Could not perform end of disc-at-once on dual layer dvd only

[Subhash]

I have an NEC ND-3540A DVD Burner on machine which I built myself 3 years ago. The Burner has worked just great with all kinds of 4.7GB DVD +R/-R and has not produced a single coaster in 3 years. However, my problem is that whenever I try to burn a Dual Layer DVD, it completes burning to 100% and at the Lead Out stage, it gives me the error "Could not perform end of disc-at-once error". I am using Nero 7.5.9 on Windows XP PRO SP2. I have already tried Imgburn but same results. I have so far produced 7 of the box of 10 Memorex Dual Layer DVD's. Not a single one completed successfully. Only one of them somehow plays in my Sony DVD Players but all the others can't read those coasters.

Here is the Nero Log from my last burn:
-----------------------------------------------------------------------------------------------------------------------------------------------------------------
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

NT-SPTI used
Nero Version: 7.5.9.0
Internal Version: 7, 5, 9, 0

Recorder: <_NEC DVD_RW ND-3540A> Version: 1.01 - HA 1 TA 1 - 7.5.9.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <LITE-ON DVD SOHD-16P9S >Version: FS09 - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : LITE-ON DVD SOHD-16P9S atapi Port 0 ID 0 DMA: On
CdRomPeripheral : _NEC DVD_RW ND-3540A atapi Port 0 ID 1 DMA: On
DiskPeripheral : ST3250823AS atapi Port 1 ID 0 DMA: On
CdRomPeripheral : ZZ9450H DBD233E 1.0 dtscsi Port 4 ID 0 DMA: Off
CdRomPeripheral : ZZ9450H DBD233E 1.0 dtscsi Port 4 ID 1 DMA: Off

=== CDRom-Device-Map ===
LITE-ON DVD SOHD-16P9S E: CDRom0
_NEC DVD_RW ND-3540A F: CDRom1
ZZ9450H DBD233E N: CDRom2
ZZ9450H DBD233E O: CDRom3
YMAX MagicJack P: CDRom4
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1015MB (1039660kB)
Free physical memory: 244MB (249964kB)
Memory in use : 75 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

21.5.2009
UDF/ISO compilation
9:25:18 AM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

9:25:19 AM #2 Phase 112 File dlgbrnst.cpp, Line 1746
DVD-Video files reallocation started

9:25:19 AM #3 Text 0 File DVDVideoCompilation.cpp, Line 593
Content of VIDEO_TS.IFO has been modified

9:25:19 AM #4 Text 0 File DVDVideoCompilation.cpp, Line 593
Content of VIDEO_TS.BUP has been modified

9:25:19 AM #5 Phase 113 File dlgbrnst.cpp, Line 1746
DVD-Video files reallocation completed

9:25:19 AM #6 Text 0 File Isodoc.cpp, Line 6509
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

9:25:19 AM #7 Phase 111 File dlgbrnst.cpp, Line 1746
DVD-Video files sorted

9:25:19 AM #8 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)

9:25:19 AM #9 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)

9:25:19 AM #10 Text 0 File Burncd.cpp, Line 3451
Turn on Disc-At-Once, using DVD media

9:25:20 AM #11 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 4092143 (909:21.68, 7992MB)

9:25:20 AM #12 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)

9:25:20 AM #13 Text 0 File DlgWaitCD.cpp, Line 2903
Recorder: _NEC DVD_RW ND-3540A, Media type: DVD+R9 Double Layer

9:25:20 AM #14 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================

9:25:20 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 821
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 4092144 (4092144) = #4092144/909:21.69
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4092144 blocks [F: _NEC DVD_RW ND-3540A]
--------------------------------------------------------------

9:25:20 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1024
Prepare [F: _NEC DVD_RW ND-3540A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8380710912, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 4092144 | 0 | 0x00
0 | 1 | 1 | 0x41 | 4092144 | 0 | 0x00
4092144 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

9:25:20 AM #17 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

9:25:20 AM #18 Phase 24 File dlgbrnst.cpp, Line 1746
Caching of files started

9:25:20 AM #19 Text 0 File Burncd.cpp, Line 4278
Cache writing successful.

9:25:20 AM #20 Phase 25 File dlgbrnst.cpp, Line 1746
Caching of files completed

9:25:20 AM #21 Phase 36 File dlgbrnst.cpp, Line 1746
Burn process started at 2.4x (3,324 KB/s)

9:25:20 AM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:25:48 AM #23 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 21 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 07
Buffer x0652e480: Len x804

9:25:48 AM #24 Text 0 File DVDPlusDualLayer.cpp, Line 640
L0 Data Zone Capacity set to 2061664 (1F7560h, 4026MB) -> OK, confirmed setting

9:25:48 AM #25 CDR -1205 File DVDPlusDualLayer.cpp, Line 667
Burning Layer 1

9:25:48 AM #26 Text 0 File DVDPlusDualLayer.cpp, Line 677
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode

9:25:48 AM #27 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 07
Buffer x0652e480: Len x804

9:25:48 AM #28 Text 0 File DVDR.cpp, Line 6481
Drive: _NEC DVD_RW ND-3540A
Book Type request [NEC]: DVD-ROM, write to RAM
select Book Type setting from RAM
Changing the Book Type was finished successfully, return code 0

9:25:48 AM #29 CDR -1207 File DVDR.cpp, Line 6174
Book Type automatically set to: DVD-ROM

9:25:48 AM #30 Text 0 File DVDPlusRW.cpp, Line 674
Start write address at LBA 0
DVD high compatibility mode: Yes

9:46:32 AM #31 CDR -1206 File DVDPlusDualLayer.cpp, Line 1950
Burning Layer 2

9:46:32 AM #32 Text 0 File DVDPlusDualLayer.cpp, Line 1961
Perform layer 1 to 2 jump before writing at address 2061664 (1F7560h)

10:07:24 AM #33 Text 0 File WriterStatus.cpp, Line 113
<F: _NEC DVD_RW ND-3540A> start writing Lead-Out at LBA 4092144 (3E70F0h), length 0 blocks

10:08:15 AM #34 Text 0 File DVDR.cpp, Line 6481
Drive: _NEC DVD_RW ND-3540A
Book Type request [NEC]: DVD-ROM, write to RAM
select Book Type setting from RAM
Changing the Book Type was finished successfully, return code 0

10:08:15 AM #35 CDR -1093 File ThreadedTransferInterface.cpp, Line 1920
No seek complete
F: _NEC DVD_RW ND-3540A

10:08:15 AM #36 TRANSFER -24 File ThreadedTransferInterface.cpp, Line 1920
Could not perform end of Disc-at-once

10:08:15 AM #37 Phase 127 File dlgbrnst.cpp, Line 1746
Generating DVD high compatibility borders

10:08:50 AM #38 Text 0 File DVDR.cpp, Line 6481
Drive: _NEC DVD_RW ND-3540A
Book Type request [NEC]: DVD-ROM, write to RAM
select Book Type setting from RAM
Changing the Book Type was finished successfully, return code 0

10:08:50 AM #39 CDR -1093 File WriterStatus.cpp, Line 162
No seek complete
F: _NEC DVD_RW ND-3540A

10:08:50 AM #40 TRANSFER -24 File WriterStatus.cpp, Line 162
Could not perform end of Disc-at-once

10:08:50 AM #41 Phase 38 File dlgbrnst.cpp, Line 1746
Burn process failed at 2.4x (3,324 KB/s)

10:08:50 AM #42 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

10:08:53 AM #43 Text 0 File Cdrdrv.cpp, Line 10467
DriveLocker: UnLockVolume completed

10:08:53 AM #44 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

-----------------------------------------------------------------------------------------------------------------------------------------------------------------

If someone can help me fix the issue, I will be really greatful.

Also, the last burned DVD is readable only in my Burner and Windows explorer shows "Files currently on CD". With the successfully written DVD's it does not say "Files currently on CD". Does this mean that the session was left open. Is there some way I can close the session now and make this DVD usable.

Thanks in advance for your help......

Subhash

[Krispy Kritter]

Media issue. There are several errors in your log above which often indicate media problems. The only reliable media is Verbatim.

I've had two NEC drives, both would only reliably burn Verbatim DL media. With my new LG, I can now use Verbatim and TDK.

[Subhash]

Media issue. There are several errors in your log above which often indicate media problems. The only reliable media is Verbatim.

I've had two NEC drives, both would only reliably burn Verbatim DL media. With my new LG, I can now use Verbatim and TDK.

Can you please point me out to what kind of errors in the log indicate media issues.

[Noahtuck]

Memorex Dual Layer DVD's.

Well that was easy enough
8)

[Subhash]

Memorex Dual Layer DVD's.

Well that was easy enough
8)

Is there any fix for the coasters that are still readable in my Burner, like closing the session etc...

[hech54]

STOP USING NERO.

[Subhash]

STOP USING NERO.

What other good softwares are out there.

[jman98]

What other good softwares are out there.

ImgBurn is free. If burn with anything but ImgBurn and use any discs other than Verbatim, you post here asking why your burns don't work.

[robjv1]

Yeah, it's amazing how few posts in this fourm go like this "I'm using Verbatim DL and using img burn and I'm having problems..."

In all fairness though, I was doing a gift exchange with a friend and it somehow got around to them that I would love some DL media (yeah I know, it's an enviable life I am leading) and she bought me a bunch of Memorex DL media which I poltely accepted. I've been using it for burning test discs and files off of my computer and in all fairness it actually has held up just fine so far. I'll get back to you in 10 years though.

[VegasBud]

Subhash,

The log says your burner reported a "No seek complete" (atapi error 030200) error immediately before the "Could not perform end of Disc-at-once" error. Atapi errors that start with 03 are media errors (by classification, and very likely "in reality"). The combined errors indicate an incompatibility between the media and the drive.

While I agree that the memorex media you're using is (by far) the most likely cause of the problem, as long as you have 3 disks left, here are a couple things you could try:

Your NEC ND-3540a drive (burner) is using firmware version 1.01 while the latest (last) firmware for that drive is version 1.04, which is available from this page. Since the main purpose of firmware updates is to add/modify the write strategies (so the drive can work with media that was introduced after the drive was sold), upgrading the drive's firmware would be a logical first step. It's always a good idea to use the latest firmware...whether it helps in this case, or not.

If you upgraded the Liteon's firmware from the current version FS09 to version FS0J (available here), you could see if your other drive can work better with those disks.

If you're still getting coasters after that, at least your drives have the latest firmwares...and now you only have one of those memorex disks left. You might be able to turn it into something besides a coaster if you stay out of the outer edge area of the disk, which is the most susceptible to errors. The burn log shows you were trying to use 98% of the disk's capacity. If you were to only fill it to 95% (even better odds at 90% of capacity), you might get at least one non coaster...or not.

Especially when you're working with dual layer media, cheaper disks generally tend to end up being much more expensive (once the scrap is factored in) than they seemed when you bought them. The reason (almost) everyone uses only Verbatim +RDL media is that you can count on them working. If you're making Verbatim +RDL coasters, the problem lies somewhere else.

By the way, I wouldn't feel too bad about wasting money by buying unworkable disks...it's a mistake we've all made, and is just part of the learning process. To be fair, there's nothing like a swift kick in the...wallet...to emphasize a choice that shouldn't be made again.

Is there any fix for the coasters that are still readable in my Burner, like closing the session etc...

Not that I've ever heard of, and I've tried every "coaster repair" technique known to man.

What other good softwares are out there.

Like (just about) everyone else that has no problems with dual layer burns, I use ImgBurn to burn the Verbatim +RDL disks.

[Subhash]

Vegasbud,

Thanks a lot for your detailed reply. Really appreciated.

Now that the general consensus is that it is the media issue, so I will take your advice and upgrade the firmware on my NEC. My other drive Liteon is DVD ROM only and it is not a burner.

Btw, I mentioned in my first post that I have already tried Imgburn but that didn't help either.

Let me see if upgrading the firmware helps in any way.

[hech54]

Btw, I mentioned in my first post that I have already tried Imgburn but that didn't help either.

It doesn't matter.
Burning DVD Video - especially Dual Layer DVD Video....Nero is NOT the answer.

[budz]

If all else fails and you can't burn successfully using IMGBURN then it's time to buy a new dvd burner. As already mentioned VERBATIM DL is the only brand to use. Your laser in the drive could be dying a slow death.

IMHO get a better dvdrw like a PIONEER or SAMSUNG or LG in that order.
Just my 2 cents!

[redwudz]

This isn't about DVD Recorders and would be better asked and answered in our DVD & Blu-ray Writers forum. Moving you.

[jman98]

Btw, I mentioned in my first post that I have already tried Imgburn but that didn't help either.

Let me see if upgrading the firmware helps in any way.

This because of 2 reasons. Either or both could be your problem.

1) You need to upgrade the firmware.
2) Your discs are crap.

If #1 + ImgBurn doesn't fix it, then #2 is your answer.

[Subhash]

Btw, I mentioned in my first post that I have already tried Imgburn but that didn't help either.

Let me see if upgrading the firmware helps in any way.

This because of 2 reasons. Either or both could be your problem.

1) You need to upgrade the firmware.
2) Your discs are crap.

If #1 + ImgBurn doesn't fix it, then #2 is your answer.

Thanks for your input.

I am leaving for the day now. When I get back in the evening I will give it a shot and post back the results.

[Subhash]

Voila. I just had my first successful dual layer dvd burn. Firmware upgrade + Imgburn did it. I don't know if it was one or the other or both but the burn process completely successfully. Many many thanks to all those who helped me here. I don't have words to thank you guys enough for helping me achieve this. So, now I have 2 of the pack of 10 Memorex left and hopefully those will work as well when I do need to burn a DL DVD. One thing is for sure that my next buy of DL discs is going to Verbatim.

There was one quirk though and may be the Gurus here can figure that out as well. The burn process completed successfully but I had the Verify option checked at start and I got some error in the Verify process. Here is the error:



At the end of verify, I got the message that the Burn Process complete successfully. I have tried the DVD in my Player and it works perfectly. I really don't know why it encountered error in the Verify. If someone can enlighten me this one.

Thanks a million again......

[redwudz]

If it plays back properly, I wouldn't worry about the verify. You could run the disc through Nero DiscSpeed and see how the burn went. Probably much better info than the 'verify'. Most likely it's a disc related problem anyway.

[VegasBud]

Subhash,

That's ImgBurn's way of telling you that 4 bytes of the 2,048 bytes in sector number 2,563,686 of the user data area of the disk are not identical to the corresponding bytes in the source material (what was being written to the disk). In other words, 4 bytes on the disk contain the wrong values. While that does technically constitute a write error, it's not something you would likely be able to see when playing back the movie (which is where the errors are).

If you had been writing critical binary data, the disk would be a coaster, but for a dvd-video disk, it's unlikely to be a problem...unless the disk is meant to be a master copy.

An additional consideration is those 4 reported byte errors are the equivalent of the tip of the iceberg. They were uncorrectable because the error correction in that ECC block (of 16 data sectors) had already been used up correcting other errors. As a result, that ECC block (and very likely others, as well) will be less able to deal with scratches, fingerprints, etc.

It would probably be a good idea to mention that I have a much lower (as in "zero") tolerance of errors in digital data than several others on this board. Dvd-video (by its' nature) is quite forgiving of minor data errors, and life (by its' nature) is imperfect, so I can understand the difference of opinions concerning whether undetectable errors are, or aren't, realistically a problem. With only 2 of the memorex disks left, hopefully it's a philosophical question you don't really have to deal with.

I neglected to mention one other tactic that might help in your circumstance...if you were to slow the burn down (from 2.4x to 1x), it might give you better results.

Congratulations on your "first successful dual layer dvd burn".

[Subhash]

Vegasbud. Thanks again for clearing this up for me. I am relieved to learn that for DVD-Video this will not be an issue. I will also take your advice that in future I will slow down the Burner speed to 1X, particularly when burning binary data. I for one, just like you, have very little tolerance for errors. The disk I burned will in fact be my Master Copy but 4 bytes of error out of 8GB I will not worry much about.

Thank you very very much again. Your input and advice has been really very detailed and helpful. Really appreciate.

[Subhash]

If it plays back properly, I wouldn't worry about the verify. You could run the disc through Nero DiscSpeed and see how the burn went. Probably much better info than the 'verify'. Most likely it's a disc related problem anyway.

Thanks redwudz for the reply.

Can you please elaborate a little as to what to do with Nero DiscSpeed. I have Nero CD/DVD Speed 4.7.0.0 and it gives me a bunch of tabs when I start the program. Should I be doing a Disc Scan of the disc which I burnt or something else.