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  1. Member
    Join Date
    Jan 2010
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    United States
    Search Comp PM
    I'm converting my .mts files from my Canon Vixia HG21 to MP4 using Ripbot264. The files play fine in VLC (no audio/video skipping, stuttering). But when I import the MP4 files into Premiere, the audio will cut out at random intervals. I say random, because if I let the video continue to loop, the audio will skip at different points.

    I've updated Premiere Pro 7, as of yesterday. I'll try again today. Maybe an update didn't install? Not really sure what could be causing this. Some kind of audio codec problem? I am entirely a noob with Premiere Pro. I've used Final Cut and AVID before this. It's entirely possible that I have an audio setting in Premiere set wrong.

    Anyone have any ideas?
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  2. Member
    Join Date
    Jan 2010
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    United States
    Search Comp PM
    OK, I think Haali or Halli (forget the name for it) was causing some kind of interference. It was running when I had skips in Premiere Elements 7, and when I closed the program, I didn't have problem with skipping in Premiere.
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  3. I had the same problem with DSLR Footage in PP CS5.5

    The problem was solved.

    1. Remember the clip numbers that have this problem.
    2. Go to Edit/Preferences/Media in your Premiere and click Clean Cache
    3. Quit out of premiere.
    3. Go to Media Cache Files folder (by default on PC this folder is located C/Users/-your user-/AppData/Roaming/Adobe/Common/Media Cache Files)
    4. Delete all the files that have corrupted files name in it. It should be 2 cache files for each video file *.pek and *.cfa (might be more)
    5. Open premiere and import one by one each corrupted file, giving some time after import for the file to be confirmed.
    Last edited by daniel_kursk; 25th Oct 2012 at 20:28.
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