I bought this for the main reason to play back avi files. The first AVI file I burned I get this error message,

"Resolution Error" This player does not support this video format. Please push 'Top Menu'

Now, I have checked different sites and their customer reviews say that it plays all their avis perfectly. So am I doing something wrong or is the file I burned a newer AVI file type than the machine? Please help or I will be forced to return this.