Cannot capture HDV with Canon HV30

[lloydp]

Did ChrisU find a resolution to his problem? I've just bought an HV30 today and it won't talk to my Dell XPS420/Windows 7 beta. It shows up as an 61883 Device / AVC device in device manager, but can't connect to it in HDVSplit or Premiere CS4. I installed the canon s/w (that was just zoom browser Ex) but to no avail. It connects fine to my laptop, so I guess Windows 7 is the problem. Anyone any ideas about how to resolve it please?

david

[edDV]

Hmm, Windows 7...

I hear the download has few drivers. I haven't installed it yet.

Leo Laporte noted he had to also download Windows Live Essentials to get any media connectivity.
http://download.live.com/

That doesn't seem to include Movie Maker.

The search is on to find an HDV capture program for Windows 7.

[lloydp]

I notice that mstape.inf and .sys do exist in Windows/S32/File repository but not sure whether they should be in there or just system32/drivers. Know little about Vista or 7. I've downloaded Windows live MovieMaker and that makes no difference - no capture at all in there, same for the older 2.6 version. Wish I'd created 7 on a new partition now...

[Soopafresh]

These drivers might work, although I haven't tested it.

http://www.mip.sdu.dk/ipl98/cameras/firewire/firewire_cmu.html#Installing%20the%20drivers

[edDV]

I notice that mstape.inf and .sys do exist in Windows/S32/File repository but not sure whether they should be in there or just system32/drivers. Know little about Vista or 7. I've downloaded Windows live MovieMaker and that makes no difference - no capture at all in there, same for the older 2.6 version. Wish I'd created 7 on a new partition now...

I hear the Win7 beta can't exist as a dual boot. I'm going to Swap OS drives to use it.

[lloydp]

Wahey! I sorted it out! I simply copied the mstape.inf and .sys from the file repository to system32/drivers and rebooted. When I connected the camera it found it as an HV30 and then no probs with Premiere etc. Relief!!!

[edDV]

Good to know. One less problem we all need to face.

[marianchem]

Hi, my name is Marian, I bought recently a Canon HV-10 and until now I can't capture anything, Vegas Pro and Power Director won't see the cam. Under Device Manager, there's nothing under video card, however, there's a separate "Other Devices" and "AV/C Subunit". I checked about the two files that some suggested and they're missing:
avcstrm.sys and mstape.sys

Can somebody post these two files, I can't find them anywhere! I asked all my friends as well and nobody has them. And if somebody knows the solution I would greatly appreciated, I spent many hours searching the forums with no results! Please help!

[E_D_George]

I published in the Newbie section last year a reasonably comprehensive description of this problem, having encountered it myself. The post is somewhat technical, but makes clear that the native Windows XP IEEE 1394 driver (all service packs), is not programmed to recognize the high-speed protocol used to transfer HDV streams from an HV30 (or HV20, or 40, for that matter). If you want to read my post, click this link:Canon HV20/30/40 IEEE 1394 connectivity issues with Windows XP

[memphisdude]

I pulled my hair out with the same problem for months. I finally had enough and called Canon. They have great customer service. They walked me through the entire process, step-by-step. I had to send my camera HV30, in which was only 6 months old.
What ever it is that causes the communication to be recognized by the computer was zapped. It comes from not connecting the camcorder to the computer in the right steps.
They sent it back with the steps of connecting the camcorder and powering it on correctly.

[E_D_George]

Hello there, Memphis Dude! Too bad Canon made you return your camcorder for a check - they must have been being extra careful. Having snooped around a number of forums the past few months, it seems to me that almost everyone who has tried HDVSplit seems to prefer it for HDV capture.

edDV's post above Jan 4, 09 is worth noting concerning the driver's needed by HDVSplit. gobbler92's post on Jan 4 09 is incorrectly implies that the Canon EOS CD supplies MPEG-2 drivers. There are no high definition drivers on the CD-ROM shipped with the HV30, just the EOS utility to upload still images and the ZoomBrowser to organize them. Rather HDVSplit uses the MPEG-2 format parts 1 & 2(H.262, formerly IEC 13818-2) supplied in the libavcodec format library. The two parts of MPEG-2 must be installed as a codec prior to using HDVSplit, as noted in its installation instructions. Libavcodec is free and can be found easily (see e.g. ffdshow which contains a decoder configurator, useful for enabling video and audio format decoding independently of media players such as Media Player Classic, WinAmp and WMP. This eliminates the need to install a new codec with every player or media editor).

If you haven't yet enjoyed the pleasure of seeing what your HV30 high definition video is like, shoot some in HDV mode then transfer to any XP system with HDVSplit. It's truly amazing! Remember, you'll need a 1080i or 1080p monitor - anything 19" or more will do ( recommend Samsung products). FFDShow can assist with post-capture cleanup, improving video sharpness and other aspects.

Good luck, and write back soon.

Duncan George

[cioscott]

Great News!!!!! After Cyberlink and HDVSplit weren't allowing my HV 30 to capture in HD, I downloaded Pinnacle Studio 14 Trial. It also failed. I Googled help with Pinn Stud 14 and HV 30. Found the following post that cured my problem.

Forum:
http://social.answers.microsoft.com/Forums/en-US/w7pictures/thread/48bca32e-011b-4025-...9-539bad52c389

"I found that using the JMicron 1394 firewire driver finally worked on my HP Windows 7 64 bit laptop worked. Here is the link to the driver. http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&sof...reg_R1002_USEN"

I can now capture HV30 HD on all three softwares. Finally my current frustration is over and I can pass on some great news to the forum.

[cioscott]

Great News!!!!! After Cyberlink and HDVSplit weren't allowing my HV 30 to capture in HD, I downloaded Pinnacle Studio 14 Trial. It also failed. I Googled help with Pinn Stud 14 and HV 30. Found the following post that cured my problem.

Forum:
http://social.answers.microsoft.com/Forums/en-US/w7pictures/thread/48bca32e-011b-4025-...9-539bad52c389

"I found that using the JMicron 1394 firewire driver finally worked on my HP Windows 7 64 bit laptop worked. Here is the link to the driver. http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&so ftwareitem=ob-74849-1&jumpid=reg_R1002_USEN"

I can now capture HV30 HD on all three softwares. Finally my current frustration is over and I can pass on some great news to the forum.

[paulw]

I wish that my attempts to capture from my HV20 was so simple. It turned out that the FW port is damaged and will cost more to repair than the camcorder is worth. I now use it in DV mode and transfer content to my PC via my old mini DV camcorder that has a stuffed image chipped.. Will have to save up for a AVCHD camcorder now and a new PC to edit it on..

[rjpinaz]

"I found that using the JMicron 1394 firewire driver finally worked on my HP Windows 7 64 bit laptop worked. Here is the link to the driver. http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&so ftwareitem=ob-74849-1&jumpid=reg_R1002_USEN"

I can now capture HV30 HD on all three softwares. Finally my current frustration is over and I can pass on some great news to the forum.

YES indeed!
Ever since I got a new PC running Windows 7 64-bit, I was never able to get the firewire to work with my Canon HV10 HD camcorder. I just installed the JMicron 1394 firewire driver, and now I can capture HD video using HDVsplit!

Thank You!

[E_D_George]

Here at Kanone Consulting we're scratch building a Windows 8 64-bit server for HD video editing with Sony's Vegas product. Once I get the driver stack sorted out, I'll post back here with further details on 1394 setups for AVCHD transfers, along with some hardware recommendations for DIY studios. There have been significant new CPU, memory and GPU releases in the desktop space these past 12 months, and professional quality editing systems can now be constructed around the $CDN1500 price point if you're willing to use a screwdrive. Stay tuned.

[aedipuss]

Here at Kanone Consulting we're scratch building a Windows 8 64-bit server for HD video editing with Sony's Vegas product. Once I get the driver stack sorted out, I'll post back here with further details on 1394 setups for AVCHD transfers, along with some hardware recommendations for DIY studios. There have been significant new CPU, memory and GPU releases in the desktop space these past 12 months, and professional quality editing systems can now be constructed around the $CDN1500 price point if you're willing to use a screwdrive. Stay tuned.

a few problems there. windows server 8 is not intended for workstations. it's a just released beta, and nothing should be counted on to run properly. it's non-updatable. any future updates will require re-formatting the o.s. drive and doing a clean install. there is no single "driver stack", a driver stack is a driver for a single device consisting of bus and function driver. there are many of them.

avchd cameras don't have firewire ports, they are non-tape and file based. no 1394 required.

[E_D_George]

Hi aedipuss - Easy there bro', we're well informed regarding Microsoft technology. WS8's expected release date is much later this year (c. Aug), and we've got lots of prior work to do. Despite the beta not being updateable, KCS' server will not go into production until 2013 and then only once a production version of the operating system has been generally accepted.

Running an SMB, we have no interest in its putative stride over W2k8 predecessor, i.e. built-in virtualization. Rather the more important business driver is to get ahead of the innovation curve, adopting OS technology that will have the longest foreseeable support horizon.
Too, there are compelling technical arguments to adopt this technology: ReFS, 64 Terabytes of storage, 160 logical processors per host and others.

Finally, you might want to review the following two pieces on device drivers: Microsoft's Windows Driver Model, and Wikipedia's article on Device Driver Introduction, Chapter 5 driver stack. In my post, I was referring to driver architecture, as you allude. You are surely aware that drivers for individual devices often include generic OS items for one or more layers in a stack, and that can 'queer' the deal - see Canon HDV connectivity issues for an example.

[aedipuss]

wtf? an smb is a data server, not a video editing workstation. no need for it to even have a 1394 port.

and avchd still doesn't need one either.

[E_D_George]

FYI - SMB is standard shorthand for 'small and medium business' in North America. Kindly refrain from histrionics; please keep your posts professional.