IEEE 1394 Causes my Computer to restart - FIXED

[Nelson37]

You are saying that the wires from the case are pre-formed into ONE plug, that only fits ONE way? Yet this motherboard did NOT come with this case, correct? That means that this "plug" was not designed with that motherboard in mind.

Do this. Remove ALL switch wires. Using a small screwdriver or jumper cap, activate the power-on Pins. You just touch briefly then remove. Let the PC boot up, then do a normal shutdown with ALL swith wires still disconnected.

[normcar]

I have bought this motherboard on ebay and they do not provide technical support or it takes long time to get a respond. I have 30 days to return item for exchange or refund.

They probably sold it knowing there is a problem, I would return it ASAP, and hope I get my money back. However, if you contact the MB manufacture, they may be able to provide support. What is the manufacture & model # of the MB?

[fLYtRap]

You are saying that the wires from the case are pre-formed into ONE plug, that only fits ONE way? Yet this motherboard did NOT come with this case, correct? That means that this "plug" was not designed with that motherboard in mind.

Do this. Remove ALL switch wires. Using a small screwdriver or jumper cap, activate the power-on Pins. You just touch briefly then remove. Let the PC boot up, then do a normal shutdown with ALL swith wires still disconnected.

Yes, this is THE SAME motherboard that came with the originall case.

[psx_pirate]

Go here http://members.ozemail.com.au/~nulifetv/freezip/freeware/
and download the rebooter application (scroll down the page to find it). use it to force shutdown of your pc

[fLYtRap]

I have bought this motherboard on ebay and they do not provide technical support or it takes long time to get a respond. I have 30 days to return item for exchange or refund.

They probably sold it knowing there is a problem, I would return it ASAP, and hope I get my money back. However, if you contact the MB manufacture, they may be able to provide support. What is the manufacture & model # of the MB?

My warranty with Gateway already expired and I'd have to pay for their support.
Here are some details about the motherboard:

Specifications


Specifications
BIOS AMI BIOS
RAM Capacity Three 168-pin DIMM sockets
Support for 32 megabytes (MB) to 1.5 gigabytes (GB) of 133-MHz ECC or non-ECC unbuffered SDRAM using 256-megabit technology
Support for SPD and non-SPD DIMMs

AGP Slot Meets AGP 1x, 2x, and 4x specifications
Processor and Host Bus Speed AMD Athlon processor in a 462-pin ZIF Socket A
133-MHz host bus speed
Chipset VIA KT133 chipset consisting of:

AMD VT82C686A South Bridge (peripheral controller hub)
AMD VT8363 North Bridge (host controller hub)

USB Ports 1.0 specification compatible
On-Board IDE SMSC LPC47M102 LPC interface super I/O controller
UATA 33/66
Slots Five 32-bit bus master PCI v2.2 slots
Supports 3.3-V to 5-V bus interface
Remote Control Meets ACPI specifications
Power switch connector on-board
Soft power off

Environmental Operating: 0 to 55° C (32 to 133° F)
Non-operating: –40 to +70° C (–40 to +158° F)
Note: An ambient temperature that exceeds the board's maximum operating temperature by 5 to 10° C may cause components to exceed their maximum case temperature.

Reliability MTBF is 293,919 hours, at 55° C (133° F)

[fLYtRap]

Here is the link to the seller that sold me this board:

http://cgi.ebay.com/AMD-ATHLON-KT-133-SOCKET-A-MOTHERBOARD-200FSB-MS-6330_W0QQitemZ230...em230033566088

[normcar]

Quote from ebay feedback:

have delt with this company many times unfortunately and have had many DOA'S
Buyer fitzsurfs( 43) Sep-15-06 15:00 330000579557
Reply by asendtek: IF ANYTHING U PURCHASED DOA, CONTACT SUPPORT@ASENDTEK.COM OR CALL 216-458-1101
end quote

He has a pretty high neg marks. Especially now that you can work to get rid of them. Use the above info to contact this company, and see what they say, maybe they will exchange a working item for yours. Who knows?

[fLYtRap]

Yes, I simply can't shut down my computer. When I go to start and shut down the machine is reacting like its going to shut down: logging off, saving your settings, windows is shutting down...and than go to a black screen for just a second and restarting back up. Does anyone have an idea what to do. Just to let you know before you ask if I changed anything recently, the answer is yes and it was motherboard. It seems to work fine for any period of time (I test it 24 hours period)

I have found what is causing my computer to restart

It is IEEE1394 card which when removed from its slot resolves the problem. I've tried all the slots to see if they are bad by any chance and its all the same.
Now, does this mean that IEEE1394 is bad? IT CAN'T, BECAUSE ITS WORKING!

Yes, I'm using it right now and it works just fine, so what is it? Any idea?

I have not used IEEE1394 on my old motherboard, so the problem started when I replaced the motherboard. Perhaps there are some settings I should take care off?

[Nelson37]

If available, you can try changing the slot timings, but you should not have to.

Update mobo and card drivers and BIOS. If that does not solve the issue, then the card and board are just not compatible. It happens.

Unless there is some other hardware that you did not have when everything was working fine, and since you added it some problem has developed, that those of us with slightly cloudy crystal balls are unable to see?

Wake on LAN combined with 1394 Network adapter with powered on device connected?

As for "it can't be bad cause it's working", that is just so very, very wrong.

[fLYtRap]

If available, you can try changing the slot timings, but you should not have to.

Update mobo and card drivers and BIOS. If that does not solve the issue, then the card and board are just not compatible. It happens.

Unless there is some other hardware that you did not have when everything was working fine, and since you added it some problem has developed, that those of us with slightly cloudy crystal balls are unable to see?

Wake on LAN combined with 1394 Network adapter with powered on device connected?

As for "it can't be bad cause it's working", that is just so very, very wrong.

Well, here is a little bit of history. I bought this computer from a Gateway store as a custom build computer. Back than I had no clue about computers at all, so I just told them what I want and they put it everything together. IEEE 1394 was in the tower every since and I never use it untill now with the new motherboard. The motherboard that I replaced is exacly the same as the original and I'm assuming that Gateway woudn't put incompatible card in it. However I have no way to compare since I haven't use this card with the old mobo. Along with the mobo I also upgraded cpu from 1.3 to 1.4 and power supply from 250w to 400w.
I mean computer is working very well, all programs runs fast, movies plays well etc, that rebooting thing is the only problem. I have just bought a new IEEE 1394 to see if this changes anything. I have newest version of BIOS available for this motherboard and drivers for the card are good too.

[Nelson37]

It is impossible to diagnose a condition without a clear explanation of the complete situation. Is English your primary language?

You stated you obtained a new motherboard, without mentioning it was a precise duplicate for the original. For what reason was this done? Lightning strike, by any chance?

You stated you did not use the firewire card in the original PC, yet now you state it was installed all along. "Using it" means it was connected to the box, whether or not you actually plugged a device into the 1394 port is totally irrelevant at this point.

At this point, I am not going to re-read the entire post to determine what information is still being left out, how the new revelations affect the situation, why it is that clear, single-step troubleshooting procedure is not being followed, or anything else. Find someone who knows what they are doing and pay them to discover the problem that you have more than likely caused for yourself. I just don't give a damn anymore.

[fLYtRap]

It is impossible to diagnose a condition without a clear explanation of the complete situation. Is English your primary language?

You stated you obtained a new motherboard, without mentioning it was a precise duplicate for the original. For what reason was this done? Lightning strike, by any chance?

You stated you did not use the firewire card in the original PC, yet now you state it was installed all along. "Using it" means it was connected to the box, whether or not you actually plugged a device into the 1394 port is totally irrelevant at this point.

At this point, I am not going to re-read the entire post to determine what information is still being left out, how the new revelations affect the situation, why it is that clear, single-step troubleshooting procedure is not being followed, or anything else. Find someone who knows what they are doing and pay them to discover the problem that you have more than likely caused for yourself. I just don't give a damn anymore.

lol. I'm not sure how to respond to that...why would you bother to post in the first place if you are not intresting in reading whole thread???

[Nelson37]

You evidently have not noticed I have posted SEVERAL times in this thread.

Reading comprehension - RE-Read, meaning to read AGAIN, what has already been read.

You don't answer important questions and have repeatedly left out significant details. I am not interested in playing 20 questions. I solve PC problems all day long and get paid to do it. When I am doing this for free and someone is just dribbling out the details of the situation I get frustrated asking the same questions over and over.

1. What happened to the original board which required its replacement with a second, identical board? Normally a replacement board would be for upgrade purposes. The implication is that something happened to the original, this would be important information.

The problem at this point is that if you stated "the sky is blue" I would find it necessary to stick my head out the window and look up.

The number of possible ways your PC could be screwed up is quite large, and since you are not interested in reducing the number of possible problems by a step-by-step elimination process, your judgement is questionable in purchasing such an old board, and you are unable to clearly state important conditions such as the "use" or lack thereof, on the 1394 board, this excercise becomes a complete waste of time.

[fLYtRap]

I took my computer apart to clean it up from dust and also I wanted to do ugrades, so I need it cpu and mobo part numbers. When I put it back together I could not get the video to work. I didn't know what happened so I took computer to a repair store for advice. The tech there told me that I must have coused it some kinda of static discharge or something else that propablly damaged motherboard. He wanted to hook me up with upgrades for $800.00, what a joke All I wanted was a little bit faster cpu and more memory and he wanted me to buy pretty much a new computer. He also adviced to fix the computer and sell it as a working system before I get a new one. I don't have money for a new system so I decided to stick to this one. I found on ebay cheap replacement board and faster cpu and I put everything back again.
About 1394 I said that I wasn't using, but you said that I was using it even if I wasn't using it physically. Whatever it is IEEE1394 was in the system when I bought it, but like I said I didn't use it by physically connecting any devices. I am using it right now transfering data to my laptop so I can clean up hard drives. Since I started to using it for the network my pc is reacting this way.

[Nelson37]

So you took the original apart, put it back together, and broke it in the process.

By "could not get the video to work", I assume you mean the screen remained black. PC lights, fans spinning, hard drive has power, single POST beep, or multiple POST beeps? Remove the video card, no other actions, number of POST beeps? That is seven questions needing answer.

1394 card and network issue. If you disconnect the network device, does it shut down normally? Did you check the BIOS for the Wake on LAN feature?

That is nine questions.

Most likely you cracked the original mobo inserting the card.

Do you ever get carpet sparks in the environment where the PC was originally worked on? How often? This type of static discharge can in fact damage PC components, though unlikely.

Are you using the same video card in the new Motherboard? If it still works, then almost certain the original mobo was cracked.

That is twelve questions.

[fLYtRap]

I think I busted cpu and the mobo at the same time and it wasn't a static discharge. I forgot to put cooling fan over the cpu and I power it up and the smoke came out of the socket.
After that screen was black, fans spinning, lights on and hdd was getting power as well. There was no beeps at all in any time.
I though I busted video card as well, so I bought a new card to check it out, but that wasn't a problem and my old card is working great.
When I removed 1394 from the slot computer is shutting down with no problem. I came up with a temp solution and am putting it on stand by and than I power it down with the button. I set the BIOS to default.

[Nelson37]

Well, ALLLLL Righty then.

You actually answered most of them.

However, the most important question specifically relating to your current issue is the one about Wake on LAN, and removing the network connection and test the shutdown. Do you not want to solve the problem, or what?

"Set the Bios to default" could mean quite a number of different things, and is not specific enough to provide any useful information whatsoever.

[fLYtRap]

Well, ALLLLL Righty then.

You actually answered most of them.

However, the most important question specifically relating to your current issue is the one about Wake on LAN, and removing the network connection and test the shutdown. Do you not want to solve the problem, or what?

"Set the Bios to default" could mean quite a number of different things, and is not specific enough to provide any useful information whatsoever.

I do not have option Wake on LAN in the BIOS.

Disconecting the network connection doesn't change anything, however removing 1394 from PCI slot does.

[Nelson37]

Was the original 1394 card installed in the PC when you smoked the chip? It should have been removed at this stage, possible it was damaged at that time.

At this point, the problem seems to be nailed down to a single cause. About all you can do is try a different PCI slot and/or try the new 1394 card you bought. Quite possible the new board has some slight change from the original which is somewhat incompatible with the original 1394 card. Or the card is damaged. No real way to tell, unless the new card is identical and works perfectly. Then again, it could have some minor update which resolves the problem.

I would recommend you thoroughly inspect the bios for any WAKE ON features whatsoever, and turn them all off, except for power switch if that is listed that way.

[fLYtRap]

Done, the problem is gone. I just got new 1394 card and the computer doesn't restart no more.
BTW Nelson, I didn't found anything in the BIOS that is close to Wake on LAN option.

Thanx E1 for help!