IEEE 1394 Causes my Computer to restart - FIXED

[fLYtRap]

Yes, I simply can't shut down my computer. When I go to start and shut down the machine is reacting like its going to shut down: logging off, saving your settings, windows is shutting down...and than go to a black screen for just a second and restarting back up. Does anyone have an idea what to do. Just to let you know before you ask if I changed anything recently, the answer is yes and it was motherboard. It seems to work fine for any period of time (I test it 24 hours period)

I have found what is causing my computer to restart

It is IEEE1394 card which when removed from its slot resolves the problem. I've tried all the slots to see if they are bad by any chance and its all the same.
Now, does this mean that IEEE1394 is bad? IT CAN'T, BECAUSE ITS WORKING!

Yes, I'm using it right now and it works just fine, so what is it? Any idea?

[TJohns]

Check in your CMOS if you've got settings for APM (Advanced Power Management) & try it both when turned on and when off ... sounds like it's an incompatiblility with the way Windows tries to do a software turn-off of the power supply.

Trev

[biviray]

Through my experience there are usually three items that causes this problem.
1. Power supply
2. Motherboard
3. Windows
The motherboard tells the power suppply shutdown through a command from Windows.
If it's the wrong command (reboot) obviously it's Windows.
The motherboard is not giving the command to shutdown. Since you replaced the motherboard, I would say that is your problem.
If you have another power supply you could use for testing, that is the easiest and quickest way to check.

[fLYtRap]

Check in your CMOS if you've got settings for APM (Advanced Power Management) & try it both when turned on and when off ... sounds like it's an incompatiblility with the way Windows tries to do a software turn-off of the power supply.

Trev

I have in BIOS Power Management Configuration uncer Advanced tab, but there is only option for AC/Power Loss and whether is on or off it doesn't make any difference.

[fLYtRap]

Through my experience there are usually three items that causes this problem.
1. Power supply
2. Motherboard
3. Windows
The motherboard tells the power suppply shutdown through a command from Windows.
If it's the wrong command (reboot) obviously it's Windows.
The motherboard is not giving the command to shutdown. Since you replaced the motherboard, I would say that is your problem.
If you have another power supply you could use for testing, that is the easiest and quickest way to check.

I thought about power supply and I put it in 400watts and it was acting the same as my old 250watts.
On this computer I'm running 2 operating systems on 2 different hard drives. On one HDD I have ME installed and on the other XP. I was thinking about reinstalling them, but they are running pretty good except for that little problem.
It sound like I have to return the motherboard and get another one in this case.

[normcar]

Are you sure you plugged in the wires to the MB correctly? I would double-check the pluged in wires, you may have crossed the on/off switch or another wire. These plugin areas on the MBs are so small, it is easy to make a mistake.

Also check your jumper settings too.

[Des]

Which OS are you running? I had this problem over the summer, tried CHKDSK and other stuff to fix it but nothing worked. Even re-installed w2k! Turns out that it was my monitor going bad. In W2K most newer monitors are autodetected under plug and play (yeah right) When the monitor was dying W2K couldn't get a fix on it and kept rebooting trying to find drivers for it.
I replaced the monitor, still had some flakey issues and then ran chkdsk from the windows CD and let it scan and fix the drive. Everything worked like new from there.

2 weeks later I got hit by a virus and decided to re-install W2K, again ...

Thanks for listening.

--dES

[INFRATOM]

OOPS I didn't see you changed mother board, if problem started after change unplug every wire and cable from your motherboard and re-connect. most likely you made wrong connection on start button or reset something like that. go step by step with the MB manual for jumpers if any and the wiring.

[Des]

The 'popular' one is Blaster, there are a few others. I had scanned for them first and used the various 'kill tools' avaiable from Symantec's and a few other sites. Nothing was ever detected.

I know exactly where the virus I got later on came from.

--dES

[fLYtRap]

Which OS are you running? I had this problem over the summer, tried CHKDSK and other stuff to fix it but nothing worked. Even re-installed w2k! Turns out that it was my monitor going bad. In W2K most newer monitors are autodetected under plug and play (yeah right) When the monitor was dying W2K couldn't get a fix on it and kept rebooting trying to find drivers for it.
I replaced the monitor, still had some flakey issues and then ran chkdsk from the windows CD and let it scan and fix the drive. Everything worked like new from there.

2 weeks later I got hit by a virus and decided to re-install W2K, again ...

Thanks for listening.

--dES

I run ME on first HDD and XP on second HDD. Bouth OS seems to run smoothly. I don't have monitor for that computer, instead I'm watching it on my TV SET.

[fLYtRap]

sounds you got the virus, first make sure your start buttons are not stuck. Can't remmber the name of the virus thats keep rebooting, you have to boot into safe mode and use the removal procedure. unplug the computer when it goes down and boot into safe mode. Google or go to anti-virus sites and find the virus and its removal procedure. good luck
OOPS I didn't see you changed mother board, if problem started after change unplug every wire and cable from your motherboard and re-connect. most likely you made wrong connection on start button or reset something like that. go step by step with the MB manual for jumpers if any and the wiring.

This computer is not connected to the Internet, so I can't have a virus on it. There is only 1 plug that goes from power supply to the motherboard and it can be only plugged in one spot. Also there is only 1 jumper.

[INFRATOM]

Sorry I didn't see your original question, The wires that you connect to MB that shows HD light, start button reset, button etc are likely mixed up. take all the wires out and compare them with manual make sure the orientation of picture and MB is the same so you get the pins correctly. The wires I'm talking about is the wires that come from your computer case (box) and connect to MB for the controls, lights etc

[fLYtRap]

Sorry I didn't see your original question, The wires that you connect to MB that shows HD light, start button reset, button etc are likely mixed up. take all the wires out and compare them with manual make sure the orientation of picture and MB is the same so you get the pins correctly. The wires I'm talking about is the wires that come from your computer case (box) and connect to MB for the controls, lights etc

Well, the wires can't be mixed up, because at the end of them (that is on the MB end) they are combined into 2 plugs and those plugs can only be plugged in one way.

[rkr1958]

I had the same exact problem you had and finally solved it after 6-months. Here's the thread that documents my issue and resolution (not likely that you have the same problem which was my firewire card).

https://forum.videohelp.com/viewtopic.php?t=296978&highlight=

[Nelson37]

Check the BIOS under settings for Pwr Switch operation, the button can be set to reboot rather than turn off. Since you just changed the mobo, this is the most likely place for the problem.

There may be several vaguely different settings here, but this is almost certainly the issue. Try several different ones and reboot, shutdown, and test. Do a power off first after each change.

Windows tells the BIOS to perform the shutdown operation. The mechanical switch connection has no effect on this. Shutdown works even when the switch is not connected at all and has been temporarily jumped for startup.

There are a few older boards which need a shutdown utility, but these are rare nowadays. Mostly older AMD boards.

[INFRATOM]

by mixup I mean you may have connected the HD wire to reset button forexample but if you don't go to basic can't be sure what it is. pull all the wires only connect the start and go from there, in case of drivers boot into safe mode and shut down no drivers should interfere. Problem mentioned on the above link was a bad pci card it is possible a card is not seated well also.

[redwudz]

Here's a couple of sites that might help. The first is a Windows shutdown troubleshooting page: http://www.aumha.org/win4/a/shutdown.php

The second is from MS and directly discusses shutdown/restart problems: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

For more, just do a Google search for 'windows shutdown problems'. There are about 7 million links, so it's a fairly common problem. The trouble is, there can be a lot of different causes. If it was just no shutdown, I would suspect a program running that won't quit. But the reboot part is a little unusual.

[fLYtRap]

Here's a couple of sites that might help. The first is a Windows shutdown troubleshooting page: http://www.aumha.org/win4/a/shutdown.php

The second is from MS and directly discusses shutdown/restart problems: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

For more, just do a Google search for 'windows shutdown problems'. There are about 7 million links, so it's a fairly common problem. The trouble is, there can be a lot of different causes. If it was just no shutdown, I would suspect a program running that won't quit. But the reboot part is a little unusual.

I went through them, but they didn't help me at all. First link applies to windows that hangs and mine doesn't, just restarts. Second link also doesn't explain much. They want you to email them, so they can take care of this.

[fLYtRap]

I don't think there is anything wrong with operating system. I run ME on HDD one and XP on HDD two and they both restarts on shut down command. I think there must be something with BIOS, but not sure what it could be.

[Des]

What motherboard (brand and model) is it? That might help in troubleshooting. Also check out the manufacturer's website to see if they have a knowledgebase or faq that might cover this issue.

One thing to try when building a computer that acts flakey is to take it ALL apart and start putting it back together again, slowly and carefully and see if that 'fixed' anything.

Keep us posted.

--dES

[roma_turok]

Try Rs Somnifero shutdown manager that allows you to turn off your computer:
http://www.download.com/Rs-Somnifero/3000-2094_4-10348019.html?tag=lst-0-1

[Prot]

Is your computer networked to another computer? Wake-up on LAN may be active causing your computer to come to life again. It will be detecting a signal from the other computer, then power up. I had this problem as well.

[normcar]

"Rebuilding" your computer is probably the best thing. Take everything out, and start from scratch. Start/shutdown after every "part" is added. I have had to do this to find problems with my computers. I have even found problems with the motherboards themselves.

Building your own computers comes with such problems. Dell and other manufactures spend thousands on testing equipment and testing time for components ensuring that each component works well with each other component, but that is a small cost over millions of units sold. You are now doing the same thing on a smaller scale. However you still receive the benefit of using better components, which create a better system.

You have 2 HDs set up for different OS. Try using only the one HD with the OS you are currently using.

[adam]

This happened to me once and my mobo manual vagely referenced the problem. The solution was to reset the CMOS battery. Its a small round and flat battery like the ones you find in digital watches. Its usually near the bottom of the board. Use a screw driver to push the little tabs and remove it. Leave it off for like 10-30 secs and replace. It worked for me.

[fLYtRap]

What motherboard (brand and model) is it? That might help in troubleshooting. Also check out the manufacturer's website to see if they have a knowledgebase or faq that might cover this issue.

One thing to try when building a computer that acts flakey is to take it ALL apart and start putting it back together again, slowly and carefully and see if that 'fixed' anything.

Keep us posted.

--dES

It is not a buildup computer, I only replaced mothrboard and all the connections are exacly the same, so there can't be any mstakes.
I bought this desktop in 2001 and it is Gateway Select 1300 upgraded to 1400 which is max for cpu.

The motherboard is:

Socket A (Socket 462) for AMD® Athlon™ up to 1.4Ghz, AMD ATHLON KT-133, MSI MS-6330.

[fLYtRap]

Is your computer networked to another computer? Wake-up on LAN may be active causing your computer to come to life again. It will be detecting a signal from the other computer, then power up. I had this problem as well.

Yes it is connected to a network with a laptop through 1394, but when the laptop is turned off that shoudn't affect, shoud it?

[fLYtRap]

"Rebuilding" your computer is probably the best thing. Take everything out, and start from scratch. Start/shutdown after every "part" is added. I have had to do this to find problems with my computers. I have even found problems with the motherboards themselves.

Building your own computers comes with such problems. Dell and other manufactures spend thousands on testing equipment and testing time for components ensuring that each component works well with each other component, but that is a small cost over millions of units sold. You are now doing the same thing on a smaller scale. However you still receive the benefit of using better components, which create a better system.

You have 2 HDs set up for different OS. Try using only the one HD with the OS you are currently using.

I did that already. I was also trying different cpu and power supply. I still think the problem is within motherboard itself. I have test it the board with a professional diagnostic software and it passed all tests. I believe there is a problem with BIOS, but I am not sure what exacly.

[fLYtRap]

This happened to me once and my mobo manual vagely referenced the problem. The solution was to reset the CMOS battery. Its a small round and flat battery like the ones you find in digital watches. Its usually near the bottom of the board. Use a screw driver to push the little tabs and remove it. Leave it off for like 10-30 secs and replace. It worked for me.

I have done that as soon as I got the motherboard. I removed CMOS battery for 10 minutes.

[normcar]

Have you contacted the MB company? I would do that, and if they cannot help you fix the problem, ask for a return. Because if you don't shut down correctly, you may end up corrupting the OS, and possibly losing data.

[fLYtRap]

Have you contacted the MB company? I would do that, and if they cannot help you fix the problem, ask for a return. Because if you don't shut down correctly, you may end up corrupting the OS, and possibly losing data.

I have bought this motherboard on ebay and they do not provide technical support or it takes long time to get a respond. I have 30 days to return item for exchange or refund.