Burn Failure (Nero 7)

[TunkaFrankie]

OK...I have burned things before without an issue, I use ConvertXtoDVD, I also have studio 10 for my own home movies. I use Nero 7 to burn DVD files as well. I was having issues burning with Studio 10, then I used studio 10 to make a mpeg2 file instead. With the mpeg2 file, I attempted to use convertxtodvd to create dvd files then burn. The creation of the DVD files was OK, however the burn was unsuccessful, and I used Nero to burn the DVD files at 16x, which was unsuccessful as well. I manually reduced the burn speed to 4x, and I got a good DVD. Finally, right? Well, I attempted to make the same DVD using the same DVD files, using the same write speed (4x), and I got error again. I restarted my PC and was able to burn another copy from dvd files at 4x speed, tried to burn the same project again without restarting pc, and no dice. BURN PROCESS FAILED

I have been trying to do some research before posting, and I feel that maybe I need a firmware update, but I am not sure, since I was able to burn a second copy...also, I am not too comfortable in upgrading/updating my firmware yet...so I thought I would get some advice from the "pros" first. Any help would greatly be appreciated.

Check out the following log entry I received:

Owner


Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

NT-SPTI used
Nero Version: 7.2.3.3
Internal Version: 7, 2, 3, 3
(Nero Express)
Recorder: <Optiarc DVD RW AD-7170A> Version: 1.02 - HA 1 TA 2 - 7.2.3.3
Adapter driver: <USB 2.0> HA 1
Drive buffer : 2048kB
Bus Type : set to ATAPI (3) -> ATAPI, detected: ?
CD-ROM: <ASUS CD-S400/A >Version: 2.1N - HA 1 TA 1 - 7.2.3.3
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 4D080H4 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : PIONEER DVD-RW DVR-104 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : ASUS CD-S400/A atapi Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-104 D: CDRom0
ASUS CD-S400/A E: CDRom1
Optiarc DVD RW AD-7170A G: CDRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1023MB (1048096kB)
Free physical memory: 556MB (569840kB)
Memory in use : 45 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.12.2007
UDF/ISO compilation
9:45:18 PM #1 Phase 112 File dlgbrnst.cpp, Line 1730
DVD-Video files reallocation started

9:45:18 PM #2 Phase 114 File dlgbrnst.cpp, Line 1730
DVD-Video files reallocation completed (no file modified)

9:45:18 PM #3 Text 0 File Isodoc.cpp, Line 6427
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

9:45:18 PM #4 Phase 111 File dlgbrnst.cpp, Line 1730
DVD-Video files sorted

9:45:18 PM #5 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 81920KB of Memory

9:45:18 PM #6 Text 0 File Reader.cpp, Line 124
Reader running

9:45:18 PM #7 Text 0 File Writer.cpp, Line 113
Writer G: Optiarc DVD RW AD-7170A running

9:45:18 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

9:45:18 PM #9 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

9:45:18 PM #10 Text 0 File Burncd.cpp, Line 3400
Turn on Disc-At-Once, using DVD media

9:45:19 PM #11 Text 0 File DlgWaitCD.cpp, Line 290
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2246655 (499:15.30, 4387MB)

9:45:19 PM #12 Text 0 File DlgWaitCD.cpp, Line 302
Write in overburning mode: NO (enabled: CD)

9:45:19 PM #13 Text 0 File DlgWaitCD.cpp, Line 2733
Recorder: Optiarc DVD RW AD-7170A, Media type: DVD+R
Disc Manufacturer ID: RICOHJPN, Media Type ID: R03, Product revision number: 4
Disc Application Code: 0, Extended Information Indicators: 7

9:45:19 PM #14 Text 0 File DlgWaitCD.cpp, Line 474
>>> Protocol of DlgWaitCD activities: <<<
=========================================

9:45:19 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2246656 (2246656) = #2246656/499:15.31
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2246656 blocks [G: Optiarc DVD RW AD-7170A]
--------------------------------------------------------------

9:45:19 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [G: Optiarc DVD RW AD-7170A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4601151488, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2246656 | lead-out | 1 | 0x41 | 0x00

9:45:19 PM #17 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

9:45:19 PM #18 Phase 24 File dlgbrnst.cpp, Line 1730
Caching of files started

9:45:19 PM #19 Text 0 File Burncd.cpp, Line 4231
Cache writing successful.

9:45:19 PM #20 Phase 25 File dlgbrnst.cpp, Line 1730
Caching of files completed

9:45:19 PM #21 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 4x (5,540 KB/s)

9:45:19 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:45:19 PM #23 Text 0 File Cdrdrv.cpp, Line 8995
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: RICOHJPN
Media type ID: R03
Product revision number: 4
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
23 54 37 13 00 44 73 00 - 84 6D 15 15 0B 0B 08 08 #T7..Ds..m......
01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

9:45:19 PM #24 Text 0 File DVDPlusRW.cpp, Line 650
Start write address at LBA 0
DVD high compatibility mode: Yes

9:54:17 PM #25 SPTI -600 File SCSIPassThrough.cpp, Line 291
G: CdRom2: SCSIStatus(x00) WinError(121) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 15 B1 40 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x0b340000: Len x10000
0x00 00 01 BA 45 8A C5 32 4C 55 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 63 8C 0F BB A1 46 6C 92 7D
0x9D D8 3C 2E 1C 8C 4E 32 D2 B5 8F 56 0E BB 92 0A

9:54:17 PM #26 CDR -600 File Writer.cpp, Line 302
Device not available
G: Optiarc DVD RW AD-7170A

9:54:17 PM #27 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

9:54:17 PM #28 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

9:54:47 PM #29 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 4x (5,540 KB/s)


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[budz]

try burning with IMGBURN instead of NERO.

[TunkaFrankie]

I have tried burning with studio 10, convertxtodvd and nero. As stated before, if I restart the computer, it burns a copy nice, but won't again, unless I restart the computer. I would hate to download several programs to try them. I used to do that and had to format my pc to get rid of spyware and adware. I was really hoping that someone who knew something about firmware (and read my error log) would give me some advise b4 I started downloading new programs...but if thats what it takes, then that is what it takes, I guess.

[TunkaFrankie]

I will wait to see if anyone can offer me advice on firmware or things of that nature first...if not, I will download IMGBURN. 'Caus if it is a firmware problem...it won't matter what I use to burn. I really haven't had any issues burning until now. Thanks though. I will keep you posted.

[redwudz]

Several possibilities:

Sense Key: 0x00 (KEY_NO_SENSE) The computer lost contact with the burner. Is that a USB external burner? If so, something interrupted the data transfer. If it's an internal drive, something else running in the background may have caused the problem.

It could also be a disc problem: Disc Manufacturer ID: RICOHJPN Media type ID: R03 You might try a different brand if this is a common problem.

It doesn't look so much a Nero problem, but ImgBurn generally does a better job just burning than Nero.

And I would edit out your Nero serial number, under 'Owner' in your posted log, or you may find someone else will use it and invalidate your license.

[TunkaFrankie]

It is a USB connected external burner. (Optiarc DVD RW AD-7170A);

I do not feel it is Nero either...although, I will try to download IMGBurner and use that. I have used 2 different types of discs (Sony and Maxell); sony was an issue, but not before. Maxell, one worked, and the next time I tried, it didn't work, until I restarted my computer. Weird.

[TunkaFrankie]

Do you think it could be the quality of the video my camcorder puts out? It is several years old, and I do have to use dvd-rw discs in my camcorder. They are kind of old...and once I get them onto my pc...i use studio 10 to create on large mpeg out of the several small ones I have. Come to think of it...I haven't had an issue burning dowloaded movies yet...just my home movies. Maybe I should get a camera with a hard drive in it, so the quality of the movie won't deteriorate as much when transferring to my pc (going from hard drive to hard drive instead of disc to hard drive); the discs i use, I always delete video off of and re-use. Do you think this could have something to do with it?

[redwudz]

I think it's mostly a USB problem. This line, 'Device not available G: Optiarc DVD RW AD-7170A' is telling you the computer lost contact with the burner. USB has that problem at times. There can be a lot of activity on the USB bus at times, and you have a limited bandwidth. If you have other USB devices of any kind, try unplugging them before burning. And antivirus programs and other software programs or the OS itself may be scanning the bus and interrupt the transfers. You can usually check in 'Task Manager' and see what else may be running.

USB works fine most times, but it was designed for communication, not large file transfers. When the internal buffer on your DVD drive runs out of data while writing, it can't wait for long before closing the connection, then you could get that type of error. There are other causes, but that would be my suspicion.

But you might try ImgBurn on the same file. ImgBurn needs either a VIDEO_TS folder or a ISO type image file. It only burns, nothing else. Try it and if it fails, check it's error log. I wouldn't be surprised if you see the same type of 'lost communication' error with a failure.

[TunkaFrankie]

Thanks. I do have one other usb connection...it is the one that my camcorder uses when I connect it to my pc. I have two 1.1 usb connection in the front, and like four other 2.0 usb connections in the back of my pc. So, my burner is constantly connected in the back, and the camcorder is as well...although I do not have the camcorder connected all the time nor when I am burning...I just hate to pull out the tower to connect it (it's in a cabinet). Should the other usb connection be an issue if there is no device connected to it?

I am currently downloading some film...when I am done. I will try to burn with IMGBURN my homevideo that is giving me all the problems. I will try to burn it twice without restarting my pc. Then I will try to burn film I am downloading. Thanks all for the info. I will post my results when I am done. BE SAFE THIS NEW YEAR!

[Krispy Kritter]

Just curious, why don't you just burn the discs using the Pioneer drive? It would totally eliminate the whole USB issue.

[redwudz]

As long as no other device is using the USB ports at the time you are burning with the external drive, there shouldn't be a problem from that. But the OS or software programs may use the USB bus also. That error Nero showed could be from a program that took over the USB bus momentarily.

Or it could be a cable problem, a problem with your external enclosures controller, or the DVD burner itself, or something entirely different. But I would suspect a software problem myself. ImgBurn may solve it. If not, look to some of your other programs that may be interfering. Nero 7 is a overly complex series of programs. If you are only burning discs, ImgBurn is a much better choice, IMO.

If you have other burning programs besides Nero, that can cause problems. I've had major problems with InCD that come with Nero. And Roxio and Nero don't always get along. Also some image drive programs like Daemon Tools or CloneDVD, if they create image drives, might cause problems.

Or it's possible the Nero error is referring to a DVD disc problem, though it doesn't seem to. It's always a good idea to try different brands of discs, just to eliminate that as a cause.

And here's a site that has a lot of USB information and troubleshooting programs if you want to do some research: http://www.usbman.com/USB_Guides.htm

[TunkaFrankie]

Thanks...I will try. I do not use my Pioneer burner because it pretty much crapped the bed a little bit ago. doesn't recognize DVD media anymore...only CD media. I am going to be getting a new internal burner and installing it myself in a short time.

[MpegEncoder]

Your problem it that huge head.

That thing will never fit on a DVD.

[classfour]

I've had trouble with external enclosures in the past - usually the interface card. I've had one that would work to an extent: Usually the extent where everything heated up. Finally tossed the interface and used the enclosure to house a DataVideo TBC (for the 12V power supply). I'd almost bet on the enclosure or the USB cable.

[TunkaFrankie]

OK...here to post some results for everyone.

MpegEncoder...I use ConvertXtoDVD, it will shrink the DVD file size for me, also Nero has the option to choose DVD5 (shrink into 4500MB, and DVD itself stores 4700MB)...so my head fit on a DVD before, and has fit again. By looking at the log alone, not sure if you could tell. So, the file size isn't the issue for now. But thanks for the advice...the more I get, the merrier! Besides, those who are having the same problem as me, and do not have a shrink program, will encounter the problem you have mentioned.

I finally did replace my internal DVD burner with a new one...I burned the DVD without any issues at maximum speed! So, most likely, there is a problem (or perhaps limit) with the USB connection itself. Funny...a week ago, when I hooked up my camcorder to my pc via USB connection, I noticed it was in and out. I picked up the camcorder while it was still connected, and it worked with no problems. The USB cord was "fussy". I had to prop up the connecting end of the USB cord so it was parallel with the camcorder entry point/port. I am thinking, the USB connection to my external burning is acting up from time to time, or is good enough to handle smaller burn jobs, but when it comes to larger jobs...internal (or non USB) is the way to burn! The USB can time out or limit its effectiveness. Thank you so much for everyone's help and info!

This forum is great!

[redwudz]

It may be the USB cable (Or interface on the external drive) is marginal and the computer port has to keep resending the data. But after a bit, the errors accumulate too much to recover, the DVD drives buffer goes empty and the connection is lost. Just guessing, though.

It does sound like you are having some sort of cable problems, though. At least with your camcorder.

[[_chef_]]

I think it's mostly a USB problem. This line, 'Device not available G: Optiarc DVD RW AD-7170A' is telling you the computer lost contact with the burner. USB has that problem at times.

Yup, there is the problem...

Try to replace the usb cable, also try updating the usb mobo/OS drivers.

[TunkaFrankie]

OK...I have burned several more DVDs to my new internal dvd rw drive (lite-on); I installed it myself, it was the first time...and was quite educational, and I am glad i did it. I have had no issues whatsoever. So, I am almost 100 percent positive the problem lays within the cable itself. At some point down the road, I will get a new cable, and start using my external burner again. At that point, I will update new results...but that may not be for quite some time.

*** [_ chef _], you had mentioned updating usb mobo/OS drivers...where would I do to do that (I have win xp), and how can I tell if I have the most up to date drivers? Where do I look in my OS? Thanks! ***

[redwudz]

USB drivers are usually part of the motherboard drivers. You could check with the motherboard manufacturer and see if they have any upgrades. USB usually works or it doesn't. The basic USB 1.1 and 2.0 haven't had any changes, AFAIK.

But using a internal DVD drive is almost always the best way to go. With some newer motherboards that have SATA ports, you could use that with a external SATA optical drive and enclosure. It should work exactly the same as a internal SATA drive. IMO, a much better option than a USB or even a FireWire external drive. You can do this with a PCI SATA controller card, or use the motherboard SATA ports and a PCI slot SATA connector adapter with a cable to plug into the MB.

[videog33k]

I've also got a problem burning. When i convert files with ConvertXToDVD, and then burn the files using the same program. I can play it in a dvd player for a while, but after a while it always stop working and skips from one scene (55min) to another (58min) and that ruins the movie. Should I try burnin with another program? or what? I don't understand why this is happening..

[redwudz]

DVD skipping is more commonly caused by a problem with the DVD media, not the burning program. I would try a different brand.

[Krispy Kritter]

You should also start a new thread and not threadjack someone elses, especially for a totally different issue.

[[_chef_]]

*** [_ chef _], you had mentioned updating usb mobo/OS drivers...where would I do to do that (I have win xp), and how can I tell if I have the most up to date drivers? Where do I look in my OS? Thanks! ***

Please read the post from redwudz.

[marcmoon]

HI after skimming thru this topic i'm still in need of help. Using Nero 7.8.5 to successfully write converted avi, mpeg, as well as back-up of dvd. Now that i am recovering from a bout with the (ms) antivirus I am unable to burn or write anything. No specific error, just burn failed. Attempted to remove all aspects of virus and spyware, even re-installed nero. Drive is Pioneer is 111-d Here is a copy of burn log
ROBINSON
1C82-0000-19E5-MAAX-4003-7163-****

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.8.5.0
Internal Version: 7, 8, 5, 0
(Nero Express)
Recorder: <PIONEER DVD-RW DVR-111D>Version: 1.23 - HA 1 TA 0 - 7.8.5.0
Adapter driver: <IDE> HA 1
Drive buffer : 2000kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <PIONEER DVD-RW DVR-111D>Version: 1.23 - HA 1 TA 0 - 7.8.5.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST340014A atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD1600JB-00GVA0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : PIONEER DVD-RW DVR-111D atapi Port 1 ID 0 DMA: On
CdRomPeripheral : BENQ DVD-ROM 16X atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-111D E: CDRom0
BENQ DVD-ROM 16X F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 40894464 (0) Byte
BUFE : 0
Physical memory : 255MB (261132kB)
Free physical memory: 60MB (61892kB)
Memory in use : 76 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

8.9.2008
UDF/ISO compilation
7:34:03 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

7:34:03 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation started

7:34:03 PM #3 Phase 114 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation completed (no file modified)

7:34:03 PM #4 Text 0 File Isodoc.cpp, Line 6608
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

7:34:03 PM #5 Phase 111 File dlgbrnst.cpp, Line 1762
DVD-Video files sorted

7:34:03 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

7:34:03 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

7:34:03 PM #8 Text 0 File Burncd.cpp, Line 3499
Turn on Disc-At-Once, using DVD media

7:34:47 PM #9 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2202063 (489:20.63, 4300MB)

7:34:47 PM #10 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

7:34:47 PM #11 Text 0 File DlgWaitCD.cpp, Line 2949
Recorder: PIONEER DVD-RW DVR-111D, Media type: DVD-R
Disc Manufacturer: MCC 03 - RG20
Disc Application Code: 64, Disc Physical Code: 193

7:34:47 PM #12 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD R DL.)

7:34:47 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2202064 (2202064) = #2202064/489:20.64
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202064 blocks [E: PIONEER DVD-RW DVR-111D]
--------------------------------------------------------------

7:34:47 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [E: PIONEER DVD-RW DVR-111D] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4509827072, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2202064 | 0 | 0x00
2202064 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

7:34:47 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

7:34:47 PM #16 Text 0 File Burncd.cpp, Line 4278
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

7:34:47 PM #17 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

7:34:47 PM #18 Text 0 File Burncd.cpp, Line 4397
Cache writing successful.

7:34:47 PM #19 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

7:34:47 PM #20 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 6x (8,310 KB/s)

7:34:47 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

7:34:48 PM #22 Text 0 File DVDR.cpp, Line 3192
Recording mode: Sequential Recording Mode

7:34:48 PM #23 Text 0 File DVDR.cpp, Line 3348
Start write address at LBA 0
DVD high compatibility mode: Yes

7:34:48 PM #24 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
Buffer x060ef840: Len x648

7:34:48 PM #25 Text 0 File Cdrdrv.cpp, Line 9859
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

7:34:48 PM #26 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 40868800

7:34:49 PM #27 Text 0 File Cdrdrv.cpp, Line 1338
19:34:49.281 - E: PIONEER DVD-RW DVR-111D : Queue again later

7:35:23 PM #28 SPTI -1135 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 03 00 00 00 20 00 00 00
Sense Area: 0x71 00 03 FF FF 03 E0 0E 00 00 00 00 0C
Buffer x094f0640: Len x10000
0x00 00 01 BA 44 00 04 36 DD 09 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 06 E0 80 0F 80 04 20 04 00
0x80 07 40 80 08 20 80 08 00 80 09 20 05 04 60 04

7:35:23 PM #29 CDR -1135 File Writer.cpp, Line 303
Write error
E: PIONEER DVD-RW DVR-111D

7:35:24 PM #30 Text 0 File DVDR.cpp, Line 3750
EndDAO: Last written address was 767 (2FFh)

7:35:24 PM #31 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 6x (8,310 KB/s)

7:35:25 PM #32 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

7:35:29 PM #33 Text 0 File Cdrdrv.cpp, Line 11214
DriveLocker: UnLockVolume completed

7:35:29 PM #34 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[redwudz]

There are actually two specific errors:

7:34:48 PM #24 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24

7:35:23 PM #28 SPTI -1135 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C

The first is likely a communication problem and the second seems to refer to your DVD media, though there are other causes possible. You could try burning the file with ImgBurn to determine is Nero is the problem. I would also try a different brand of media.

If you made no hardware changes, and a loose cable, bad power supply or failing burner isn't likely, it's probably something in the software.

When you removed/reinstalled Nero, did you use the Nero Clean Tool? If not, some of the previous version may still be there.

I would use Nero Clean and reinstall the software: http://www.nero.com/eng/downloads-cleantools.html
Try a different brand of DVD Media.
Try using ImgBurn to burn the VIDEO_TS folder that Nero made.

[marcmoon]

Thanx. I will use clean tool. Is that before or after reinstall? Also here is another burn log. ?Unlike the previous this is a file backed-up thru fab and successfully burned in nero b-fore the virus attack.
ROBINSON
ROBINSON
1C82-0000-19E5-MAAX-4003-5570-****

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.8.5.0
Internal Version: 7, 8, 5, 0
(Nero Express)
Recorder: <PIONEER DVD-RW DVR-111D>Version: 1.23 - HA 1 TA 0 - 7.8.5.0
Adapter driver: <IDE> HA 1
Drive buffer : 2000kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <PIONEER DVD-RW DVR-111D>Version: 1.23 - HA 1 TA 0 - 7.8.5.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST340014A atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD1600JB-00GVA0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : PIONEER DVD-RW DVR-111D atapi Port 1 ID 0 DMA: On
CdRomPeripheral : BENQ DVD-ROM 16X atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-111D E: CDRom0
BENQ DVD-ROM 16X F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 40894464 (0) Byte
BUFE : 0
Physical memory : 255MB (261132kB)
Free physical memory: 88MB (90340kB)
Memory in use : 65 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

11.9.2008
UDF/ISO compilation
2:39:47 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

2:39:48 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation started

2:39:49 PM #3 Phase 114 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation completed (no file modified)

2:39:49 PM #4 Text 0 File Isodoc.cpp, Line 6608
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

2:39:49 PM #5 Phase 111 File dlgbrnst.cpp, Line 1762
DVD-Video files sorted

2:39:49 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

2:39:49 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

2:39:49 PM #8 Text 0 File Burncd.cpp, Line 3499
Turn on Disc-At-Once, using DVD media

2:40:45 PM #9 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2202303 (489:24.03, 4301MB)

2:40:45 PM #10 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

2:40:45 PM #11 Text 0 File DlgWaitCD.cpp, Line 2949
Recorder: PIONEER DVD-RW DVR-111D, Media type: DVD-R
Disc Manufacturer: MCC 03 - RG20
Disc Application Code: 64, Disc Physical Code: 193

2:40:45 PM #12 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD R DL.)

2:40:45 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2202304 (2202304) = #2202304/489:24.4
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202304 blocks [E: PIONEER DVD-RW DVR-111D]
--------------------------------------------------------------

2:40:45 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [E: PIONEER DVD-RW DVR-111D] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4510318592, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2202304 | 0 | 0x00
2202304 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

2:40:45 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

2:40:45 PM #16 Text 0 File Burncd.cpp, Line 4278
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

2:40:45 PM #17 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

2:40:45 PM #18 Text 0 File Burncd.cpp, Line 4397
Cache writing successful.

2:40:45 PM #19 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

2:40:45 PM #20 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 6x (8,310 KB/s)

2:40:45 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

2:40:45 PM #22 Text 0 File DVDR.cpp, Line 3192
Recording mode: Sequential Recording Mode

2:40:45 PM #23 Text 0 File DVDR.cpp, Line 3348
Start write address at LBA 0
DVD high compatibility mode: Yes

2:40:46 PM #24 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
Buffer x06283e00: Len x648

2:40:46 PM #25 Text 0 File Cdrdrv.cpp, Line 9859
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

2:40:46 PM #26 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 40868800

2:40:46 PM #27 Text 0 File Cdrdrv.cpp, Line 1338
14:40:46.890 - E: PIONEER DVD-RW DVR-111D : Queue again later

2:41:31 PM #28 SPTI -1135 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 03 00 00 00 20 00 00 00
Sense Area: 0x71 00 03 FF FF 03 E0 0E 00 00 00 00 0C
Buffer x09300640: Len x10000
0x00 00 01 BA 44 00 27 8E 35 07 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 40 B2 96 2B 70 7D C1 08 01
0xEC 9A 17 47 50 36 DE 8A 54 46 A6 14 64 6E A8 59

2:41:31 PM #29 CDR -1135 File Writer.cpp, Line 303
Write error
E: PIONEER DVD-RW DVR-111D

2:41:31 PM #30 Text 0 File DVDR.cpp, Line 3750
EndDAO: Last written address was 767 (2FFh)

2:41:32 PM #31 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 6x (8,310 KB/s)

2:41:32 PM #32 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

2:41:34 PM #33 Text 0 File Cdrdrv.cpp, Line 11214
DriveLocker: UnLockVolume completed

2:41:34 PM #34 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[marcmoon]

turns out the problem was the dvd media. the whole 50 pack was bad