I work in a library, and some customers return DVD's saying it skips/stutters/doesn't play, etc...
Is there a program I can use to scan / test the disc without actually playing them? I can't buy any software, due to budget so is there any free software I can use?
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Thanks, just what I needed!
The disc may be bad. It happens. I rent DVDs from Netflix and some of the older, more popular titles are in deplorable condition after years of renting by various careless people.
You should understand that you also may have 2 other problems here, neither of which you can do anything about. The first is that some people are just idiots. You can't rule out the possibility that some morons might try to play the DVD in a CD player or something similar. Second, some people might have older DVD players that are wearing out and are thus at a point where they aren't very tolerant of scratches, smudges and so on that the disc might have. The disc might well be playable on 99% of the DVD players out there, but not playable on specific players due to problems with those players themselves.
Nero CD DVD Speed is probably your best bet as Baldrick suggests.
Rip the DVD to your hard drive. It will only take a few minutes. Use a dercyptor like DVDFab HD Decryptor. If it rip it's usually OK! If the decryptor wants to go back a redo some sections you have problems on the disk. Finger prints and foods specs, etc., are bigger issues than visible scratches. A simple cleaning does wonders with most playing issues. The biggest problem is peoples old machines and not the DVD's.