of synch with the video if you record at any reasonable audio data rate (e.g. above 96k). In addition, if you record a DVD with MyDVD v3.0 the audio may be out of synch late in a 60 min recording and definitely if you either trim the clips (of a VBR recording) or add chapter stops.

I have a solution. I have purchased and used the new DVD writing software from Dazzle ... DVD Complete.

I can take a video recorded with Ulead's Videostudio 6 or the DVD workshop and burn it no problem. All the MPEG's that didn't burn properly before work great.

The DVD Complete package is pretty awesome. It does have capture ability and can import MPEG files that contain sound or are demultiplexed. It also does an awesome job creating labels for the DVD and holder automatically. In addition, this sucker does motion menu. For $99 you can beat it. I have had NO Audio/Synch problems since I started using this and I have burned a DVD with raw DV from Microsoft Movie Maker, video encoded from a Dazzle DV-Bridge, and finally video captured from an ATI Radeon 32MB DDR card through Videostudio 6.

No problems anywhere. The software is easy to use and pretty sophisticated (for $99). You can create chapter stops & full function menus. You can select what bitmap displays on a button and make the button full motion. You can also region encode the disc :O

No, I don't work for Dazzle but I've been very very frustrated with the software from Ulead. Basically, the only other software I have found that works to burn a DVD is DVDit! PE for $599.

The program isn't perfect but it is pretty darn awesome. For example, I can't find a way to move the buttons around yet for chapter stops.... but the learning curve is pretty trivial. In ten minutes (not including encode time or burn time) I had a hollywood style dvd with motion menus, a startup video, and working menus. This was the first time I ever used the program.

The program can encode variable bit rate or constant. When you select Variable it also you to set maximum, average, and minimum bit rates. Audio can be written as a wav file or MPEG.

There is unfortunately, no demo version of this program. If you have any questions, I'll answer them via email or here....

By the way, I personally emailed people on lots of different forums to see if anyone has ever discovered a fix for the Ulead audio synch problem. Aside from cutting the encoded audio sample rate down, nobody has a solution. I also contacted there customer support via phone. They deny there is a problem. Honestly, I don't mind the program not working as much as them denying there is a problem. I would love to have the 15-20 hours back I spent tracing this down and testing different burn rates and such.

By the way, I have no tried the encoder built into this product yet. I used predone video (except a short avi file). I'll try it tonight and give it a shot. The product is DVD Complete from http://www.dazzle.com/ No, I don't work for them. It can also do slideshows.

Anybody interested in buying my copies of
Ulead Moviefactory
Ulead MediaStudio Pro v6.5
Ulead DVD Pictureshow

please let me know via email. You know what I think of these products. You are welcome to them cheap

Jeff Marek
jeff_marek@yahoo.com

[REiREi]

Most sync problems are due to the mpeg codecs/filters used and can be solved if u unregister the problematic codecs/filters...
Most people have problems mostly because ULEAD uses Ligos codecs...

[jeff_marek]

I thought of that. Before I posted by "scathing" remarks about Ulead I formatted my computer and reinstalled Windows XP from scratch. I then installed no other packages but the Ulead DVD Workshop. no go... Also, the Ulead tech support said that Ulead Videostudio v6.0 and DVD Workshop no longer use the Ligos encoder but use something homegrown...

[mazinz]

does the new dazzle software re/de mux the vide and or encode the audio at all? i currently use the dazzle 2 to capture to mpeg 2 (variable rate) with audio at 48k,224. Can i straight up burn my clip with it or like others will it convert the audio through re/de mux (doing this usally off syncs my clips no matter what program i have tired. thanks--

[Lamont Cranston]

I did get an answer from Ulead Tech Support of why the audio and vidoe are out of sync. They say my video data rate is set too high. I had it set at 6000. This does not make any sense...my Sony stand-alone cna handle 6K wiht no problem. Jeff Marek what video & audio data rates are you running with DVD Complete software?

[jeff_marek]

They gave me the same story and suggested that it was too high for the player. Considering that I have tested the DVD's I made with an Apex 1500, my computer, and a Toshiba 5109 (Progressive Scan top of the line) DVD player, I don't think this is it. In any case, I believe I created CBR 8000, CBR 6000, and CBR 4000 DVDs. In addition, I created VBR 6000. I can actually watch the bitrate used on my Toshiba. No matter what the issue, cutting a DVD at a bit rate of 6000 is pretty normal in every other software package.

[Lamont Cranston]

For the sake of completeness I created Mpegs with video bit rates down the 2K with exactly the same results. I passed the info back to Ulead Tech support and was told Ulead is working on the problem and stay tuned. At this point I am not sure if and when Ulead will ever solve the sync problem.

Jeff have you had an opportunity to evaluate DVD Complete's mpeg encoder?

[jeff_marek]

The MPEG encoder in DVD complete appears to be fine. I haven't looked at it in great detail but it does allow some additional flexibility. For example you can create a Variable Bit Rate MPEG and set minimum and maximum bit rates as well as the average. I actually like Ulead's Videostudio and MediaStudio Pro products and just encode in Ulead Videostudio directly to an MPEG. Saves time...

Jeff

[Lamont Cranston]

Jeff, does DVD Complete support DVD R/Ws?

[jeff_marek]

It supports DVD+RW. I assume it supports DVD-R and DVD-RW as well. You'd have to check the website http://www.dazzle.com/products/dvdcomplete.html as I only have a DVD+RW drive.

[Lamont Cranston]

I encoded the same avi file with TMPGEnc and I got the audio/video sync problem. It appears the problem lies in the code that creates DVD image from the mpeg file.

[winman42]

Ok, the DVD complete website says it support ALL dvd formats.

Winston

[Lamont Cranston]

They gave me the same story and suggested that it was too high for the player. Considering that I have tested the DVD's I made with an Apex 1500, my computer, and a Toshiba 5109 (Progressive Scan top of the line) DVD player, I don't think this is it. In any case, I believe I created CBR 8000, CBR 6000, and CBR 4000 DVDs. In addition, I created VBR 6000. I can actually watch the bitrate used on my Toshiba. No matter what the issue, cutting a DVD at a bit rate of 6000 is pretty normal in every other software package.

Jeff, were you able run the audio at 384kbps with DVD Complete?

[shardison]

I captured 6000kbs CBR mpeg-1 with an AIW-128, edited in iEdit, re-encoded to 4700 CBR DVD mpeg-2 in TMPGEnc, and used Ulead DVD factory to burn. My longest clip was only 30 minutes long. But within that time, no sync problems. Worked perfectly on a Philips 711.

When do your sync problems show up? Is it gradual audio displacement? Is it due to Ulead mishandling VBR? Is it the player? I have to wonder if your problems are in fact due to Ulead, when so many other factors are involved.

[Lamont Cranston]

I captured 6000kbs CBR mpeg-1 with an AIW-128, edited in iEdit, re-encoded to 4700 CBR DVD mpeg-2 in TMPGEnc, and used Ulead DVD factory to burn. My longest clip was only 30 minutes long. But within that time, no sync problems. Worked perfectly on a Philips 711.

What audio bit rate did you use for mpeg encoding?

[shardison]

384kbs, 48000Hz, stereo. Standard TMPGEnc NTSC DVD template.

[Lamont Cranston]

When do your sync problems show up? Is it gradual audio displacement? Is it due to Ulead mishandling VBR? Is it the player? I have to wonder if your problems are in fact due to Ulead, when so many other factors are involved.

The audio/video sync problem is obvious during the first few minutes of the video. Adjusting the video bit rate or variable vs constant makes no difference. The mpeg file is in sync. I have used three(3) different mpeg encoders (Ulead Ligos, Ligos LSX3.5 & Ulead's own) with the same results. The audio/video is out of sync in the VOB files when played with PowerDVD. If I burn the DVD the audio/video are out of sync when played on the computer, Sony and Panasonic DVD players. *I can lower the audio data rate from 384kbps to 320kbps and the problem goes away.* I have a Pentium 4 1.8aGHz, ASUS P4B266, 512MB, 2- 120G 7200RPM ATA 100 Western Digital Drives one off each IDE bus of a Promise card, 60G 7200RPM ATA 100 Western Digital off the primary bus on the MB for the OS which is Win 98 se. I have verified the problem on another system AMD Athlon based. In a prior post in this thread Jeff Marek said the sync problem went away when he used Dazzle's DVD Complete program. Ulead has acknowledged they have an audio/video sync problem. IMHO Ulead has a software problem.

I tried to duplicate your process but I have nothing that will capture mpeg 1 above 2K video data rate. Did you use 224kbps audio data rate or set it 384kbps for your mpeg 1 capture?

[shardison]

Strange that the VOBs play out of sync, and your mpeg2 files are in sync, and then burn out of sync again.

If you lower the audio data rate to 320kbs and sync problems go away, then problem solved; you hardly need 384kbs. But having to do that would bug me too.

I can't tell from your post, but does the audio get progressively worse throughout the video? If not, you could just offset the sound and be done with it. I am new to ripping, and Shrek drove me nuts until I just delayed the sound 1 second.

My mpeg 1 capture was 224kbs audio for a family video. Not ripping. I capture to mpeg-1 first only because iEdit is so fast and easy you use, but only edits mpeg 1.

[Lamont Cranston]

The DVD Complete program is indeed awesome. The audio/video sync problem was gone. I can not believe what the program can do!

[jeff_marek]

Yep. While I love the Ulead features, I could not believe how easy everything became as soon as I switched programs.

Jeff

[mrdigital]

Jeff, Could you confirm if this program is pal 25 frame compatible.

Thanks Ray.

[Joel Ertl]

I bought DVD Complete based on the discussion under this topic, but I'm having alot of problems with it. I started a new thread on the topic, so please check it out.

Thanks.

-Joe

[Macthstick]

me too but it is not workinging well for me cant capture cantimport video with sound in mpeg and burned vcds dont play they are all scrtambled still workinging on it hope to have a better report soon but it is not as simple as it is being protrayed here