Encore: Unknown error File Error 331778

[mapleleiah]

Hello,

A fellow Encore user has the following problem:

Whenever he wants to encode and burn a project, everything goes well right
up to the point where the DVD has almost finished burning. Then he always
gets the following error:

"Unknown error File Error 331778"

So far, he hasn't had any problems with his burn device, nor with the brand
of blank DVD's that he's using.

I can't find anything about this error in Google nor on the Adobe website.

Has anyone had this problem before too?

Lenny

[VERVE]

I understand his frustration. If he changed any of the footage and encore failed to update, this might occur.

best action: 1-make sure all assets are copied to the same drive (preferrably not the OS disk)
2- replace assets in encore of all with the new copied assets on the non-OS harddisk. ( including footage, .psd, .jpg , wav ...etc...)
3- save the project under a new directory and name
4- check project ( correct any problems that the check has uncovered)

PS: If none of this works, it might be a hardware issue.


good luck,

VERVE