New DVD writer... Burn process failed at 2x (2,770 KB/s)

[planetx]

We have purchased a new PC and installed Windows Vista. But our Old DVD writer failed to perform in the new system.

So we purchased a new Sony DRU-190A with Vista support and installed it.
When we tried to burn DVD we get the following error message.

Can someone who is familiar with this kind of error, figure out what went wrong?

Any help would be sincerely appreciated.

Caching of files started
Caching of files completed
Burn process started at 2x (2,770 KB/s)
Quick format DVD-RW
Logical unit not ready, operation in progress
I: SONY DVD RW DRU-190A
Could not perform start of Disc-at-once
Burn process failed at 2x (2,770 KB/s)

Nero Error Log:

Windows XP 6.0
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=169792 bytes, created 6/11/2007 8:36:34 AM

NT-SPTI used
Nero Version: 7.5.14.6
Internal Version: 7, 5, 14, 6
(Nero Express)
Recorder: <SONY DVD RW DRU-190A> Version: 1.62 - HA 1 TA 0 - 7.5.14.6
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <SONY DVD RW DRU-190A >Version: 1.62 - HA 1 TA 0 - 7.5.14.6
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===

=== CDRom-Device-Map ===
SONY DVD RW DRU-190A I: CDRom0
TSSTcorp CD/DVDW SH-W162C J: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1012MB (1037244kB)
Free physical memory: 486MB (498224kB)
Memory in use : 51 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

1.2.2008
ISO compilation
10:04:20 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

10:04:20 PM #2 Text 0 File Isodoc.cpp, Line 6517
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

10:04:20 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3341
First writeable address = 0 (0x00000000)

10:04:20 PM #4 Text 0 File Burncd.cpp, Line 3490
Turn on Disc-At-Once, using DVD media

10:04:20 PM #5 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1228319 (272:57.44, 2399MB)

10:04:20 PM #6 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

10:04:20 PM #7 Text 0 File DlgWaitCD.cpp, Line 2940
Recorder: SONY DVD RW DRU-190A, Media type: DVD-RW
Disc Manufacturer: RITEKW - 01
Disc Application Code: 64, Disc Physical Code: 214

10:04:20 PM #8 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:04:20 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 792
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1228320 (1228320) = #1228320/272:57.45
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1228320 blocks [I: SONY DVD RW DRU-190A]
--------------------------------------------------------------

10:04:20 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [I: SONY DVD RW DRU-190A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2515599360, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1228320 | 0 | 0x00
1228320 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

10:04:20 PM #11 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

10:04:20 PM #12 Text 0 File Burncd.cpp, Line 4263
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

10:04:20 PM #13 Phase 24 File dlgbrnst.cpp, Line 1760
Caching of files started

10:04:21 PM #14 Text 0 File Burncd.cpp, Line 4382
Cache writing successful.

10:04:21 PM #15 Phase 25 File dlgbrnst.cpp, Line 1760
Caching of files completed

10:04:21 PM #16 Phase 36 File dlgbrnst.cpp, Line 1760
Burn process started at 2x (2,770 KB/s)

10:04:21 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2712
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:04:21 PM #18 Text 0 File DVDMinusRW.cpp, Line 262
Perform 'Quick Format' (type 15h) to set disc in 'Restricted Overwrite Mode'.

10:04:21 PM #19 Phase 136 File dlgbrnst.cpp, Line 1760
Quick Format DVD-RW

10:08:23 PM #20 SPTI -1169 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x04
CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 04 00 80 FF FF

10:08:23 PM #21 CDR -1169 File ThreadedTransferInterface.cpp, Line 1750
Logical unit not ready, operation in progress
I: SONY DVD RW DRU-190A

10:08:23 PM #22 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1750
Could not perform start of Disc-at-once

10:08:23 PM #23 SPTI -1169 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x04
CDB Data: 0x55 10 00 00 00 00 00 00 3C 00 00 00
Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 04 00 80 FF FF
Buffer x06150440: Len x3c
0x00 00 00 00 00 00 00 00 05 32 01 C4 08 00 00 00
0x00 00 00 00 00 00 00 96 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

10:08:23 PM #24 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

10:08:23 PM #25 Phase 38 File dlgbrnst.cpp, Line 1760
Burn process failed at 2x (2,770 KB/s)

10:08:23 PM #26 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

10:08:23 PM #27 SPTI -1169 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x04
CDB Data: 0x1B 00 00 00 02 00 00 00 00 00 00 00
Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 04 00 80 FF FF

10:08:23 PM #28 SPTI -1169 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x04
CDB Data: 0x1B 00 00 00 02 00 00 00 00 00 00 00
Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 04 00 80 FF FF

10:08:23 PM #29 Text 0 File Cdrdrv.cpp, Line 11108
DriveLocker: UnLockVolume completed

10:08:23 PM #30 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=6.4.645.100 (NT.051018-1332), size=98408 bytes, created 11/2/2006 3:20:35 PM

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

[Baldrick]

Tried burned with something else?
Try upgrade nero to latest version.

[oldandinthe way]

Try some other media not -RW

Did you use an 80 wire IDE cable? Or did you use your old cable. Drive jumpered master or cable select?

Disconnect your other optical drive.

[VegasBud]

planetx,

"What went wrong" was:
Nero told the drive to quick format the -rw disk
After 4 minutes, Nero asked the drive if it was done yet.
Even though Nero says the drive answered "Logical unit not ready, operation in progress", what it really said was "Logical unit not ready, format in progress". In other words, the drive hadn't finished the quick format yet.
Nero decided that if the quick format couldn't complete in 4 minutes, it never would, so it terminated the burn.

Things you can try:
If you were doing something else on the computer during the format, try leaving it alone during a burn.
Try using ImgBurn instead of Nero.
Try a different disk. If that doesn't work, either try a different brand of -rw, or try +rw.
If that doesn't work, there is a hardware problem (drive, cabling, etc). In that case, someone else here should be able to help you.

[[_chef_]]

Disable:
"Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO"

Also, that DVD-RW used is cheapo stuff. Full format it first using NOT nero, but imgburn etc.

Is the burner in DMA mode?

[planetx]

Thanks everyone for all the valuable suggestions.

Sorry I'm really quite a novice in these things. How to determine if the burner is in DMA mode in vista?

As suggested by you I formatted a fresh disc with imgburn and attempted to burn a DVD. I get the following error message with imgburn



EDITED: I figured how to determine if the burner is running in DMA mode. The enable DMA mode box is already enabled!

[VegasBud]

planetx,

Given just the error message, all I can tell is that ImgBurn told the drive to read the first sector, but the drive said it couldn't because the first sector was past the end of the disk. Since ImgBurn was trying to read, the error must have occured at the start of Verify, which follows writing. That would indicate that the problem is either the media or the drive.

If this disk is the same kind as was used in the log you posted earlier, try a different make of -rw, or try +rw. You could also try using a standard dvdr +/- (not rewriteable). If you can determine that it's not a media problem, the only thing left is your new drive is the problem.

[planetx]

I'm still unable to fix the problem. I tried out all possible things. Yesterday I even uninstalled nero and tried to install a different version; tried using both Nero 8 and Nero-7.8.5.0. Latest update is that apparently the files gets burned and I even get the message "Burn process completed successfully" but when I click open to view the files on the disc I could see nothing. The disc is empty. Please help.

[VegasBud]

planetx,

That's not surprising. That's what ImgBurn was complaining about in the error message you posted earlier.

I'll try explaining what's going on in a different way:

The software (Nero or ImgBurn) is telling the drive to write the data to the disk in a continuing conversation between the software and the drive. At each step, the software tells the drive to do something, and the drive is answering back "Okay, I'm done with that step", so the software instructs the drive to do the next step, and so on. At each step, the drive believes it was successful in accomplishing what it was told to do, because that's what the drive is telling the software. However, at the end of the burn, there isn't anything really on the disk.

That means that even though the drive was going through the motions, nothing was actually being written to the disk. There are only two reasons why that would occur:
1) The disk is either defective, or the drive isn't able to use the disk.
2) The drive is defective.

To rule out the possibility that the problem is #1 above, get even one Verbatim dvdr (not rewritable) disk, and try burning that. It doesn't matter whether the disk is +R or -R, just that it's Verbatim and not rewritable.

If that works, then the drive is fine, and you need to find media that works in that burner.

If it doesn't work, the drive is defective. Since it's a new drive, exchange it for a new one.