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  1. Member
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    Will Netflix delay my DVD delivery if I return them too soon? I return 4 after using them for one day. I usually receive them in 1-2 days. Thanks in advance!
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  2. Video Restorer lordsmurf's Avatar
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    No.

    Netflix "delaying delivery" is just another bullshit online rumor. There are many factors that affect speed of Netflix rentals, and the rumors are based on false logic. Queue preference to lower-volume renters, USPS speed, and sorting facility speed are the three main factors. If you rent a lot of movies, maintain a full queue (25+ movies) and make sure not all of them brand new releases.
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  3. Member
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    Thanks lordsmurf! I rent 4 at a time, have 31 in queue and about 1 in 10 is a brand new release. I should be OK.
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  4. According to a Netflix regional manager the answer is "Yes".
    Considering I'm a satisfied customer I found this guy's honest conversation refreshing.
    Basically trial and new customers will get priority. But keep going and check back with your experiences in a few months.
    Also if you read their terms and agreements you'll find why the answer is yes.
    Considering the continued price increases at the stores like Movie Gallery, Netflix/ BB are a good deal even if they do delay sometimes.
    MG in my area is now $4.09 + tax. That's just crazy...especially for catalog titles.
    Enjoy,
    NL

    oops, just went up again...now $4.19 + tax. So sad it's funny.
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  5. Member
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    No.

    Netflix "delaying delivery" is just another bullshit online rumor. There are many factors that affect speed of Netflix rentals.....
    i agree with smurf, sort of.

    i experienced a "slow down" in delivery.

    we have a broad spectrum need. i like documentaries and top tier movies, the wife likes chick flicks and simple comedies, the kids like kid movies. we vary our movies and often don't watch them when they come in as whoever listed it is not in the mood to see it. it gets sent back right away. on occasion it might last a couple of days, rarely more often.

    we had a slowdown. after extensive searching i found how to email the company. i asked how i could improve turn-around time. they replied with a "canned" response of the ststed policy of sending the newer movies to newer and lesser rental customers.

    i replied that i was aware of the policy but had many older movies listed that could be shipped and delivery had still had slowed.

    they didn't respond, but delivery is again mostly next day. new movies are more available. i'm not trying to copy the studio catalog. i see what i can and rerurn. they send the next on the list in fast and fair time.

    no complaints.
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  6. Member
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    Thanks for all of your Help!
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  7. Originally Posted by enstg8er

    Originally Posted by lordsmurf
    Netflix "delaying delivery" is just another bullshit online rumor
    i agree with smurf, sort of.

    i experienced a "slow down" in delivery.
    Talk about a 3am mind blower Yikes!

    Your welcome, gary.
    NL
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  8. Human j1d10t's Avatar
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    Originally Posted by enstg8er
    policy of sending the newer movies to newer and lesser rental customers.
    I've been with Netflix for 7 years and I have never had a problem wtih getting new releases. I've heard so many people say they have, but luckly I never have. I haven't read the policy since I joined, and it probably does say that, so I'm not questioning you. I have just been pretty lucky, so far. On 2 occasions I've actually gotten the movie the day before it was released. I don't know how/why - maybe they didn't think I'd get it that quickly, I don't know - but I'm not going to question it. And several times I've gotten the movie the day it was released. I'm not sure if I fall in to the "frequent renter" category - sometimes I get a movie, watch it and send it back the next day, other times I keep a disc for weeks - once I had a disc out for a couple of months. So I don't know if I'm getting special treatment for being a lesser rental customer, or a frequent rental customer.

    The only thing I've run into is having them skip an older movie (not a new release) and send me something else, either an older movie or a new release. I asked them about that and they said that maybe the movie was not available (right then) at the warehouse near me and so they shipped me something else so I woulnd't have to wait so long to get a movie... And that's not that bad, it can just get kind of frustrating when you're in the middle of a season of a TV show and you're waiting for the next disc and they skip it and send you something else.

    But I've found the biggest delay in shipping to be the USPS - no offense to anyone that works for the post office In April (right around tax day) I sent a movie back and instead of (Netflix) receiving it the next day, like they usually do (I use the same branch of the PO that Netflix uses), it took 4 days for them to receive it.
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  9. Originally Posted by j1d10t
    But I've found the biggest delay in shipping to be the USPS - no offense to anyone that works for the post office In April (right around tax day) I sent a movie back and instead of (Netflix) receiving it the next day, like they usually do (I use the same branch of the PO that Netflix uses), it took 4 days for them to receive it.
    Hi,
    Another way of saying it could be Netflix took 4 days to check it in. I have had that happen to me after a little help from the PO that was quite revealing.
    The USPS has a delivery percentage they must meet. They still have controls they have to follow. My state has a 95% one day delivery rate. Not bad due to the other 5% being in the mountains.
    We may never know for sure unless you have a friend high up in the company just what is going on and with whom. It's still a good deal compared to retail stores , if you noticed my post above...$4.19, wow. Either way I am satisfied with the USPS and Netflix. Sure they (netflix) can get to you by jumping over series titles that show available "now" but what do you do. I have about 5 centers within 75 miles of my house so things are going good at the moment. Cant complain.
    Happy renting all,
    Regards,
    NL
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  10. Originally Posted by NiteLite
    Another way of saying it could be Netflix took 4 days to check it in...
    I'm more inclined to think that this one is the truth.
    1f U c4n r34d 7h1s, U r34lly n33d 2 g3t l41d!!!
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