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  1. Member
    Join Date
    Jul 2008
    Location
    United Kingdom
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    Hi, I am having a huge amount of difficulty capturing footage from my DV camcorder to my hard drive. I'll explain in a little more detail:
    I am using a DV tape camcorder connected to my desktop PC using a firewire cable. The software I am using is Pinnicle Studio 8 (a little old I know). This was the free version I got with the firewire cable. I am trying to capture the footage to my 500GB western digital hard drive. However, when I press capture it comes up with the following message: "Sorry cannot capture. The data rate on drive H: is less than the required rate of 4444 Kbyte/ second."
    Does this mean my brand new hard drive is too slow for my 8 year old computer? I thought maybe I have the hard drive plugged in via the USB 1 socket, but no, it is plugged into the USB 2.
    I've completely run out of ideas as to what this problem could be. Any help out there would be hugely apreciated.
    Thanks.
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  2. Mod Neophyte redwudz's Avatar
    Join Date
    Sep 2002
    Location
    USA
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    First, give WinDV a try to eliminate Pinnacle as a problem. Then it may not be your drive as much as the USB interface. While it should be fast enough to transfer DV (About 25Mb/s) it may be that another device on your USB bus is interfering. Unplug all other USB devices and try again.

    And welcome to our forums.
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  3. Member
    Join Date
    Jul 2008
    Location
    United Kingdom
    Search Comp PM
    Great, thankyou for that, I will give it a go.
    Nice to have a place to be able to ask these questions. I'm a bit of a novice.
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  4. Always Watching guns1inger's Avatar
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    Apr 2004
    Location
    Miskatonic U
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    Pinnacle Studio 8 is not only as little, but also buggy and not worth using if you have a choice. Thankfully, at least for transferring your video, you do. WinDV is small, purpose built, and does one thing very well - it transfers DV footage. Try using this instead of Pinnacle.

    If you are still having problems with transferring directly to your new drive (and it will show up as dropped frames in the transfer if you are) then I would suspect that your USB 2.0 port isn't actually USB 2.
    Read my blog here.
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