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  1. Help, here is the log, I think " Exception encountered in read thread [Access violation at address 01D23170 in module 'vso_hwe.dll'" is the problem, but what cause this? How can I do now to fix the problem?


    2008-09-15 17:42:37 EXE: before VSOCheckDiscSpace in VSORecordDVDFiles at line 7911 of EXEDlg.cpp
    2008-09-15 17:42:47 Utils: Checking E: [E] MATSHITA DVD-RAM UJ-851S 1.50 (Ide) GA4-0N-NT1_DES 4 3 3 in VSOCheckDiscSpace. at line 8160 of EXEDlg.cpp
    2008-09-15 17:42:47 EXE: before Hwe_SetWriteSpeed in VSORecordDVDFiles at line 7919 of EXEDlg.cpp
    2008-09-15 17:42:47 EXE: after Hwe_SetWriteSpeed in VSORecordDVDFiles at line 7921 of EXEDlg.cpp
    2008-09-15 17:42:47 EXE: before Hwe_SetDontAutoEject in VSORecordDVDFiles at line 7925 of EXEDlg.cpp
    2008-09-15 17:42:47 EXE: after Hwe_SetDontAutoEject in VSORecordDVDFiles at line 7927 of EXEDlg.cpp
    2008-09-15 17:42:47 EXE: before Hwe_StartWriting in VSORecordDVDFiles at line 7933 of EXEDlg.cpp
    2008-09-15 17:42:47 EXE: after Hwe_StartWriting in VSORecordDVDFiles at line 7935 of EXEDlg.cpp
    2008-09-15 17:42:48 EXE: Callback WRO_LOG - Message Info: Write started at line 6478 of EXEDlg.cpp
    2008-09-15 17:42:48 EXE: Callback WRO_BROWSEFILES (browsing files) at line 6388 of EXEDlg.cpp
    2008-09-15 17:42:48 EXE: Callback WRO_LOG - Message Info: Inserted media type : DL DVD+R at line 6478 of EXEDlg.cpp
    2008-09-15 17:42:48 EXE: Callback WRO_LOG - Message Info: Scanned files #45, folder #2 - total size 6295963648 b. (5.86 Gb.) at line 6478 of EXEDlg.cpp
    2008-09-15 17:42:48 EXE: Callback WRO_LOG - Message Info: Optimal Layer Break is in cell 11, around 00:32:08 at line 6478 of EXEDlg.cpp
    2008-09-15 17:42:48 EXE: Callback WRO_COPYDATATOCACHE - Progress 0 at line 6393 of EXEDlg.cpp
    2008-09-15 17:42:49 EXE: Callback WRO_LOG - Message Info: Multiword DMA Mode 2 at line 6478 of EXEDlg.cpp
    2008-09-15 17:42:49 EXE: Callback WRO_LOG - Message Info: Media type: Dual Layer DVD+R at line 6478 of EXEDlg.cpp
    2008-09-15 17:42:49 EXE: Callback WRO_LOG - Message Info: Media ID: RITEK-S04-42 at line 6478 of EXEDlg.cpp
    2008-09-15 17:42:49 EXE: Callback WRO_LOG - Message Info: Available write speed: 2.4x at line 6478 of EXEDlg.cpp
    2008-09-15 17:42:49 EXE: Callback WRO_LOG - Message Info: layer break set by filesystem builder at 2014752 at line 6478 of EXEDlg.cpp
    2008-09-15 17:42:49 EXE: Callback WRO_LOG - Message Info: Writing speed requested x8.0, effective x2.4 at line 6478 of EXEDlg.cpp
    2008-09-15 17:43:44 EXE: Callback WRO_LOG - Message Info: Layer change set to LBA 2014752 (3.84 Gb.) at line 6478 of EXEDlg.cpp
    2008-09-15 17:43:44 EXE: Callback WRO_LOG - Message Info: Write started 3074784 sectors to write at line 6478 of EXEDlg.cpp
    2008-09-15 17:43:44 EXE: Callback WRO_LOG - Message Info: Lead-in burning time (mS) 0 at line 6478 of EXEDlg.cpp
    2008-09-15 18:16:20 EXE: Callback WRO_FINISIHING - Progress 0 at line 6455 of EXEDlg.cpp
    2008-09-15 18:16:20 EXE: Callback WRO_LOG - Message Info: Write finished in 00:32:35 - Finalization start here. Avg. burn rate 2.56 at line 6478 of EXEDlg.cpp
    2008-09-15 18:16:20 EXE: Callback WRO_LOG - Message Error: Exception encountered in read thread [Access violation at address 01D23170 in module 'vso_hwe.dll'. Read of address 7FE6B8B0] at line 6478 of EXEDlg.cpp
    2008-09-15 18:16:20 EXE: Callback WRO_LOG - Message Error: Exception encountered in read thread [Access violation at address 01DF128E in module 'vso_hwe.dll'. Read of address 0000000C] at line 6478 of EXEDlg.cpp
    2008-09-15 18:16:20 EXE: Callback WRO_LOG - Message Error: Exception encountered in read thread [Access violation at address 01DF128E in module 'vso_hwe.dll'. Read of address 0000000C] at line 6478 of EXEDlg.cpp
    2008-09-15 18:16:21 EXE: Callback WRO_FINISIHING - Progress 330 at line 6455 of EXEDlg.cpp
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  2. Banned
    Join Date
    Oct 2004
    Location
    Freedonia
    Search Comp PM
    Well, letting us know WHAT this is a log from would be a good start, although I suppose someone might recognize it if you are lucky.

    What brand of DVD+R DL are you using? You should be aware that only Verbatim works reliably and it's only their Made in Singapore DL discs that work reliably. They seem to have cut back on the Made in India DL discs that were causing a lot of problems, but they may still be available in some places.

    What speed are you burning at? A slower speed might help. Also, do not use your PC for other tasks while burning.
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  3. Member
    Join Date
    Nov 2004
    Location
    Las Vegas
    Search Comp PM
    linda.0p,

    Your main problem is almost certainly the disks you're using:
    Media ID: RITEK-S04-42
    As jman98 pointed out, the only dual layer disks that consistently and reliably work are Verbatim DVD+R DL. They may cost more when you buy them, but by the time you figure in the waste (coasters) produced when using any other media, it's the best deal around.

    To ensure your dual layer burns are the best possible, it would also be a good idea to use ImgBurn for the actual burning part of your process. Among other benefits, it lets you select where the layer break is. The VSO burning engine you used basically filled the first layer, and then switched to the second layer, something that should be avoided if possible. While it's possible that really is the "optimal" place to put the layer break, there's no way to tell without checking in ImgBurn...and if you're going to do that, you might just as well use ImgBurn for the burning.

    By the way, the log shows that 8x burning was requested, but since the drive only had a 2.4x write strategy, that's what it used...which is a good thing. Burning inferior dual layer media faster than the rated speed, with the layer break near the outer edge of the disk is a recipe for disaster.

    In a nutshell...use Verbatim DVD+R DL media, and burn with ImgBurn. Most (if not all) of your problems will go away.

    Since this is your first post here, welcome to VideoHelp.
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