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This is no software playing issue. Moving you.
Doesn't nero provide any support for their customers? http://www.nero.com/enu/Support.html -
I am assuming Cucusoft uses Nero to burn the same as DVD Shrink. Do you have Nero installed on your machine ? If you do, contact Nero support, or try re-installing it. If you don't, install it, or don't have Cucusoft try to burn using it.
Read my blog here.
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