VideoHelp Forum

Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker or buy PlayOn and record Netflix! :)
+ Reply to Thread
Results 1 to 29 of 29
Thread
  1. used the regular version of vob2mpeg and decided to upgrade to pro. Downloaded the new zip and tried to install and now it gives me a 'windows cannot complete the extraction' followed by 'the destination file could not be created' error everytime. I'm running windows 7 64 bit edition. Already tried uninstalling and reinstalling with no change, someone please tell me if I'm making a stupid mistake with installing this program.
    Quote Quote  
  2. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    Are you extracting the files from the zip before you try the install?
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  3. yes, there are 2 files shown. One is named setup and is an application, the other says vob2mpeg pro setup and is labeled windows installer package. Both files give me the error when ever i try to run them.
    Quote Quote  
  4. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    So you have extracted the contents of the compressed folder as per: http://windows.microsoft.com/en-US/windows-vista/Compress-and-uncompress-files-zip-files ?

    If so can you "Right click-> Run as administrator" on the Setup.exe file?
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  5. Yes I extract them, and if I try run as administrator it gives me 'An error occurred attempting to install VOB2MPG PRO' and then i'm back to square one.
    Quote Quote  
  6. Here is some more info on that error, I went to the log and copied and pasted here:

    The following properties have been set:
    Property: [AdminUser] = true {boolean}
    Property: [ProcessorArchitecture] = AMD64 {string}
    Property: [VersionNT] = 6.1.0 {version}
    Running checks for package '.NET Framework 2.0 (x86)', phase BuildList
    Running external check with command 'C:\Users\Dave\AppData\Local\Temp\VSDA4C8.tmp\DotN etFX\dotnetchk.exe' and parameters ''
    Process exited with code 1
    Setting value '1 {int}' for property 'DotNetInstalled'
    Reading value 'Version' of registry key 'HKLM\Software\Microsoft\Internet Explorer'
    Read string value '8.0.7600.16385'
    Setting value '8.0.7600.16385 {string}' for property 'IEVersion'
    The following properties have been set for package '.NET Framework 2.0 (x86)':
    Property: [DotNetInstalled] = 1 {int}
    Property: [IEVersion] = 8.0.7600.16385 {string}
    Running checks for command 'DotNetFX\instmsia.exe'
    Result of running operator 'ValueExists' on property 'VersionNT': true
    Result of checks for command 'DotNetFX\instmsia.exe' is 'Bypass'
    Running checks for command 'DotNetFX\WindowsInstaller-KB893803-v2-x86.exe'
    Result of running operator 'ValueExists' on property 'Version9x': false
    Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.0.3': false
    Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.0': true
    Result of checks for command 'DotNetFX\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
    Running checks for command 'DotNetFX\dotnetfx.exe'
    Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true
    Result of checks for command 'DotNetFX\dotnetfx.exe' is 'Bypass'
    '.NET Framework 2.0 (x86)' RunCheck result: No Install Needed
    Running checks for package 'Windows Installer 3.1', phase BuildList
    The following properties have been set for package 'Windows Installer 3.1':
    Running checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'
    Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1': true
    Result of checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
    'Windows Installer 3.1' RunCheck result: No Install Needed
    Launching Application.
    Error: Unable to locate application file 'VOB2MPG PRO Setup.msi'.
    Quote Quote  
  7. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    Where have you extracted them to? Can you try extracting and running them from the root of your C drive?
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  8. There are in C:\users\(my name)\downloads. I moved them to C:\, still getting the same error......
    Quote Quote  
  9. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    Ok Can you open a command prompt and change directory to C:\users\(my name)\downloads

    Then run the following command:

    msiexec /i "VOB2MPG PRO Setup.msi" /l Install.log

    Then can you attach the install.log file please?
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  10. ok, deleted the old zip file, re downloaded from the website and now when i try to extract the file it gives me 'Error 0x80004005: Unspecified error' and wont go any further. If i just click on the zip file it shows me the 2 files that i've always seen, setup and vob2mpg pro setup. If i try to run msiexec /i "VOB2MPG PRO Setup.msi" /l Install.log it says that the installation package could not be opened. verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.
    Quote Quote  
  11. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    What folder are you running the msiexec command from?
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  12. the new file was downloaded to c:\Users\(my name), this is also where i am trying to run the msiexec command.
    Quote Quote  
  13. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    ok from a command prompt can you run the command:

    cd c:\Users\(my name)

    followed by:

    dir > folder.txt

    and then attach the folder.txt file?
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  14. Volume in drive C has no label.
    Volume Serial Number is A016-6031
    Directory of C:\Users\Dave
    03/29/2010 10:34 AM <DIR> .
    03/29/2010 10:34 AM <DIR> ..
    03/23/2010 10:08 PM <DIR> .dvdcss
    03/12/2010 05:01 PM <DIR> Contacts
    03/25/2010 11:33 AM <DIR> Desktop
    03/25/2010 10:52 AM <DIR> Documents
    03/29/2010 08:06 AM <DIR> Downloads
    03/12/2010 05:15 PM <DIR> DVD Covers
    03/29/2010 07:20 AM <DIR> DVD Editing
    03/25/2010 10:42 AM <DIR> Favorites
    03/29/2010 10:34 AM 0 folder.txt
    03/12/2010 05:01 PM <DIR> Links
    03/26/2010 09:31 AM <DIR> logitech
    03/22/2010 09:35 PM <DIR> Music
    03/12/2010 06:59 PM <DIR> old computer stuff
    03/12/2010 05:15 PM <DIR> old house
    03/17/2010 04:01 PM <DIR> Pictures
    03/12/2010 05:01 PM <DIR> Saved Games
    03/12/2010 05:01 PM <DIR> Searches
    03/13/2010 05:08 PM <DIR> software
    03/12/2010 05:15 PM <DIR> spyware removal
    03/13/2010 04:15 PM 0 Sti_Trace.log
    03/28/2010 06:26 PM <DIR> The Lord of the Rings Online
    03/12/2010 05:01 PM <DIR> Videos
    03/29/2010 09:46 AM 5,959,044 VOB2MPGPRO.zip
    3 File(s) 5,959,044 bytes
    22 Dir(s) 23,970,000,896 bytes free
    Quote Quote  
  15. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    ok so you have the zip file in there..... Can you EXTRACT the contents? Navigate to the compressed folder in Windows Explorer and click "Extract All files":

    Click image for larger version

Name:	avs.jpg
Views:	188
Size:	36.3 KB
ID:	1069

    If you follow the default options you should have:
    Click image for larger version

Name:	avs2.jpg
Views:	201
Size:	34.3 KB
ID:	1070

    so you can try double clicking the "VOB2MPG PRO Setup.msi" file or if there is still an issue you can run the msiexec command again from the folder which now contains the "VOB2MPG PRO Setup.msi" file:

    Click image for larger version

Name:	avs3.jpg
Views:	185
Size:	33.9 KB
ID:	1071

    and attach the install.log file
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  16. like before when i try to extract the files i get an unexpected error...Error 0x80004005: Un specified error and the options are try again, skip or cancel. when i run the command prompt line i also get an error just like last time. It is extracting or trying to in C:\Users\(my name)\VOB2MPGPRO. Either method gives me errors.
    Quote Quote  
  17. This is the error snapshot when trying to extract:


    Click image for larger version

Name:	pic1.jpg
Views:	137
Size:	267.3 KB
ID:	1076
    Quote Quote  
  18. And when i try to run the command line:

    Click image for larger version

Name:	pic2.jpg
Views:	143
Size:	202.1 KB
ID:	1077
    Quote Quote  
  19. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    What happens if you skip the initial error?

    Anyway i have PM'd you the MSI so you can get past the extraction and move straight to the msiexec step
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  20. ok so downloaded the file fromt he pm and saved it to my hard drive, ran the setup file and halfway through i get this error:

    Click image for larger version

Name:	pic3.jpg
Views:	148
Size:	196.0 KB
ID:	1080
    Quote Quote  
  21. here is a better picture, other one is a little bit big:
    Click image for larger version

Name:	pic4.jpg
Views:	432
Size:	66.1 KB
ID:	1082
    Quote Quote  
  22. Click image for larger version

Name:	pic5.jpg
Views:	176
Size:	102.8 KB
ID:	1083same result when i try running the msiexec command:
    Quote Quote  
  23. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    ok the msi is in c:\users\Dave rather than c:\users\Dave\VOB2MPGPRO..... so can you try the msiexec from there please and send me the log?
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  24. yea had tried both destinations but here you go , same result:

    Click image for larger version

Name:	pic6.jpg
Views:	133
Size:	91.6 KB
ID:	1096
    Quote Quote  
  25. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    Ah sorry there are no spaces in the msi file name.... Can you try without the spaces?
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  26. ok got further that time but still the same error:

    Click image for larger version

Name:	pic7.jpg
Views:	133
Size:	139.6 KB
ID:	1097
    Quote Quote  
  27. install log:
    Image Attached Files
    Quote Quote  
  28. Member ChrissyBoy's Avatar
    Join Date
    Feb 2003
    Location
    Yorkshire!
    Search Comp PM
    Mmm it seems that you have Error 1335.... Googling suggests this is possible a memory issue:

    http://www.google.co.uk/search?num=100&hl=en&safe=off&q="Windows+Installer"+"Error+1335"+memory


    http://www.neowin.net/forum/topic/704524-can-not-install-a-program-because-of-the-error-1335/

    May i suggest you run Windows Memory Diagnostic tool in Windows 7:


    • Click the Windows 7 Start button, type memory, and click on Windows Memory Diagnostic
    • When the Windows Memory Diagnostic screen loads, click Restart now and check for problems
    • You computer will restart
    • The memory diagnostic will run and may take some time
    • Windows will restart and report any errors to you
    Can you post any issues?
    SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
    VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!
    Quote Quote  
  29. Ran the windows memory test, no errors. Ran the msiexec unregister/register idea on the forums, no different results. Tried safeboot options recommended by microsoft, still cant get this thing to load. Ran checkdisk on my main SSD, no errors. Honeslty this is the only program I have had issues loading since i built this pc, everything on here is less than 2 weeks old. I'm out of ideas,let me know if you have any others to try otherwise i'll see if i can get a refund, pro version isnt worth this much effort :/.
    Quote Quote  



Similar Threads