I've been using TMPGEnc to make screencaps chapter by chapter but I've ran into a problem.

On chapter 17 of my Harry Potter & The Goblet of Fire dvd the source range won't work so I end up only capturing one frame. I tried typing in a number for the end frame but everything past the first frame is just a blank screen.

I borrowed another GoF DVD from someone and when I ripped that chapter I ran into the same problem.

Anyone know how to fix this so I can capture frames from this chapter?