Help - My computer reboots during video transfer

[Tartan68]

About 4min into downloading video from my camera to my computer, it will reboot. Occaisionally the application or computer will lock up. This happens with Quick Movie Magic and Motion DV Studio applications that came with the camera. The camcorder is a Panasonic GS59 mini dv camcorder. My PC is Intel 2.4G, 512M, WinXP SP2 using IEE PCI inteface. I am also running Norton AV 2006. Everything else works fine. I can capture short clips, just not long ones rendering this useless. Anyone else seen this issue, if so what was the fix?? I am guessing hardware issue, but what?

Thanks for any feedback.

[guns1inger]

Try using a small, dedicated transfer application like WinDV or DVIO to see if you have more luck.

Make sure you have defragmented your HDD. Finally, make sure you have formatted your HDD to NTFS. It won't be the cause of this problem, but if you solve the current issue, that will be your next problem.

[edDV]

DV transfer should work fine on a 2.4GHz P4. Is there only one drive? Does it have enough blank space? Is the drive defragmented? DV takes 13.5 GB per hour of file space.

[Bjs]

i.LINK® connection (IEEE 1394) :

IMPORTANT: Video capture software and a compatible video capture card must be installed on the computer. Depending on the computer manufacturer, various video capture cards and software (Adobe® Premiere, Roxio® VideoWave®, Microsoft® Windows Movie Maker, etc.) may be available or already installed on your computer. If necessary, contact the manufacturer of your computer for further information.

NOTES:

* If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product.

1. Connect an i.LINK® cable (also known as IEEE 1394) to the i.LINK port on the digital camcorder.
2. Connect the other end of the i.LINK® cable to the computer.

NOTE: The i.LINK® ports on computers and capture cards may have either 4-pin or 6-pin connections . If your computer only has a 6-pin i.LINK® port, then it will be necessary to use a 4-pin to 6-pin i.LINK® cable.

3. Turn on the digital camcorder by moving the POWER switch to the VTR position.
4. Rewind the tape in the camcorder to the beginning of the video.
5. Turn on the computer.

NOTICE : Step 5 is VERY , VERY IMPORTANT ... or damage can result to both camera and/or pc ... do not do this any other way ... it's a warning .

6. Start the video capture software on the computer.

NOTE: Because there are many different video capture applications on the market, your product manufacturer is unable to provide support or instructions for software they do not manufacture (third-party software). This is because they cannot reasonably know which video capture software you are using and we cannot speak for the manufacturers of third-party software applications. However, many video capture applications have detailed help files, including specific instructions about capturing and importing video from a camcorder to a computer. The help files should be available in the Help menu of the video capture software or in a separate file on the software disc. If you cannot find instructions in the help file or on the disc included with your software, consult the software manufacturer for more detailed support information.

It should now be possible to copy the video using the video capture software if the computer hardware and software are configured correctly.

Most problems associated with the inability to record all from the digital camcorder stem from two area's .

1: The ieee controler may be using an incompatable chipset ... consult your manuals / manufacturer .
2: Most common ... the failure to connect the device as outlined in the correct order .

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guns1inger ... " make sure you have formatted your HDD to NTFS. It won't be the cause of this problem "

The relativeness of this as having anything related to the actual cause of the problem is unlikely ... however one needs to take into account the maximum file size allowed under fat32 ... most worth while programs handle this via segmented capture to prevent the issue .

Also read the fine print from most product manufactures of software and game's , and you'll find hiding , information regarding what hd format their product was designed and intended for ... most note ntfs may have issue's ... and possible work arounds for these situations .

[Tartan68]

Thanks.

This computer was resurrected from a power supply grenade. I replaced the motherboard and power supply (430W) to get it back up and running last week. I replaced the original 30G drive with an 120G Seagate drive (NTFS) with currently 108G free. The MB is an ECS. All other devices are original and functioning flawlessly. The video card is a 64M ATI Radeon not that it should matter in this case. I followed the instructions that came with the camera with respect to setting it up for download. I have a Sony DVD burner I can connect the camera directly to via DV. I tried that and it worked perfectly. I also connect the DVD to the computer and burned with no issues via USB 2.0. According to the manual with the IEEE card it supports OHCI etc. Well it is a $20 Frys card, so I am a little skeptical of the quality. I have a second IEEE card to test for grins. So I will try reseating and/or swapping cards next. I may also try a different slot. Other than that basic troubleshooting I am not sure what else to try. Oh the IEEE card is new to the rebuild. I did not have it on the original system.