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  1. Member
    Join Date
    May 2008
    Location
    United States
    Search Comp PM
    Here goes..

    Using firewire and a JVC GR-DVM828 I cannot get the camera to show up in Windows XP SP2. Now, The camera sees the connection because it prompts the video screen for a DV IN (For capturing to it!)

    What I cant find is a driver of some kind. Do I need one?

    I downloaded JVC's 8 year old application and that was a bust as well.

    I have the latest version of WinDV and several different editing apps once I get the capture.
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  2. Have a look at this troubleshooting guide that I put together:

    https://forum.videohelp.com/topic347887.html
    John Miller
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  3. Member
    Join Date
    May 2008
    Location
    United States
    Search Comp PM
    Ok even in this software it isnt showing up.

    Here is the Firewire section of my PC:


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  4. The next steps would be:

    1. Rule out the computer's FireWire interface as the problem. To do this, you'll need to get hold of another FireWire device that you can connect - either another camcorder or an external hard drive/DVD writer etc.

    2. Rule out the camcorder's FireWire interface as the problem. To do this, try connecting it to another computer with a FireWire interface and/or connect it to another camcorder with a FireWire interface.

    Though DV IN appears, it doesn't mean that the interface isn't faulty. It may show when the physical connection exists even though the logical connection doesn't - i.e., data cannot be sent.
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