Illegal Disc Error

[ScottM808]

I just purchased a Liteon LH-20A1S DVD Writer for my Vista machine and when I try to burn with Nero v7.9.6.0 I get an illegal disc error everytime.

Here is the log file:
Hewlett-Packard Company

Windows XP 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.9.6.0
Internal Version: 7, 9, 6, 0

Recorder: <LITE-ON DVDRW LH-20A1S> Version: 9L07 - HA 1 TA 3 - 7.9.6.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <SATA-DVD DROM6316 >Version: HP02 - HA 1 TA 1 - 7.9.6.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : Hitachi HDT725040VLA360 iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : LITE-ON DVDRW LH-20A1S iaStor Port 0 ID 1 DMA: Off
CdRomPeripheral : SATA-DVD DROM6316 iaStor Port 0 ID 2 DMA: Off

=== CDRom-Device-Map ===
LITE-ON DVDRW LH-20A1S E: CdRom3
SATA-DVD DROM6316 F: CdRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2045MB (2094976kB)
Free physical memory: 859MB (880528kB)
Memory in use : 57 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.6.2007
Burn DVD Image
11:46:16 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:46:16 PM #2 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

11:46:17 PM #3 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2289345 (508:44.45, 4471MB)

11:46:17 PM #4 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

11:46:17 PM #5 Text 0 File DlgWaitCD.cpp, Line 2964
Recorder: LITE-ON DVDRW LH-20A1S, Media type: DVD-R
Disc Manufacturer: RITEKF - 1
Disc Application Code: 64, Disc Physical Code: 193

11:46:17 PM #6 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:46:17 PM #7 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 2289346 (2289346) = #2289346/508:44.46
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2289346 blocks [E: LITE-ON DVDRW LH-20A1S]
--------------------------------------------------------------

11:46:17 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [E: LITE-ON DVDRW LH-20A1S] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4688580608, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2289346 | 2289346 | 0x00
2289346 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

11:46:17 PM #9 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

11:46:17 PM #10 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

11:46:17 PM #11 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

11:46:17 PM #12 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

11:46:17 PM #13 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

11:46:17 PM #14 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 16x (22,160 KB/s)

11:46:17 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

11:46:17 PM #16 Text 0 File DVDR.cpp, Line 3225
Recording mode: Sequential Recording Mode

11:46:17 PM #17 Text 0 File DVDR.cpp, Line 3381
Start write address at LBA 0
DVD high compatibility mode: Yes

11:46:17 PM #18 Text 0 File Cdrdrv.cpp, Line 9872
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

11:46:17 PM #19 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

11:46:46 PM #20 Text 0 File Cdrdrv.cpp, Line 1352
23:46:46.478 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:46:47 PM #21 Text 0 File Cdrdrv.cpp, Line 1352
23:46:47.849 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:46:49 PM #22 Text 0 File Cdrdrv.cpp, Line 1352
23:46:49.128 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:46:50 PM #23 Text 0 File Cdrdrv.cpp, Line 1352
23:46:50.407 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:46:51 PM #24 Text 0 File Cdrdrv.cpp, Line 1352
23:46:51.686 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:46:52 PM #25 Text 0 File Cdrdrv.cpp, Line 1352
23:46:52.965 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:46:54 PM #26 Text 0 File Cdrdrv.cpp, Line 1352
23:46:54.244 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:46:55 PM #27 Text 0 File Cdrdrv.cpp, Line 1352
23:46:55.523 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:46:56 PM #28 Text 0 File Cdrdrv.cpp, Line 1352
23:46:56.802 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:46:58 PM #29 Text 0 File Cdrdrv.cpp, Line 1352
23:46:58.081 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:46:59 PM #30 Text 0 File Cdrdrv.cpp, Line 1352
23:46:59.200 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:47:00 PM #31 Text 0 File Cdrdrv.cpp, Line 1352
23:47:00.479 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:47:01 PM #32 Text 0 File Cdrdrv.cpp, Line 1352
23:47:01.757 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:47:03 PM #33 Text 0 File Cdrdrv.cpp, Line 1352
23:47:03.036 - E: LITE-ON DVDRW LH-20A1S : Queue again later

11:49:06 PM #34 SPTI -1046 File SCSIPassThrough.cpp, Line 179
CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1046)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x05
CDB Data: 0x2A 00 00 00 01 C0 00 00 20 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05
Buffer x191803c0: Len x10000
0x00 00 01 BA 44 00 0D 9C 4C 69 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 E5 94 7D 0C F5 88 34 F1 AD
0xBB 9F 72 26 D8 B2 58 96 29 47 44 AA A1 AB 6A A9

11:49:06 PM #35 CDR -1046 File Writer.cpp, Line 303
Illegal disc
E: LITE-ON DVDRW LH-20A1S

11:49:06 PM #36 Text 0 File DVDR.cpp, Line 3783
EndDAO: Last written address was 447 (1BFh)

11:49:06 PM #37 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 16x (22,160 KB/s)

11:49:06 PM #38 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:49:10 PM #39 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

11:49:10 PM #40 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

Any help would be greatly appreciated!

[Bjs]

Media brand , change to verbatim or ty's

[ScottM808]

I have tried Memorex and TDK brands with the same results.

[redwudz]

Here's the first problem I noticed:

CdRomPeripheral : LITE-ON DVDRW LH-20A1S iaStor Port 0 ID 1 DMA: Off
CdRomPeripheral : SATA-DVD DROM6316 iaStor Port 0 ID 2 DMA: Off

Both your drives seem to be in PIO mode.

Which may be causing this error:

CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1046)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

For PIO mode problems:

To check DMA/PIO mode within Windows:

Control Panel>System>Hardware>Device Manager>IDE ATA/ATAPI controllers.

From there, right click on one of the channels and choose 'Properties>Advanced Settings'. All drives should be DMA mode. The 'Current Transfer Mode' for Hard drives is usually DMA 4-6 and DVD burners DMA 2-4, DVD ROMs usually DMA 2. If you see any in PIO mode, that can slow things down.

Changing them back may be easy or complicated. First see if you can change them in that window. If not, I usually uninstall the channel the drive is on and let the OS reinstall it. This will usually take a reboot. This will not damage any files on the computer.

I'd see if you can correct that and the error and the problem might go away.

And welcome to our forums.

[ScottM808]

Thanks for the reply. Both of my drives are SATA running under Windows Vista. In bios it says that both drives are running in DMA mode.

[redwudz]

Sorry, I missed the SATA part completely. And I even copied the 'SATA' part of the name.

With some research with the error part of the file:

CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1046)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

The Nero error seems to be: -1046=Illegal disc

But it can also relate to the SATA communication link to the burner. I found a similar error here:

Specified host adapter invalid: http://forum.digital-digest.com/showthread.php?s=&threadid=45942

The suggested solution was:

Update your Nero to the latest version.
Update the installed firmware.

All of which may not be any help at all. It could still relate to a disc problem, a communication problem or a burner problem. The disc part of it would be that the burner is using the wrong 'write' strategy for the media you are using. A firmware upgrade or different media may help with that. It sounds like you may have the most recent version of Nero. If so, I would try a different burning program, maybe ImgBurn, to see if you get an improvement. SATA optical drives are fairly new, so at least I have no experience with them.

[nic2k4]

When SATA optical drives first came out, they had compatibility issues with non-Intel controller chipsets. I haven't kept informed on the subject. When I'm building a new PC, I can't see paying a premium for a SATA burner when SATA HDDs are cheaper than PATA...

You didn't specify your M/B, but I'm gonna suppose you have two sets of SATA connectors, one goes to the board's chipset controller, the other to an "external" controller (Promise, Silicon Image...). Connect your drive to the one that goes to the board's controller.

[ScottM808]

I'm not sure what type of motherboard it is. It is a HP Pavilion with 6 SATA connectors on the M/B.

I also checked the manufaturer of both the Memorex and TDK media that I have and they both come up with RitekF1. Is there a way to tell the manufacturer before buying?

[buttzilla]

I have tried Memorex and TDK brands with the same results.

They are junk brands also.

[ScottM808]

I just went out and got some Sony DVD-R 16x and tried them and got the same error. Any other suggestions?

Here is that log:
Hewlett-Packard Company

Windows XP 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.9.6.0
Internal Version: 7, 9, 6, 0

Recorder: <LITE-ON DVDRW LH-20A1S> Version: 9L07 - HA 1 TA 0 - 7.9.6.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <SATA-DVD DROM6316 >Version: HP02 - HA 1 TA 1 - 7.9.6.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : Hitachi HDT725040VLA360 iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : LITE-ON DVDRW LH-20A1S iaStor Port 0 ID 1 DMA: Off
CdRomPeripheral : SATA-DVD DROM6316 iaStor Port 0 ID 2 DMA: Off
CdRomPeripheral : HL-DT-ST DVDRRW GSA-H30L iaStor Port 0 ID 3 DMA: Off

=== CDRom-Device-Map ===
LITE-ON DVDRW LH-20A1S E: CdRom0
SATA-DVD DROM6316 F: CdRom1
HL-DT-ST DVDRRW GSA-H30L K: CdRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2045MB (2094976kB)
Free physical memory: 950MB (972976kB)
Memory in use : 53 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

1.7.2007
Burn DVD Image
8:35:45 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

8:35:46 PM #2 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

8:35:46 PM #3 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2286371 (508:04.71, 4465MB)

8:35:46 PM #4 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

8:35:46 PM #5 Text 0 File DlgWaitCD.cpp, Line 2964
Recorder: LITE-ON DVDRW LH-20A1S, Media type: DVD-R
Disc Manufacturer: SONY16 - D1
Disc Application Code: 64, Disc Physical Code: 193

8:35:46 PM #6 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

8:35:46 PM #7 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 2286372 (2286372) = #2286372/508:4.72
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286372 blocks [E: LITE-ON DVDRW LH-20A1S]
--------------------------------------------------------------

8:35:46 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [E: LITE-ON DVDRW LH-20A1S] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682489856, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2286372 | 2286372 | 0x00
2286372 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

8:35:46 PM #9 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

8:35:46 PM #10 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

8:35:46 PM #11 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

8:35:46 PM #12 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

8:35:46 PM #13 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

8:35:46 PM #14 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 20x (27,700 KB/s)

8:35:46 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

8:35:46 PM #16 Text 0 File DVDR.cpp, Line 3225
Recording mode: Sequential Recording Mode

8:35:46 PM #17 Text 0 File DVDR.cpp, Line 3381
Start write address at LBA 0
DVD high compatibility mode: Yes

8:35:46 PM #18 Text 0 File Cdrdrv.cpp, Line 9872
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

8:35:46 PM #19 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

8:36:19 PM #20 Text 0 File Cdrdrv.cpp, Line 1352
20:36:19.482 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:20 PM #21 Text 0 File Cdrdrv.cpp, Line 1352
20:36:20.980 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:22 PM #22 Text 0 File Cdrdrv.cpp, Line 1352
20:36:22.115 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:23 PM #23 Text 0 File Cdrdrv.cpp, Line 1352
20:36:23.394 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:24 PM #24 Text 0 File Cdrdrv.cpp, Line 1352
20:36:24.673 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:25 PM #25 Text 0 File Cdrdrv.cpp, Line 1352
20:36:25.952 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:27 PM #26 Text 0 File Cdrdrv.cpp, Line 1352
20:36:27.231 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:28 PM #27 Text 0 File Cdrdrv.cpp, Line 1352
20:36:28.510 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:29 PM #28 Text 0 File Cdrdrv.cpp, Line 1352
20:36:29.789 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:31 PM #29 Text 0 File Cdrdrv.cpp, Line 1352
20:36:31.068 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:32 PM #30 Text 0 File Cdrdrv.cpp, Line 1352
20:36:32.187 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:36:33 PM #31 Text 0 File Cdrdrv.cpp, Line 1352
20:36:33.466 - E: LITE-ON DVDRW LH-20A1S : Queue again later

8:38:30 PM #32 SPTI -1046 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x05
CDB Data: 0x2A 00 00 00 01 A0 00 00 20 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05
Buffer x19170380: Len x10000
0x00 00 01 BA 44 00 05 F2 4C 95 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 E3 F2 34 04 A3 92 B2 F3 8E
0xF6 73 A5 22 BB DF CD E4 17 90 5E EF 62 07 94 F2

8:38:30 PM #33 CDR -1046 File Writer.cpp, Line 303
Illegal disc
E: LITE-ON DVDRW LH-20A1S

8:38:37 PM #34 Text 0 File DVDR.cpp, Line 3783
EndDAO: Last written address was 415 (19Fh)

8:38:37 PM #35 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 20x (27,700 KB/s)

8:38:37 PM #36 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

8:38:41 PM #37 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

8:38:42 PM #38 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

[budz]

Some SATA DVD burners don't work well with the mobo SATA controllers especially when using a non intel controller chipset mobo. My suggestion to you is to burn with IMGBURN. You can also use the SMART BURN software that's specifically for LITEON dvd burners.

If you still get the same errors using IMGBURN then your drive can be defective or the drive isn't compatible with the SATA controller chipset on your mobo. Someone else had a similar problem and they solved it by using a new SATA cable and connecting it to another SATA port on the mobo. Good luck and report back.

Here's the link to download SMART BURN from codeguys website. You may also post your problem at the LITEON FORUM at Cdfreaks.com.

http://codeguys.rpc1.org/utilities.html

I've got 2 SATA dvd burners. I have my LGH62L on Core2duo computer that has a intel controller chipset on the mobo. Then I have my PIONEER 212 on a PCI SATA controller card in my AMD socket 462 computer. Both drives burn with no problems.

[ScottM808]

I have used the Smart Burn utility and it seems to recognize all of the media that I have tried but I still am unable to burn anything. I have tried different programs to try to burn with but they all fail. The only media I have had success with is some old Sony DVD+R 8x that I had lying around. I have tried different SATA ports on my motherboard and no luck.

I have posted also CDFreaks.com per your suggestion. Thanks.

[budz]

I have used the Smart Burn utility and it seems to recognize all of the media that I have tried but I still am unable to burn anything. I have tried different programs to try to burn with but they all fail. The only media I have had success with is some old Sony DVD+R 8x that I had lying around. I have tried different SATA ports on my motherboard and no luck.

I have posted also CDFreaks.com per your suggestion. Thanks.

Buy a new SATA cable. What's the model number of your HP computer? That way we can find out what motherboard you have. If after everything else you have tried and you still have failed burns then return the drive.

[ScottM808]

I have swapped the SATA cable and the drive already. The model is an HP Pavilion d4890y.

[ScottM808]

These are the specs I found on my motherboard:

Part / Feature Specification / Support
Motherboard description Motherboard manufacturer's name: Asus P5BW-LA
HP/Compaq name: Basswood3G-UL8E

CPU/Processor Socket: 775
Supports the following processors:
Intel Core 2 Quad (Kentsfield core) Q6xx0 with Quad Core technology
Core 2 Duo E6x00 with Dual Core technology (Conroe core)
Core 2 Duo E4x00 with Dual Core technology (Conroe core)

Front-side bus (FSB) (Processor Dependent) 1066/800 MHz

Chipset Intel P965

BIOS features System BIOS core brand: Award
Keyboard combination to used to enter BIOS: F10

Form factor Micro-ATX: 9.6 in X 9.6 in

Memory Dual channel memory architecture
Four 240-pin DDR2 DIMM sockets
Supported DIMM types:
PC2-4200 (533 MHz)
PC2-5300 (667 MHz)
PC2-6400 (800 MHz)
Non-ECC memory only, unbuffered
Supports 2 GB DDR2 DIMMs
Supports 8 GB on 64 bit PCs
Supports 4 GB* on 32 bit PCs
NOTE: *Actual available memory may be less

Expansion slots Two PCI
One PCI Express x16 graphics (for a graphics card)
One PCI Express x1 (for cards such as network, sound, tv-tuner)

Video graphics No integrated graphics
Supports PCI Express x16 graphics cards

Serial ATA Six SATA connectors:



Supports 1 SATA-150 or SATA-300 disk drive on each SATA connector
Speed up to 1.5Gb/sec or 3.0Gb/sec, complying with SATA 1.0 and SATA 2.0 specifications



NOTE: The faster rate of 3.0Gb/sec requires that both the hard drive and the motherboard support it. If one or the other does not support 3.0 Gb/sec, the PC negotiates down to the slower 1.5 Gb/sec.

RAID Onboard RAID controller ICH8:
Intel Matrix Storage Technology
All basswood3G models ship RAID-ready
Set up RAID using the included Windows applet.
RAID modes supported*:
RAID 0
RAID 1



NOTE: RAID 5 requires three HDDs and RAID 10 requires four HDDs. While this motherboard can support RAID 5 and 10, only RAID 0 and RAID 1 modes are supported by HP.

Onboard audio 8-channel high-definition audio
Audio CODEC: Realtek ALC888S
Onboard LAN Intel 82566DC 10/100/1000Mbps



NOTE: Gigabit Ethernet is backwards compatible with 10/100 Mb/s network hardware.

Onboard USB USB 2.0
Ten ports total
Four connectors on back panel
Three headers on motherboard support 6 additional ports/devices



NOTE: Some USB ports may not be available externally for customer use. For more information, see model specifications.

Onboard 1394 Type: IEEE 1394a 400Mb/s
Agere LFW3227 controller chip
Two ports total
One port on back panel
One header on motherboard supporting 1 additional port/device

Back panel I/0 One PS/2 mouse port (green)
One PS/2 keyboard port (purple)
One SPDIF coaxial in port
One SPDIF coaxial out port
Four USB 2.0
One IEEE 1394a
One RJ-45 networking port
Six audio ports support 8-channel audio:
Line-in (light blue)
Microphone-in (pink)
Line-out (lime)
Center/subwoofer (yellow orange)
Side speaker out (gray)
Rear speaker out (black)

Internal connectors One 24-pin ATX power connector
One 4-pin ATX power connector
Six SATA connectors
One floppy drive connector
One Intel high-definition Audio/Modem Link (not used)
One SPDIF digital audio output header
One 4-pin 12v CPU fan connector
One 3-pin 12v PC fan connector
One 9-pin header for power button, reset button, power LED, and HDD LED
One line input connector (white, Vista capable, requires matching front audio jack module)
One 9-pin audio header for headphone-out and microphone-in (yellow, Vista capable, requires matching front audio jack module)
Three USB headers supporting 6 USB ports or devices NOTE: Some USB ports may not be available externally for customer use. For more information, see model specifications.
One IEEE 1394a connector
One jumper for resetting BIOS settings
One jumper to disable BIOS password checking
One additional header labeled "SPI_HEADER". Do not change

[budz]

Thanks for posting the HP specs. DISABLE RAID in your mobo BIOS. This is a common problem when SATA dvd burners are installed. Just go into your BIOS and disable it.

[[_chef_]]

This, and don't burn at 20x with this cheapish media.

[ScottM808]

When I go into BIOS to disable RAID I have three options, [IDE - RAID - AHCI]. When I try to change to IDE I am unable to boot my computer. It just keeps restarting. I am able to select AHCI but I get the same error when tryin to burn with Nero. Any suggestions? Thanks for all the help so far.

[budz]

When I go into BIOS to disable RAID I have three options, [IDE - RAID - AHCI]. When I try to change to IDE I am unable to boot my computer. It just keeps restarting. I am able to select AHCI but I get the same error when tryin to burn with Nero. Any suggestions? Thanks for all the help so far.

Your welx for the help! Just disable the RAID in your BIOS, there's nothing else to change. There should be a setting where you can disable/turn off the RAID. Can you find out from HP the manufacturer of your motherboard? It would be helpful to know if it's manufactured by ASUS, ABIT, FOXCONN, GIGABYTE, etc. Unfortunately your SATA controller chipset may be the problem but to rule that out you could buy a SATA PCI CARD. Then attach your SATA dvd burner to that SATA PCI card.

This is one of the reasons why I hate prebuilt computers. Some manufacturers like DELL & HP will only allow you to adjust the BIOS to a certain extent or none at all.

[dcsos]

budz said:

Can you find out from HP the manufacturer of your motherboard? It would be helpful to know if it's manufactured by ASUS, ABIT, FOXCONN, GIGABYTE, etc

But Scot808 had written already:

Motherboard description Motherboard manufacturer's name: Asus P5BW-LA
HP/Compaq name: Basswood3G-UL8E
CPU/Processor Socket: 775

[budz]

budz said:

Can you find out from HP the manufacturer of your motherboard? It would be helpful to know if it's manufactured by ASUS, ABIT, FOXCONN, GIGABYTE, etc

But Scot808 had written already:

Motherboard description Motherboard manufacturer's name: Asus P5BW-LA
HP/Compaq name: Basswood3G-UL8E
CPU/Processor Socket: 775

I must be blind!
As I suspected it's a mobo that is modified by ASUS for HP.

Scot808:Your HP pc comes RAID READY. IMHO the best way to test if your drive is defective is to buy a SATA PCI CONTROLLER card. Hopefully you have a PCI SLOT available to install the SATA PCI CONTROLLER card. Here's a SATA PCI CONTROLLER card if you got a COMPUSA in your town.

http://www.compusa.com/products/product_info.asp?pfp=BROWSE&N=200087+4294965313&Ne=300...l_ATA_PCI_Card

I have that same SATA PCI CONTROLLER card which has my PIONEER 212 & SAMSUNG 183L SATA dvd burners connected to it. No probs in burning.

[redwudz]

I'd go with a PCI SATA controller also. Just simplifies things. You likely won't find much info on that motherboard as it is custom built for HP. You may find something in the Asus consumer line that compares closely if you want to do some digging.. This is one discussion of that HP motherboard that may give you some insight: http://www.howtofixcomputers.com/bb/ftopic212450.html

[ScottM808]

Budz, I purchased the SATA PCI Controller that you recommended and tried it out burning a SONY DVD-R at 12x and it failed again. This time it said that the burn was aborted. Any other suggestions? Thanks again.

Here is a copy of the lateset log:
Windows XP 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.9.6.0
Internal Version: 7, 9, 6, 0

Recorder: <LITE-ON DVDRW LH-20A1S> Version: 9L07 - HA 1 TA 3 - 7.9.6.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <SATA-DVD DROM6316 >Version: HP02 - HA 1 TA 0 - 7.9.6.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : Hitachi HDT725040VLA360 iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : SATA-DVD DROM6316 iaStor Port 0 ID 1 DMA: Off
CdRomPeripheral : HL-DT-STDVDRRW GSA-H30L S856 SI3112 Port 2 ID 0 DMA: Off
CdRomPeripheral : LITE-ON DVDRW LH-20A1S 9L07 SI3112 Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
SATA-DVD DROM6316 E: CdRom0
HL-DT-ST DVDRRW GSA-H30L F: CdRom2
LITE-ON DVDRW LH-20A1S K: CdRom3
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2045MB (2094976kB)
Free physical memory: 966MB (989416kB)
Memory in use : 52 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

5.7.2007
Burn DVD Image
8:16:46 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

8:16:46 PM #2 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

8:16:47 PM #3 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2286371 (508:04.71, 4465MB)

8:16:47 PM #4 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

8:16:47 PM #5 Text 0 File DlgWaitCD.cpp, Line 2964
Recorder: LITE-ON DVDRW LH-20A1S, Media type: DVD-R
Disc Manufacturer: SONY16 - D1
Disc Application Code: 64, Disc Physical Code: 193

8:16:47 PM #6 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

8:16:47 PM #7 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 2286372 (2286372) = #2286372/508:4.72
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286372 blocks [K: LITE-ON DVDRW LH-20A1S]
--------------------------------------------------------------

8:16:47 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [K: LITE-ON DVDRW LH-20A1S] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682489856, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2286372 | 2286372 | 0x00
2286372 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

8:16:47 PM #9 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

8:16:47 PM #10 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

8:16:47 PM #11 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

8:16:47 PM #12 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

8:16:47 PM #13 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

8:16:47 PM #14 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 16x (22,160 KB/s)

8:16:47 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

8:16:47 PM #16 Text 0 File DVDR.cpp, Line 3225
Recording mode: Sequential Recording Mode

8:16:47 PM #17 Text 0 File DVDR.cpp, Line 3381
Start write address at LBA 0
DVD high compatibility mode: Yes

8:16:47 PM #18 Text 0 File Cdrdrv.cpp, Line 9872
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

8:16:47 PM #19 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

8:17:21 PM #20 SPTI -500 File SCSIPassThrough.cpp, Line 179
CdRom3: SCSIStatus(x00) WinError(31) NeroError(-500)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x06c38540: Len xc

8:17:22 PM #21 Text 0 File Cdrdrv.cpp, Line 1352
20:17:22.165 - K: LITE-ON DVDRW LH-20A1S : Queue again later

8:17:23 PM #22 SPTI -500 File SCSIPassThrough.cpp, Line 179
CdRom3: SCSIStatus(x00) WinError(31) NeroError(-500)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x190b0080: Len x10000
0x01 00 02 00 BF 00 00 00 73 38 F0 01 20 00 00 00
0x00 00 00 00 00 00 00 00 08 53 48 4F 4F 54 45 52
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

8:17:23 PM #23 Text 0 File Cdrdrv.cpp, Line 1352
20:17:23.443 - K: LITE-ON DVDRW LH-20A1S : Queue again later

8:17:24 PM #24 SPTI -500 File SCSIPassThrough.cpp, Line 179
CdRom3: SCSIStatus(x00) WinError(31) NeroError(-500)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x06d1cf40: Len x10000
0x01 00 02 00 BF 00 00 00 73 38 F0 01 20 00 00 00
0x00 00 00 00 00 00 00 00 08 53 48 4F 4F 54 45 52
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

8:17:24 PM #25 Text 0 File MMC.cpp, Line 20100
Writer-Buffer for K: LITE-ON DVDRW LH-20A1S reduced to 32768Bytes

8:17:24 PM #26 Text 0 File Cdrdrv.cpp, Line 1352
20:17:24.722 - K: LITE-ON DVDRW LH-20A1S : Queue again later

8:17:25 PM #27 SPTI -500 File SCSIPassThrough.cpp, Line 179
CdRom3: SCSIStatus(x00) WinError(31) NeroError(-500)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 20 00 00 10 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x06d2d200: Len x8000
0x01 00 02 00 BF 00 00 00 73 38 F0 01 20 00 00 00
0x00 00 00 00 00 00 00 00 08 53 48 4F 4F 54 45 52
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

8:17:25 PM #28 CDR -500 File Writer.cpp, Line 303
SCSI command aborted
K: LITE-ON DVDRW LH-20A1S

8:19:44 PM #29 Text 0 File DVDR.cpp, Line 3783
EndDAO: Last written address was 31 (1Fh)

8:19:45 PM #30 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 16x (22,160 KB/s)

8:19:45 PM #31 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

8:19:49 PM #32 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

8:19:49 PM #33 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

[budz]

From reading that log DMA is not enabled. Which SATA port is your drive on? I was researching your mobo the other night and I did see you have 6 SATA connections. Also I did read how there are problems with your mobo with regard to disabling RAID.

Have you tried contacting HP about disabling RAID? I seriously think your issue is the controller chipset on your mobo. RAID has to be disabled in order for the SATA dvd burner to work correctly. I'm busy at the moment building a new computer for a relative. So when I have some free time I'll look up those links I read about your ASUS HP mobo. In the mean time try contacting HP about the RAID.

[ScottM808]

I have the drive connected to PCI SATA card in port 1. In Device Manager it says that the current transfer mode is in Ultra DMA mode 5. I don't know any other way to change it.

I have contacted HP and they say that they need to escalate my issue about turning off RAID to the REsearch and Development team. They are supposed to be getting back to me. The one option they came up with was to reinstall Windows VIsta on a spare Harddrive with RAID disabled and try from there to see if it works. If so then I will have to reload everything back on my system again and go from there. I only want to try that as a last resort because it will be a pain trying reload everything.

I really appreciate all the help and ideas you have given me. Thanks.

[rwramo]

Recently this very subject has become a mild focus of interest for me.

I beat the piggie till thirty bucks fell out and bought a white box drive from the local barely making a living geek shop. The drive an Aopen 1812p originaly with firmware 32 was finaly updated to firmware 34 (set xp to PIO and boot in safemode for xflash to work).

However, this did not solve the problem. I had tried nero 7.10.1.xx update and the 4.9 something nerovision to write an image to maxell 18x DVD+R disks. I did make about 30 coasters with various combinations of setting changes.

Primarily, I noticed someone previously posting did identify one of those cryptic neroerror's

I am seeing 1064, 500, and I think I rmember seeing a 1066 in one line. The errors did not seem to vary if the drive was set to PIO or DMA.

I thought I would drop in the local barely making a living geek shop and pick up a new drive cable and see if that would clear it up.

But, my hopes are not real high. I have seen something similar on the back room computer an out of the box compaq using both the bulk pack cheap maxell disks and some outrageously expensive JVC DVD-R disks that was a gift from an unknowing relative that had good intentions but was robbed by BestBuy.

Down to the meat of the matter. That neroerror code list. Is that a private thing? I do not seem to find anything on three different search engines.

RWRamo@Hotmail.com