hp dvd 740 will not burn a dual layer disc

[darkangelman1]

i recently bought a new hp 740 dual layer burner and it will not burn a dual layer disc, i can back up a single layer disc no problems. but it will not do a dual layer. i use dvd decrypter ver. 3.5.4.0 and use dvd shrink 3.2.0.15 and anydvd 5.9.4.1. again never had a problem with this software before and can backup my dvd's onto a single layer no problems. i do switch the preferences tab in dvd shrink from dvd-5 to dvd-9 when doing a dual layer disc other than that it's basic backing up. i called hp and the first question he asked me if i was using dvd shrink and i said yes and he said that dvd shrink is not compatible with this burner that he thought i needed new shrinking software that is compatible with this burner if so is there something better? other than that he recommended calling nero and asking them, tried that couldn't get through. here is the error messages i get when burning has failed. also i don't anything running in the background when backing up.

1A20-8218-0270-2363-4267-8601*

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:20:56 AM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 11:35:32 AM
Nero API version: 6.6.0.16
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Ahead\Nero\
Application: ahead\Nero - Burning Rom
Internal Version: 6, 6, 0, 16b

Recorder: <HP DVD Writer 740b> Version: FF24 - HA 1 TA 1 - 6.6.0.16
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 6Y080P0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : HP DVD Writer 420n atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HP DVD Writer 740b atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
HP DVD Writer 420n D: CDRom0
HP DVD Writer 740b E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523568kB)
Free physical memory: 254MB (260700kB)
Memory in use : 50 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

21.5.2006
NeroAPI
10:06:48 PM #1 Phase 112 File APIProgress.cpp, Line 276
DVD-Video files reallocation started

10:06:48 PM #2 Phase 114 File APIProgress.cpp, Line 276
DVD-Video files reallocation completed (no file modified)

10:06:48 PM #3 Phase 111 File APIProgress.cpp, Line 276
DVD-Video files sorted

10:06:48 PM #4 Text 0 File Reader.cpp, Line 127
Reader running

10:06:48 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

10:06:48 PM #6 Text 0 File Writer.cpp, Line 122
Writer HP DVD Writer 740b running

10:06:48 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

10:06:49 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

10:06:49 PM #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

10:06:50 PM #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 4115711 (914:36.11, 8038MB)

10:06:50 PM #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO

10:06:50 PM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: HP DVD Writer 740b, Media type: DVD+R9 Double Layer
Disc Manufacturer ID: CMC MAG, Media Type ID: D01, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 0

10:06:50 PM #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:06:50 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 4115712 (4115712) = #4115712/914:36.12
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4115712 blocks [HP DVD Writer 740b]
--------------------------------------------------------------

10:06:50 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [HP DVD Writer 740b] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8428978176, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
4115712 | lead-out | 1 | 0x41 | 0x00

10:06:50 PM #16 Phase 24 File APIProgress.cpp, Line 276
Caching of files started

10:06:50 PM #17 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.

10:06:50 PM #18 Phase 25 File APIProgress.cpp, Line 276
Caching of files completed

10:06:50 PM #19 Phase 36 File APIProgress.cpp, Line 276
Burn process started at 2.4x (3,324 KB/s)

10:06:50 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:06:50 PM #21 Text 0 File DVDPlusDualLayer.cpp, Line 614
L0 Data Zone Capacity set to 2057904 (1F66B0h, 4019MB) -> OK, confirmed setting

10:06:50 PM #22 CDR -1205 File DVDPlusDualLayer.cpp, Line 641
Burning Layer 1

10:06:50 PM #23 Text 0 File DVDPlusDualLayer.cpp, Line 651
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode

10:06:50 PM #24 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R DL (14), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: FCFFFF h
End Sector Number in Layer 0: 22D7FF h (LBN: 1FD7FF h, 4075 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 0 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: D01
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 64
Media Specific [16..63]:
00 00 00 43 4D 43 20 4D - 41 47 00 44 30 31 00 40 ...CMC.MAG.D01.@
25 25 37 0B 02 3C 6A 02 - 3C 6A 1B 1C 0D 0C 0C 0C %%7..<j.<j......
02 01 01 10 00 1B 1C 0D - 0C 0C 0C 02 01 01 10 00 ................

10:06:50 PM #25 Text 0 File DVDPlusRW.cpp, Line 665
Start write address at LBA 0
DVD high compatibility mode: Yes

10:15:08 PM #26 SCSI -400 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x00B70000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x80
Sense Qual: 0x04
CDB Data: 0x2A 0x00 0x00 0x0B 0x02 0xA0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0E
0x00 0x00 0x00 0x00 0x80 0x04

10:15:08 PM #27 CDR -400 File Writer.cpp, Line 311
Unspecified target error

10:15:08 PM #28 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

10:15:08 PM #29 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

10:15:08 PM #30 Phase 127 File APIProgress.cpp, Line 276
Generating DVD high compatibility borders

10:15:08 PM #31 Phase 129 File APIProgress.cpp, Line 276
Generating DVD borders completed successfully

10:15:08 PM #32 Phase 38 File APIProgress.cpp, Line 276
Burn process failed at 2.4x (3,324 KB/s)

10:15:08 PM #33 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.

10:15:08 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 8:53:02 AM
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/19/2004 1:56:45 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\InCDfs.SYS': Ver=4, 3, 20, 1, size=101504 bytes, created 7/25/2005 12:53:28 PM (InCD4 driver for win NT/2K/XP)
File 'Drivers\InCDpass.SYS': Ver=4, 3, 20, 1, size=29696 bytes, created 7/25/2005 12:53:04 PM (InCD4 driver for win NT/2K/XP)
File 'Drivers\InCDrec.SYS': Ver=4, 3, 20, 1, size=8704 bytes, created 7/25/2005 12:53:30 PM (InCD4 driver for win NT/2K/XP)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

if anyone can help me thank you in advance cause this getting expensive after wasting 8 dual layer discs also does anyone know where to buy dual layer discs cheaper than the stores.

[budz]

use IMG BURN to burn DL MEDIA. the author is the same for both programs.

http://imgburn.com/index.php?act=download

if i'm not mistaken your HP 740 is a rebadged BENQ 1640 drive.

i see you're DL MEDIA is CMC which is crappy media. use VERBATIM DL MEDIA.

[darkangelman1]

i was wondering about the DL media. it is HP DL dvd +r media 2.4x 8.5gb 3 pack for
$9.98 new at walmart. i was going to buy the verbatim but these were cheaper but i will be going back to verbatim. what do you think?

[budz]

i was wondering about the DL media. it is HP DL dvd +r media 2.4x 8.5gb 3 pack for
$9.98 new at walmart. i was going to buy the verbatim but these were cheaper but i will be going back to verbatim. what do you think?

get the verbatim DL media instead of wasting your money on cheap media! as the old saying goes you pay for what you get!

[darkangelman1]

i am trying to use imageburn that you recommended but the dvd files that i used dvd decrypter to decrypt are not image files they are video ts files it keeps saying it will only read image files. i don't won't to lose my video ts files that i already have. what can i do to make this read them? the guides don't say how to do much. thanks

[budz]

i am trying to use imageburn that you recommended but the dvd files that i used dvd decrypter to decrypt are not image files they are video ts files it keeps saying it will only read image files. i don't won't to lose my video ts files that i already have. what can i do to make this read them? the guides don't say how to do much. thanks

download IMG TOOL CLASSIC to convert the VIDEO_TS files to a ISO IMAGE.

http://www.coujo.de/

you could also use IMG TOOL BURN to burn those VIDEO_TS files as well. that link above has a guide on how to use it.

[darkangelman1]

i want to convert my video ts files to a image files using image tool classic but every time i try to use image tool classic it says it can't find the video_ts directory. when i click on the folder where i hold the movie files nothing shows i have them in a folder on the desktop and the folder is the movie name. but it show no vob or ifo file or no video_ts folders. what am i doing wrong? the animated guide looks like i am doing it right.

[darkangelman1]

man i have tried everything to get image tool classic to work are there any better guides on this program that that tells you how to convert, ifo, vob and video _ts files to image files? thanks

[budz]

i want to convert my video ts files to a image files using image tool classic but every time i try to use image tool classic it says it can't find the video_ts directory. when i click on the folder where i hold the movie files nothing shows i have them in a folder on the desktop and the folder is the movie name. but it show no vob or ifo file or no video_ts folders. what am i doing wrong? the animated guide looks like i am doing it right.

I did the same thing you did when I first used IMGTOOL CLASSIC. When you direct IMGTOOL CLASSIC to find the VIDEO_TS directory don't open up the actual VIDEO_TS directory. Just direct it to the folder that has the VIDEO_TS directory folder. Look at this screenshot below. I only opened up the folder that contains the VIDEO_TS directory.

[darkangelman1]

image tool classic works great now i can't believe i missed that little step to process it, i'm no newbie at dvd's, vcd's and so on but it feels good to learn something new that make it all easier. this proves you can never stop learning something new. i greatly appreciate all the help, you rock! oh and i can burn my dual layer dvd's now with no problems and i switched to verbatim media. again thanks for all the help.