Just to add to that last message about opening up Smartripper quickly, try watching some of the video ( 5 seconds should do) and then pause it. While the video is paused, then open smartripper, see if that helps.
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2.31 is not the latest. I have seen 2.33 and 2.34 around.
You could try to flash your drive so its region free
Thats my 2c