pc freezes while video converting

[ralphie7]

Hi
i have been downloading movies, converting them to DVD and then burning them to DVD+R's
without any problems for a while now.
Then about a fortnight ago while trying to convert a movie the pc froze. Everything wwas dead and I had to reset the pc, Since that point I have been unablt to convert any movies at all.

I have been using WINAVI but when that didn't work i have since tried AVS VIDEO CONVERTER, POWER , CUCUSOFT , EASY, and AMIC all with the same result the pc freezes.
I have tried various movies - still the same the pc freezes.
It isn't disk space as i have loads free.
I have tried uninstalling the codecs and then reinstalling them. I did get a message saying one of them was broken did I want the line in the registy deleting. This I did but then I have reinstalled the codecs without making any difference.

I can rip and burn audio - no problem
play dvd's no problem
play movies that I have downloaded on my pc without any problem
but try converting them and the pc freezes every time.

I haven't a clue whats wrong
just hope someone can help me please

[daviscr]

have you checked memory!!! substitute memory cards and try again!!!

[celtic_druid]

Useful for checking RAM: http://www.memtest.org/#downiso

A bad memory module will generally effect more then just conversion. You could also try running something like prime95 to see if it is stress related or specific to video.

[ralphie7]

thanks for the help
yes i have checked the memory with
Microsoft Windows Diagnostic disk
all 6 tests succeeded
and also MEMTEST-86
no errors

[ralphie7]

pc is working fine except when i try to video converting.
I can't understand it because it was working fine up to a fortnight ago. I did have a problem with a trojan but I am sure i have finally got rid of that.
All scans for the past week have returned - clean
other than the odd tracking cookies.

[TBoneit]

Did you do a Malware scan, Many of the P2P junk is infected. I repair computers for a living and it is just amazing how many that have Trojans, Keyloggers, Adware and Viruses are also running Limewire. Approx 75% of the infested computers if I had to put a number. The rest are where a website asked to install something and the user clicked OK or the maclicious website did a driveby install.

Think back to when this started happening....

Did you try and play a downloaded video/music clip that didn't play? If so run Spybot Search and Destroy, AdAware, AVG Antispyware free.grisoft.com. Only get them from their home websites. Many of the cleaners and cleaner sites that turn up in a search engine will just install more malware. Antivirus still working? A lot of malware disables the AV

[mats.hogberg]

If the whole computer freezes during encoding (=converting), my first suspicion would be overheating CPU. Make sure your CPU cooler is running, and airflow not obstructed by dust and stuff. Install some CPU temp display.

/Mats

[ralphie7]

TBoneit
thanks for reply-I had a keylogger did my credit card ( fraudulent entries for a flight & hotel ) on me. Hopefully got rid while scanning with Spyware Doctor Avast popped up and quarantined 3 items win32:Sdbot-4344 [Trj] . So after that i have installed Prevx1, Trojanhunter AVG Antispyware. I already had Ad Aware, Spybot, Spyware Doctor . All these plus Avast Anti Virus and Trend Micro HOUSECALL WINDOWS LIVE SCAN have all scanned clean this week apart from low risk tracking cookies.

my problems do sem to have started since I had the trojan.
but i am going to take the side off the case now ( re mats post - thanks mate ) and make sure all the fans are working. The case feels well cool though. I have enough fans fitted because I have fitted extra ones , but I will check they are all working.

[ralphie7]

no all fans are working fine.
no excess heat.

[ralphie7]

have just done a search for for Limewire

came up with 1 entry

Limewire_4.1 in folder c:\Program Files\Common Files\Acronis\Backupscripts

[ralphie7]

have done a search using FIND for LIMEWIRE IN regedit.

DO I DELETE THE ENTRIES IT FINDS ?

[ralphie7]

have backed up the registry
deleted the 3 LIMEWIRE entries found
restarted pc

all seems ok

[45tripp]

all seems ok, your computer is still alive?
or all seems ok, you can convert again?

[ralphie7]

Hi 4Stripp
its still alive but it still won't convert

just done scans again - still clear

everything seems to be working fine except it won't convert movies to DVD
tried it again only got to 10% before it all locked up/froze
reset only way back

[ralphie7]

found this log file - don't know if this is WINAVI or not


2007-4-1 22:27:58 -- Major_----------------------- LogStart.
2007-4-1 22:27:58 -- version = 7.7 date 2006 8.10
2007-4-1 22:27:58 -- CSDVersion = Service Pack 2
2007-4-1 22:27:58 -- OS==Windows XP
2007-4-1 22:27:58 -- SysTemEnum-RegAllFilter
2007-4-1 22:27:58 -- SysTemEnum-RegAllFilter End
2007-4-1 22:27:58 -- Major_REGEDIT_Begin.
2007-4-1 22:27:58 -- App_IsReg_Begin.
2007-4-1 22:27:58 -- App_IsReg_End.
2007-4-1 22:27:58 -- Major_REGEDIT_End.
2007-4-1 22:27:58 -- Major_ fm_main Create Begin.
2007-4-1 22:27:58 -- Major_ fm_main new MultiLangAutoForm.
2007-4-1 22:27:58 -- Major_ fm_main Decorder_Begin.
2007-4-1 22:27:58 -- SysTemEnum-GetMediaPlayer
2007-4-1 22:27:58 -- SysTemEnum-GetMediaPlayer End
2007-4-1 22:27:58 -- Major_ fm_main QueryWmDecode.
2007-4-1 22:27:58 -- SysTemEnum-GetReal
2007-4-1 22:27:58 -- SysTemEnum-GetReal End
2007-4-1 22:27:58 -- Major_ fm_main QueryRmDecode.
2007-4-1 22:27:58 -- SysTemEnum-GetQuikTime
2007-4-1 22:27:58 -- SysTemEnum-GetQuikTime End
2007-4-1 22:27:58 -- Major_ fm_main QueryQtDecode.
2007-4-1 22:27:58 -- Major_ fm_main Decorder_End.
2007-4-1 22:27:59 -- Major_ fm_main LoadSkin.
2007-4-1 22:27:59 -- App_IsReg_Begin.
2007-4-1 22:27:59 -- App_IsReg_End.
2007-4-1 22:27:59 -- Major_ fm_main Create End.
2007-4-1 22:27:59 -- Major_Run_Start.
2007-4-1 22:29:7 -- ____Any To DVD.
2007-4-1 22:29:7 -- MediaConverter_InitInstance_Begin
2007-4-1 22:29:7 -- MediaConverter_InitInstance_End
2007-4-1 22:29:7 -- App_PRE->pRUN_Begin
2007-4-1 22:29:7 -- PreRun_P_Run_EditFormat_Begin
2007-4-1 22:29:7 -- PreRun_P_Run_EditFormat_End
2007-4-1 22:29:7 -- PreRun_P_Run_SetEncoder_Begin
2007-4-1 22:29:7 -- MediaConverter_SetEncoder_GetClassComponentCount
2007-4-1 22:29:7 -- MediaConverter_SetEncoder_EncoderInit_Begin
2007-4-1 22:29:7 -- SPIT_Init_In
2007-4-1 22:29:7 -- SplitFile_In
2007-4-1 22:29:7 -- J:\DVD_01_1\VIDEO_TS\VTS_01_1.VOB
2007-4-1 22:29:7 -- SplitFile_End
2007-4-1 22:29:7 -- J:\DVD_01_1\VIDEO_TS\VTS_01_1.VOB
2007-4-1 22:29:7 -- SPIT_Init_end
2007-4-1 22:29:7 -- MediaConverter_SetEncoder_EncoderInit_End
2007-4-1 22:29:7 -- MediaConverter_SetEncoder_EncoderGetStreamCount_Be gin
2007-4-1 22:29:7 -- MediaConverter_SetEncoder_EncoderGetStreamCount_en d
2007-4-1 22:29:7 -- MediaConverter_SetEncoder_EncoderGetStreamFormat_B egin
2007-4-1 22:29:7 -- MediaConverter_SetEncoder_EncoderGetStreamFormat_E nd
2007-4-1 22:29:7 -- MediaConverter_SetEncoder_EncoderGetStreamFormat_B egin
2007-4-1 22:29:7 -- MediaConverter_SetEncoder_EncoderGetStreamFormat_E nd
2007-4-1 22:29:7 -- PreRun_P_Run_SetEncoder_End
2007-4-1 22:29:7 -- PreRun_P_Run_AddSourceFile_Begin
2007-4-1 22:29:7 -- VideoConverter-Init C:\Documents and Settings\ralphie\Desktop\Jabb\Monthy Python - Jabberwocky.avi
2007-4-1 22:29:7 -- VideoConverter-Init Self Decode
2007-4-1 22:29:7 -- DMT_InitInstance_SingleThread.
2007-4-1 22:29:7 -- MMD_InitInstance.
2007-4-1 22:29:7 -- SM: Start
2007-4-1 22:29:7 -- DMT_Init.
2007-4-1 22:29:7 -- DMT_Init_Info - AudioIndex: 1, DirectAC3: 1, SubIndex: 1.
2007-4-1 22:29:7 -- DMT_Init_GetMeidaInfo.
2007-4-1 22:29:7 -- GetMediaInfo out C:\Documents and Settings\ralphie\Desktop\Jabb\Monthy Python - Jabberwocky.avi 1
2007-4-1 22:29:7 -- DMT_Init_GetMeidaInfo_True.
2007-4-1 22:29:7 -- MMD_Init.
2007-4-1 22:29:7 -- MMD_Init_SplitterOpenFailed.
2007-4-1 22:29:7 -- DMT_Init_False_None.
2007-4-1 22:29:7 -- DMT_Close_In.
2007-4-1 22:29:7 -- MMD_Close.
2007-4-1 22:29:7 -- MMD_Close_DecoderFinished.
2007-4-1 22:29:7 -- MMD_Close_SplitterFinished.
2007-4-1 22:29:7 -- DMT_Close_Out.
2007-4-1 22:29:7 -- DMT_Release.
2007-4-1 22:29:7 -- MMD_Release.
2007-4-1 22:29:7 -- SM: End
2007-4-1 22:29:7 -- CMediaInfo out
2007-4-1 22:29:7 -- VideoConverter-Init Self Decode Over
2007-4-1 22:29:7 -- VideoConverter-Init Add DirectVobSub
2007-4-1 22:29:7 -- VideoConverter-Init StartDecoder
2007-4-1 22:29:8 -- VideoConverter-Init Add Source Filter OK!
2007-4-1 22:29:8 -- VideoConverter CreateNextFilter Video
2007-4-1 22:29:8 -- VideoConverter CreateNextFilter Video Render
2007-4-1 22:29:8 -- VideoConverter CreateNextFilter Video Decode
2007-4-1 22:29:11 -- VideoConverter CreateNextFilter End
2007-4-1 22:29:11 -- VideoConverter CreateNextFilter Video
2007-4-1 22:29:11 -- VideoConverter CreateNextFilter Video Render
2007-4-1 22:29:11 -- VideoConverter CreateNextFilter End
2007-4-1 22:29:11 -- VideoConverter CreateNextFilter Audio
2007-4-1 22:29:11 -- VideoConverter CreateNextFilter Audio Channel
2007-4-1 22:29:11 -- VideoConverter CreateNextFilter Audio Decode
2007-4-1 22:29:11 -- VideoConverter CreateNextFilter End
2007-4-1 22:29:11 -- VideoConverter CreateNextFilter Audio
2007-4-1 22:29:11 -- VideoConverter CreateNextFilter End
2007-4-1 22:29:11 -- VideoConverter-Init Decoder OK!
2007-4-1 22:29:11 --

[Audio Renderer]

In :{00000001-0000-0010-8000-00AA00389B71}

[Video Renderer]

In :{32595559-0000-0010-8000-00AA00389B71}

[MP3]

In :{00000055-0000-0010-8000-00AA00389B71}

Out:{00000001-0000-0010-8000-00AA00389B71}

[Divx]

In :{58564944-0000-0010-8000-00AA00389B71}

Out:{32595559-0000-0010-8000-00AA00389B71}

In :{00000000-0000-0000-0000-000000000000}

[Audio Monitor]

In :{00000055-0000-0010-8000-00AA00389B71}

Out:{00000055-0000-0010-8000-00AA00389B71}

[Video Monitor]

In :{58564944-0000-0010-8000-00AA00389B71}

Out:{58564944-0000-0010-8000-00AA00389B71}

[SourceFilter]

Out:{58564944-0000-0010-8000-00AA00389B71}

Out:{00000055-0000-0010-8000-00AA00389B71}
2007-4-1 22:29:11 -- VideoConverter-Init RipMonitor
2007-4-1 22:29:11 -- VideoConverter-Init IsVideoConnected Video & Audio
2007-4-1 22:29:11 -- VideoConverter-Init End
2007-4-1 22:29:11 -- VideoConverter-GetMediaForamt
2007-4-1 22:29:11 -- Video Width:608 Height:320 Framerate:25000 Format:2 Stride:1216
2007-4-1 22:29:11 -- Audio Channle:2 BitRate:1536000 SampleRate:48000 Format:16
2007-4-1 22:29:11 -- VideoConverter-GetMediaForamt End
2007-4-1 22:29:11 -- MediaConverter_PESetStreamFormat_V_Begin
2007-4-1 22:29:11 -- MediaConverter_PESetStreamFormat_V_End
2007-4-1 22:29:11 -- MediaConverter_MPEGInputSample0_Begin
2007-4-1 22:29:11 -- MediaConverter_MPEGInputSample0_End
2007-4-1 22:29:11 -- PreRun_P_Run_AddSourceFile_End
2007-4-1 22:29:11 -- App_PRE->pRUN_End
2007-4-1 22:29:11 -- MediaConverter_GetStreamFormat_Begin
2007-4-1 22:29:11 -- MediaConverter_GetStreamFormat_End
2007-4-1 22:29:11 -- App_PRE->RUN_Begin
2007-4-1 22:29:11 -- App_IsReg_Begin.
2007-4-1 22:29:11 -- App_IsReg_End.
2007-4-1 22:29:11 -- MediaConverter_StartConvert_Begin
2007-4-1 22:29:11 -- MediaConverter_NewMMT_Begin
2007-4-1 22:29:11 -- MediaConverter_NewMMT_End
2007-4-1 22:29:11 -- MediaConverter_BeginWrite_Begin
2007-4-1 22:29:11 -- MPEGEncoder - CPU Mode:2
2007-4-1 22:29:11 -- MediaConverter_BeginWrite_End
2007-4-1 22:29:11 -- MediaConverter_SelectEncoder_Begin
2007-4-1 22:29:11 -- MediaConverter_SelectEncoder_End
2007-4-1 22:29:11 -- MediaConverter_ConvertOneFile_Begin
2007-4-1 22:29:11 -- VideoConverter-Close
2007-4-1 22:29:11 -- VideoConverter-Close VideoCount = 0 AudioCount = 0
2007-4-1 22:29:11 -- VideoConverter-Close Stop
2007-4-1 22:29:11 -- VideoConverter-Close Stoped
2007-4-1 22:29:15 -- VideoConverter-Close End
2007-4-1 22:29:15 -- VideoConverter Released
2007-4-1 22:29:15 -- MediaConverter_AC3_INIT
2007-4-1 22:29:15 -- VideoConverter-Init C:\Documents and Settings\ralphie\Desktop\Jabb\Monthy Python - Jabberwocky.avi
2007-4-1 22:29:15 -- VideoConverter-Init Self Decode
2007-4-1 22:29:15 -- DMT_InitInstance_SingleThread.
2007-4-1 22:29:15 -- MMD_InitInstance.
2007-4-1 22:29:15 -- SM: Start
2007-4-1 22:29:15 -- DMT_Init.
2007-4-1 22:29:15 -- DMT_Init_Info - AudioIndex: 1, DirectAC3: 0, SubIndex: 1.
2007-4-1 22:29:15 -- DMT_Init_GetMeidaInfo.
2007-4-1 22:29:15 -- GetMediaInfo out C:\Documents and Settings\ralphie\Desktop\Jabb\Monthy Python - Jabberwocky.avi 1
2007-4-1 22:29:15 -- DMT_Init_GetMeidaInfo_True.
2007-4-1 22:29:15 -- MMD_Init.
2007-4-1 22:29:15 -- MMD_Init_SplitterOpenFailed.
2007-4-1 22:29:15 -- DMT_Init_False_None.
2007-4-1 22:29:15 -- DMT_Close_In.
2007-4-1 22:29:15 -- MMD_Close.
2007-4-1 22:29:15 -- MMD_Close_DecoderFinished.
2007-4-1 22:29:15 -- MMD_Close_SplitterFinished.
2007-4-1 22:29:15 -- DMT_Close_Out.
2007-4-1 22:29:15 -- DMT_Release.
2007-4-1 22:29:15 -- MMD_Release.
2007-4-1 22:29:15 -- SM: End
2007-4-1 22:29:15 -- CMediaInfo out
2007-4-1 22:29:15 -- VideoConverter-Init Self Decode Over
2007-4-1 22:29:15 -- VideoConverter-Init Add DirectVobSub
2007-4-1 22:29:15 -- VideoConverter-Init StartDecoder
2007-4-1 22:29:16 -- VideoConverter-Init Add Source Filter OK!
2007-4-1 22:29:16 -- VideoConverter CreateNextFilter Video
2007-4-1 22:29:16 -- VideoConverter CreateNextFilter Video Render
2007-4-1 22:29:16 -- VideoConverter CreateNextFilter Video Decode
2007-4-1 22:29:19 -- VideoConverter CreateNextFilter End
2007-4-1 22:29:19 -- VideoConverter CreateNextFilter Video
2007-4-1 22:29:19 -- VideoConverter CreateNextFilter Video Render
2007-4-1 22:29:19 -- VideoConverter CreateNextFilter End
2007-4-1 22:29:19 -- VideoConverter CreateNextFilter Audio
2007-4-1 22:29:19 -- VideoConverter CreateNextFilter Audio Channel
2007-4-1 22:29:19 -- VideoConverter CreateNextFilter Audio Decode
2007-4-1 22:29:19 -- VideoConverter CreateNextFilter End
2007-4-1 22:29:19 -- VideoConverter CreateNextFilter Audio
2007-4-1 22:29:19 -- VideoConverter CreateNextFilter End
2007-4-1 22:29:19 -- VideoConverter-Init Decoder OK!
2007-4-1 22:29:19 --

[Audio Renderer]

In :{00000001-0000-0010-8000-00AA00389B71}

[Video Renderer]

In :{32595559-0000-0010-8000-00AA00389B71}

[MP3]

In :{00000055-0000-0010-8000-00AA00389B71}

Out:{00000001-0000-0010-8000-00AA00389B71}

[Divx]

In :{58564944-0000-0010-8000-00AA00389B71}

Out:{32595559-0000-0010-8000-00AA00389B71}

In :{00000000-0000-0000-0000-000000000000}

[Audio Monitor]

In :{00000055-0000-0010-8000-00AA00389B71}

Out:{00000055-0000-0010-8000-00AA00389B71}

[Video Monitor]

In :{58564944-0000-0010-8000-00AA00389B71}

Out:{58564944-0000-0010-8000-00AA00389B71}

[SourceFilter]

Out:{58564944-0000-0010-8000-00AA00389B71}

Out:{00000055-0000-0010-8000-00AA00389B71}
2007-4-1 22:29:19 -- VideoConverter-Init RipMonitor
2007-4-1 22:29:19 -- VideoConverter-Init IsVideoConnected Video & Audio
2007-4-1 22:29:19 -- VideoConverter-Init End
2007-4-1 22:29:19 -- MediaConverter_SetMMTFormatFromVC_Begin
2007-4-1 22:29:19 -- VideoConverter-GetMediaForamt
2007-4-1 22:29:19 -- Video Width:608 Height:320 Framerate:25000 Format:2 Stride:1216
2007-4-1 22:29:19 -- Audio Channle:2 BitRate:1536000 SampleRate:48000 Format:16
2007-4-1 22:29:19 -- VideoConverter-GetMediaForamt End
2007-4-1 22:29:19 -- MediaConverter_EditSourceFormat_V_Begin
2007-4-1 22:29:19 -- MPEGEncoder - CPU Mode:2
2007-4-1 22:29:19 -- MediaConverter_EditSourceFormat_V_End
2007-4-1 22:29:19 -- MediaConverter_EditSourceFormat_A_Begin
2007-4-1 22:29:19 -- MediaConverter_EditSourceFormat_A_End
2007-4-1 22:29:19 -- MediaConverter_SetMMTFormatFromVC_End
2007-4-1 22:29:19 -- VideoConverter-Start
2007-4-1 22:29:19 -- VideoConverter-Start End
2007-4-1 22:29:19 -- MediaConverter_ConvertOneFile_End
2007-4-1 22:29:19 -- MediaConverter_StartConvert_End
2007-4-1 22:29:19 -- App_PRE->RUN_End

[TBoneit]

Sorry I missed your post. Those damn keyloggers can be a real pain getting things straightened out again.

Sometimes it is just easier to format and reload than try and get all the changes done by malware fixed.

BTW did you go into the tools menu of IE and then bottom of the list Internet Options? You need to check security settings and the advanced tab too. Much of the malware will change things there so that even if you clean it out it has lowered your security settings to make re-infection easier.

[theewizard]

did you try a 'system restore' to last week, some time previous to the trojan, to when things were working, then

stay OFF line un plug the internet connection

and do a complete scan to make sure that you haven't re-installed the trojan

or have it hiding.

then go online and immediately update all your protections