XP keeps losing DVD Burner!

[Brainiac]

Hi all

I have recently buillt an editing computer that includes the following components:

Windows XP SP 2
Asus P5B Plus Motherboard
2x HD DVD Burners (originally 2x Pioner burners)

The problem is that Windows keeps losing the 2nd DVD drive. I can get it to show up if I scan for hardware changes, but that gets tiring after awhile. I have tried all kinds of registry fixes, but when I reboot, and sometimes if the computer is on for awhile, XP loses the drive. BIOS always sees the drive.

Any ideas?

Brainiac

[TaoTeWingChun]

How are they jumpered?
How are they configured - Primary/Secondary, Master/Slave?
How old are these drives if they are only 2x burners?

There's a lot to interpret with your statements, please clarify for us so we can get you closer to a resolution.

Cheers!

TTWC

[Brainiac]

They are jumpered and configured as master and slave. There is only one ide connector on the mainboard.

I have 2 DVD drives, not 2x burn speed. They burn at top speeds of 20x.

Brainiac

[budz]

make sure you're using a 80 wire ide cable with your HD PIONEER dvd burners. PIONEER recommends using a 80 wire ide cable or the drives will not work correctly.

[redwudz]

I would try changing the IDE cable if you haven't yet. That would rule out one possibility. And definitely check to make sure all your cables are fully connected. Also try switching the drives position, Master and Slave. I doubt that would solve anything, but the more possible causes you eliminate, the closer you might get to the real cause.

It could be software, but unless you have something really messing up your system, it seems a little unlikely. What burning programs do you have? Any possibility of conflicts?

Last and worst would be a motherboard problem or also possible, a bad drive itself.

That just sounds more of a hardware issue than software.

[fritzi93]

Really, sounds like a bad IDE cable to me as well.

If the above suggestions don't work, you could try re-installing your burning program, being certain NOT to install any packet-burning crap like InCD, etc. But first clean the registry as follows:

Start -> Run -> type in "regedit" without the quotes.
Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}. Click on it.

In the right-hand pane, right-click on upper filters and select "delete". Same for lower filters. Reboot, re-install your burning program(s).

If you like, you could view the filter drivers first with this:

http://www.bustrace.com/products/devfilter.htm

Just a possibility you could check on...