dvd-rw drive not reading disks

[Tbag]

my laptop has a toshiba SD-R6112 dvd-rw drive which reads software and original dvd's ok but dont seen to read backed up dvd's and dvd's from abroad.

anyway to get round this?

[Krispy Kritter]

If you open windows explorer or my computer with the disc in the drive, can you see the contents?

[Tbag]

If you open windows explorer or my computer with the disc in the drive, can you see the contents?

no, its like nothing is inserted. when I click it it says please insert insert a disk

[Krispy Kritter]

That's a tough one. My first thought was the region code. But if you insert a disc from the wrong region, the disc should be readable, however, when you try to play it you will get a "incorrect region" message or something similar.

Also, from the specs it appears to only support -R discs, so if your "backed up" discs aren't -R, that could be the problem.