Elby Tray Window

[cyflyer]

Was doing some dvd-r to dvd-r work with my two drives on the computer when the drives stopped recognising discs and the the computer generally froze up. When I tried to do a re-start I got a message window pop up with "Elby Tray Window" not responding. I had to manually switch off the computer. What the heck is "Elby Tray Window" please anyone ? and why is it affecting my computer ? Antivirus and antispyware scans haven't shown up anything. Help appreciated.

[Squash]

Elby (Elaborate Bytes) is a Swiss company that developed programs such as CloneDVD, CloneCD, and Virtual CloneDrive. Some of their programs are sold by Slysoft, makers of AnyDVD and other programs. If you've ever noticed a program icon with a sheep's face on it, odds are it's from Elby.

CloneCD typically runs a tray icon when it is active. It functions to fool certain game copy protections that do not allow playing a game from a virtual drive and insist that you have the original CD or DVD in a physical drive. There could well be other uses of the "Elby Tray Window", I don't know.

You might try booting into safe mode, uninstalling any Elby or Slysoft programs, and re-booting, then re-install them if you need them.

If that doesn't work, try posting at Slysoft.com's forum, as I believe they support the Elby products there.

I've used Elby programs for several years and my experience with them has been good.

[cyflyer]

Thanks Squash. Now that you mention it, there was an 'AnyDvd' fox's head also in the pop up window. The only thing I have is an older version of AnyDvd, but no other Slysoft or Elaborate Bytes programs. What could I have done to 'provoce' the attack ?

[Squash]

Beats me.

There's a thread over at Slysoft started by pup757. In post #20 he mentions the "elby tray window" error message. There might be some tips in there you could use.

http://forum.slysoft.com/showthread.php?t=998

In AnyDVD, you can right-click the fox's head, go into options, and un-click "Autostart". It's turned on by default, but I only run AnyDVD when I'm actually ripping a DVD. And, of course, upgrade to the latest version if you haven't already.

Elby and Slysoft's programs apparently share a lot of code these days. You'll often see, for instance, simultaneous updates of AnyDVD and CloneDVD with similar changes; "better support for x64" or whatever, so it's not surprising that AnyDVD might be using an Elby tray loader or somesuch.