Problem with HP DVD300e burner

[shinyranker]

I own an HP DVD300e burner. Burning software - Nero and or DVD Writer. Recent problem - I hear (what I can only describe as a "pop") during the burning process and get an error message that there was a problem and the burning process aborts. Nero log file attached.

Ken Harris

1A20-0206-0000-1610-5716-0927*

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/19/2004 11:41:48 AM
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 11:35:32 AM
Nero Version: 6.6.0.8 (Nero Express)
Recorder: <HP DVD Writer 300c> Version: EK24 - HA 2 TA 0 - 6.6.0.8
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: < ATAPI DVDROM 16X>Version: 14HJ - HA 1 TA 1 - 6.6.0.8
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : SAMSUNG SV8004H atapi Port 0 ID 0 DMA: On
CdRomPeripheral : SONY CD-RW CRX230EE atapi Port 1 ID 0 DMA: On
CdRomPeripheral : ATAPI DVDROM 16X atapi Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
SONY CD-RW CRX230EE E: CDRom0
ATAPI DVDROM 16X F: CDRom1
HP DVD Writer 300c J: CDRom3
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 66060288 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 447MB (458092kB)
Free physical memory: 188MB (192720kB)
Memory in use : 57 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

21.6.2007
UDF/ISO compilation
9:40:57 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

9:40:57 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

9:40:57 PM #3 Text 0 File Isodoc.cpp, Line 6179
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

9:40:57 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

9:40:57 PM #5 Text 0 File Reader.cpp, Line 127
Reader running

9:40:57 PM #6 Text 0 File Writer.cpp, Line 122
Writer HP DVD Writer 300c running

9:40:57 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

9:40:57 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

9:40:57 PM #9 Text 0 File Burncd.cpp, Line 3153
Turn on Disc-At-Once, using DVD media

9:41:15 PM #10 Text 0 File DlgWaitCD.cpp, Line 260
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2274959 (505:32.59, 4443MB)

9:41:15 PM #11 Text 0 File DlgWaitCD.cpp, Line 272
Write in overburning mode: NO (enabled: CD)

9:41:15 PM #12 Text 0 File DlgWaitCD.cpp, Line 2339
Recorder: HP DVD Writer 300c, Media type: DVD+R

9:41:15 PM #13 Text 0 File DlgWaitCD.cpp, Line 438
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD+R/RW.)

9:41:15 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2274960 (2274960) = #2274960/505:32.60
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2274960 blocks [HP DVD Writer 300c]
--------------------------------------------------------------

9:41:15 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [HP DVD Writer 300c] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4659118080, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2274960 | lead-out | 1 | 0x41 | 0x00

9:41:16 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

9:41:16 PM #17 Text 0 File Burncd.cpp, Line 4040
Cache writing successful.

9:41:16 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

9:41:16 PM #19 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)

9:41:16 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:41:16 PM #21 SCSI -1066 File Cdrdrv.cpp, Line 1181
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03AA6400
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x24 0x00

9:41:16 PM #22 Text 0 File DVDPlusRW.cpp, Line 648
Start write address at LBA 0
DVD high compatibility mode: Yes

9:42:01 PM #23 SCSI -500 File Cdrdrv.cpp, Line 1435
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x09890000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x01 0x7B 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

9:42:02 PM #24 SCSI -500 File Cdrdrv.cpp, Line 1435
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x0A150600
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x01 0x7B 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

9:42:02 PM #25 Text 0 File Mmc.cpp, Line 18867
Writer-Buffer for HP DVD Writer 300c\H2 T0 reduced to 32768Bytes

9:42:03 PM #26 SCSI -500 File Cdrdrv.cpp, Line 1435
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x0A150600
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x01 0x7B 0x20 0x00 0x00 0x10 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

9:42:03 PM #27 CDR -500 File Writer.cpp, Line 311
SCSI command aborted
HP DVD Writer 300c\H2 T0

9:42:03 PM #28 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

9:42:03 PM #29 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

9:42:04 PM #30 SCSI -1033 File Cdrdrv.cpp, Line 1181
SCSI Exec, HA 2, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x01
CDB Data: 0x35 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x04 0x01

9:42:04 PM #31 SCSI -1033 File Cdrdrv.cpp, Line 1181
SCSI Exec, HA 2, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x01
CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x04 0x01

9:42:04 PM #32 Phase 127 File dlgbrnst.cpp, Line 1832
Generating DVD high compatibility borders

9:42:16 PM #33 Phase 129 File dlgbrnst.cpp, Line 1832
Generating DVD borders completed successfully

9:42:16 PM #34 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 7/19/2004 11:41:48 AM
File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 1/25/2007 8:19:00 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 10:59:44 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


I have no idea what any of this means. I think it means I need a new burner. But I don't want to fork out the money for a new one if it is my PC all together or the software. Anyone know? Any inforamtion would be greatly apprecitated. Thanks. Ken Harris

[standalone]

Hi, I am from germany.

I have yesterday posted a similar thread ( "burner stops while burning" or so... and had exactly the same failure report.

Just your topic let suggest, you would have a problem with your drive itself
Obviously, many people have that problem and I could find an identical Nero failure report on a German speaking forum. Most people conclude, they would have a problem with the hardware and exchage the burner then.

I am not sure about and I am no real expert.
Nero has also a built in tool that recognizes copy protections. When I bought the Hell PC last year, it recognized ( before installing Nero) all normal legal bought DVDs as " possible use of illegal media", that I could first not watch a DVD on the PC. ( > utility partition) At any time then, suddenly the driver was gone and the drive did not work anymore. Those problems were reported by several people.

Well - after all, I am also not sure about what all MS loads their customers down in their automatic updates

[standalone]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

I dont know what is meant with "security option". The file itself can be found per " execute" >command "regedit". The function itself is obviously hidden, but can be edited only in binary codes.

" no value"---change into?
Yesterday, I once erased the whole "WinLogon" folder there and tried again with same result but a bit different behaviour of the driver. With "system recovery" ( can also be deactivated, then it does not but with what result? ) windows had loaded " winlogon" again with the next reboot, but set the value to "1". So that attempt seemed to me rather dangerous.

But I dont know what that has to do with the problem and don`t want to give any false advice. But maybe, there is an expert here

[standalone]

Hello, again-

I`ve got sonme interesting answers for you to the same problem. Just look into my thread: "Burner stops while burning DVDs"

[standalone]

Hello, again-

I`ve got some interesting answers for you to the same problem. Just look into my thread: "Burner stops while burning DVDs"