Hi,
I am trying to import some .mp4 files but it keeps saying unsupported video file. However I have imported and joined these videos in the past and am wondering what the problem may be. It is not a trial version and I have tried all the updates. I believe it was CS4 I was using back then so I do not see what the problem is. Does anyone have any clue on what I might try?
Thanks.
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MP4 is a container, and not all MP4s are alike. Some programs will work with some MP4 material, and not with others. If you have been able to use these particular files, or if these files come a camera that you have been able to edit files from previously then perhaps you are missing a suitable codec.
Start with Mediainfo to determine what exactly is in your files.Read my blog here.
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http://img16.imageshack.us/img16/6148/mp4file.jpg
There is a picture of it good sir. And here it is in text.
General
Complete name : H:\Vids\Games\Makai Kingdom\1 - Opening.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 63.8 MiB
Duration : 3mn 25s
Overall bit rate : 2 606 Kbps
Encoded date : UTC 2009-06-02 03:06:10
Tagged date : UTC 2009-06-02 03:06:10
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L3.1
Format settings, CABAC : Yes
Format settings, ReFrames : 1 frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 3mn 25s
Bit rate mode : Variable
Bit rate : 2 473 Kbps
Width : 720 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 29.970 fps
Standard : NTSC
Resolution : 8 bits
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.239
Stream size : 60.6 MiB (95%)
Encoded date : UTC 2009-06-02 03:06:10
Tagged date : UTC 2009-06-02 03:06:10
Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : LC
Format settings, SBR : No
Codec ID : 40
Duration : 3mn 25s
Bit rate mode : Variable
Bit rate : 128 Kbps
Channel(s) : 2 channels
Channel positions : L R
Sampling rate : 48.0 KHz
Stream size : 3.13 MiB (5%)
Encoded date : UTC 2009-06-02 03:06:10
Tagged date : UTC 2009-06-02 03:06:10 -
Looks to be pretty standard stuff. Simplest soluton at this stage would be to convert the file to Huffyuv (lossless) and edit with that. The source file is small, the lossless version will be bigger, but not huge (relatively speaking). You can do this conversion easily in AVI Demux or Xvid4PSP.
Before that you might try installing the latest FFDShow to see if that helps Premiere load the file.Read my blog here.
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I'm sure the answer above is spot on, and I'm not aiming to contradict it, but I recently converted some MP4 files downloaded from YouTube by simply exporting from Quicktime Pro. If it plays, it should export. I used the animation codec to preserve as much quality as possible during subsequent editing (huge files though!).
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