Problem when going to burn

[BOSSMAN22]

When I go to burn a movie after using DVDSHRINK I get the following message, could this be a hardware problem? Any help would be appreciated. I never had this problem until recently.


Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 5:33:44 PM
Nero API version: 6.3.1.20
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Ahead\Nero\
Application: ahead\Nero - Burning Rom
Recorder: <GENERIC DVD RW 4XMax> Version: 2.15 - HA 1 TA 0 - 6.3.1.20
Adapter driver: <atapi> HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ATAPI

=== Scsi-Device-Map ===
DiskPeripheral : ST3120026A atapi Port 0 ID 1 DMA: On
CdRomPeripheral : GENERIC DVD RW 4XMax atapi Port 1 ID 0 DMA: On
CdRomPeripheral : LG DVD-ROM DRD8160B atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
GENERIC DVD RW 4XMax D: CDRom0
LG DVD-ROM DRD8160B G: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 49283072 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 319MB (327216kB)
Free physical memory: 142MB (146364kB)
Memory in use : 55 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

24.5.2006
NeroAPI
2:28:55 PM #1 Phase 112 File APIProgress.cpp, Line 273
DVD-Video files reallocation started

2:28:55 PM #2 Phase 114 File APIProgress.cpp, Line 273
DVD-Video files reallocation completed (no file modified)

2:28:55 PM #3 Phase 111 File APIProgress.cpp, Line 273
DVD-Video files sorted

2:28:56 PM #4 Text 0 File Reader.cpp, Line 126
Reader running

2:28:56 PM #5 Text 0 File Writer.cpp, Line 124
Writer GENERIC DVD RW 4XMax running

2:28:56 PM #6 Text 0 File AudioCompilationImpl.cpp, Line 817
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

2:28:56 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

2:28:56 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

2:28:56 PM #9 Text 0 File Burncd.cpp, Line 3173
Turn on Disc-At-Once, using DVD media

2:28:57 PM #10 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286095 (508:01.20, 4465MB)

2:28:57 PM #11 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO

2:28:57 PM #12 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: GENERIC DVD RW 4XMax, Media type: DVD+R
Disc Manufacturer ID: RITEK, Media Type ID: R03, Product revision number: 2
Disc Application Code: 0, Extended Information Indicators: 3

2:28:57 PM #13 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================

2:28:57 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 2286096 (2286096) = #2286096/508:1.21
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286096 blocks [GENERIC DVD RW 4XMax ]
--------------------------------------------------------------

2:28:57 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [GENERIC DVD RW 4XMax ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681924608, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2286096 | lead-out | 1 | 0x00 | 0x41

2:29:03 PM #16 Phase 24 File APIProgress.cpp, Line 273
Caching of files started

2:29:03 PM #17 Text 0 File Burncd.cpp, Line 4183
Cache writing successful.

2:29:03 PM #18 Phase 25 File APIProgress.cpp, Line 273
Caching of files completed

2:29:03 PM #19 Phase 36 File APIProgress.cpp, Line 273
Burn process started at 2.4x (3,324 KB/s)

2:29:03 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

2:29:03 PM #21 Text 0 File Cdrdrv.cpp, Line 8128
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 3 h
Disc Manufacturer ID: RITEK...
Media type ID: R03
Product revision number: 2
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 03 52 49 54 45 4B - 00 00 00 52 30 33 02 38 ...RITEK...R03.8
23 54 37 20 00 5D 6C 00 - B2 67 15 15 0B 0B 08 08 #T7..]l..g......
01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

2:29:03 PM #22 Text 0 File DVDPlusRW.cpp, Line 628
Start write address at LBA 0
DVD high compatibility mode: Yes

2:47:06 PM #23 SCSI -1106 File Cdrdrv.cpp, Line 1442
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x01030000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x73 0x03

2:47:06 PM #24 CDR -1106 File Writer.cpp, Line 304
Power calibration error

2:47:06 PM #25 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

2:47:06 PM #26 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

2:47:08 PM #27 Phase 127 File APIProgress.cpp, Line 273
Generating DVD high compatibility borders

2:47:08 PM #28 SCSI -1106 File Cdrdrv.cpp, Line 1188
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03
CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x73 0x03

2:47:09 PM #29 Phase 129 File APIProgress.cpp, Line 273
Generating DVD borders completed successfully

2:47:09 PM #30 Phase 38 File APIProgress.cpp, Line 273
Burn process failed at 2.4x (3,324 KB/s)

2:47:09 PM #31 Text 0 File AudioCompilationImpl.cpp, Line 828
DRM: DRM burn session terminated.

2:47:09 PM #32 Text 0 File AudioCompilationImpl.cpp, Line 857
DRM: Closing entire DRM handling. Bye.


Existing drivers:
File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 11/2/2002 9:53:04 AM

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[redwudz]

Generally, a power calibration error is hardware related and internal to the burner. First thing to do is to try different media and that normally solves it. If not, clean your DVD burner laser lens. If neither of those changes do any good, then your burner may be failing.

[Sabro]

AND...if your burner is the problem, mostlikely it will just DIE without
any warning...at least that has been my expirence.

Sabro

[Raniburger]

I have a similar problem when I get to the burning stage in Shrink lately. However, the error message usually spits out something related to focus or tracking error - and then just packs up. However, when I then burn my encoded files using Nero separately, it seems to work just fine. I've made quite a few coasters lately... Is this likely to be a software issue or hardware?

Thanks...

[redwudz]

Raniburger, your problem may be different, though it still sounds like a hardware problem. You can look at the Nero site for Nero errors. http://ww2.nero.com/nero6/enu/FAQs_Products_NeroBurningROM_Error-Messages.html#9

You could try different burning software and see if that makes any difference.

And I should mention the Nero site states two other possible causes of 'Power calibration errors'. One is not enough power being provided to the burner. This would be a power supply problem and could also happen with external burners. This would only be likely if you recently added more devices to the system and overloaded the PS. The second cause is a firmware problem with the burner and they suggest a firmware upgrade. This would relate more to using a different media that the burner wasn't originally set up for. Changing media to a different brand should solve this without a firmware change, but if all else fails, you have little to lose.

Probably the main thing with either error is, if they are caused by hardware problems internal to the burner, they will get worse. A software problem will generally be consistant.

[Raniburger]

I just retried, this time just burning the saved image directly to disc using Nero. Failed again, here's the error message:


Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 16/12/2003 7:18:06 PM
Nero version: 6.3.1.12 (Nero Express)
Recorder: <HL-DT-ST DVDRAM GSA-4160B>Version: A302 - HA 1 TA 0 - 6.3.1.12
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <HL-DT-ST DVDRAM GSA-4160B>Version: A302 - HA 1 TA 0 - 6.3.1.12
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : IBM-DJNA-352030 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD600BB-22JHA0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : HL-DT-ST DVDRAM GSA-4160B atapi Port 1 ID 0 DMA: On
CdRomPeripheral : LITE-ON LTR-48246S atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
HL-DT-ST DVDRAM GSA-4160 D: CDRom0
LITE-ON LTR-48246S E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 511MB (523568kB)
Free physical memory: 157MB (161320kB)
Memory in use : 69 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

25.5.2006
UDF/ISO compilation
5:52:07 PM #1 Phase 112 File dlgbrnst.cpp, Line 1836
DVD-Video files reallocation started

5:52:07 PM #2 Phase 114 File dlgbrnst.cpp, Line 1836
DVD-Video files reallocation completed (no file modified)

5:52:07 PM #3 Text 0 File Isodoc.cpp, Line 6065
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

5:52:07 PM #4 Phase 111 File dlgbrnst.cpp, Line 1836
DVD-Video files sorted

5:52:07 PM #5 Text 0 File Reader.cpp, Line 118
Reader running

5:52:07 PM #6 Text 0 File Writer.cpp, Line 124
Writer HL-DT-ST DVDRAM GSA-4160B running

5:52:07 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

5:52:07 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

5:52:07 PM #9 Text 0 File Burncd.cpp, Line 3167
Turn on Disc-at-once, using DVD media

5:52:07 PM #10 Text 0 File DlgWaitCD.cpp, Line 245
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286127 (508:01.52, 4465MB)

5:52:07 PM #11 Text 0 File DlgWaitCD.cpp, Line 257
Write in overburning mode: NO (enabled: CD)

5:52:07 PM #12 Text 0 File DlgWaitCD.cpp, Line 2137
Recorder: HL-DT-ST DVDRAM GSA-4160B, Media type: DVD+R
Disc Manufacturer ID: CMC MAG, Media Type ID: E01, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 3

5:52:07 PM #13 Text 0 File DlgWaitCD.cpp, Line 418
>>> Protocol of DlgWaitCD activities: <<<
=========================================

5:52:07 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 2286128 (2286128) = #2286128/508:1.53
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286128 blocks [HL-DT-ST DVDRAM GSA-4160B]
--------------------------------------------------------------

5:52:07 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 982
Prepare recorder [HL-DT-ST DVDRAM GSA-4160B] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681990144, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2286128 | lead-out | 1 | 0x00 | 0x41

5:52:07 PM #16 Phase 24 File dlgbrnst.cpp, Line 1836
Caching of files started

5:52:08 PM #17 Text 0 File Burncd.cpp, Line 4177
Cache writing successful.

5:52:08 PM #18 Phase 25 File dlgbrnst.cpp, Line 1836
Caching of files completed

5:52:08 PM #19 Phase 36 File dlgbrnst.cpp, Line 1836
Burn process started at 8x (11,080 KB/s)

5:52:08 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2345
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

5:52:08 PM #21 Text 0 File Cdrdrv.cpp, Line 8063
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 3 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: E01
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 03 43 4D 43 20 4D - 41 47 00 45 30 31 00 38 ...CMC.MAG.E01.8
23 54 37 10 02 38 6A 02 - 88 67 15 15 0B 0B 08 08 #T7..8j..g......
01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

5:52:08 PM #22 Text 0 File dlgbrnst.cpp, Line 1694
Set remaining time: 7:11,336 (431336ms) -> OK

5:52:08 PM #23 Text 0 File DVDPlusRW.cpp, Line 606
Start write address at LBA 0
DVD high compatibility mode: Yes

5:57:04 PM #24 SCSI -1039 File Cdrdrv.cpp, Line 1441
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x04AC0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x14 0x3F 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x10
0x35 0x01 0x00 0x0E 0x09 0x01

5:57:04 PM #25 CDR -1039 File Writer.cpp, Line 304
Focus or tracking error

5:57:04 PM #26 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

5:57:04 PM #27 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

5:57:04 PM #28 SCSI -1039 File Cdrdrv.cpp, Line 1187
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x35 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x04 0x00 0x00 0x00 0x00 0x10
0x35 0x01 0x00 0x0E 0x09 0x01

5:57:06 PM #29 Text 0 File dlgbrnst.cpp, Line 1694
Set remaining time: 0:00,000 (0ms) -> OK

5:57:06 PM #30 CDR -1039 File WriterStatus.cpp, Line 164
Focus or tracking error
HL-DT-ST DVDRAM GSA-4160B\H1 T0

5:57:06 PM #31 TRANSFER -24 File WriterStatus.cpp, Line 164
Could not perform end of Disc-at-once

5:57:06 PM #32 Text 0 File dlgbrnst.cpp, Line 1694
Set remaining time: 0:00,000 (0ms) -> OK

5:57:06 PM #33 Phase 38 File dlgbrnst.cpp, Line 1836
Burn process failed at 8x (11,080 KB/s)


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 7/05/2004 3:01:14 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 4/08/2004 8:59:44 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)



It then says:

* Focus or tracking error
* Could not perform end of Disc-at-once
* Burn process failed!


Does this help?

[thegeeman]

Do NOT understand any of those error messages-above my head and understanding.

Why not try burning with DVD Decrypter after DVD Shrink? To rule out or rule in hardware problem.

There have been some issues with DVD Shrink and then burning with Nero recently; is it not beyond the realms of possiblity that it could be a software issue?

Sorry can help further.

[Richard_G]

It's quite simple if you read through it. Everything goes fine until it tries to start burning and then it gets a laser focus or tracking error. Try putting a cleaning disc through the burner in case it is just dirt on the lens. If that doesn't work, it's time for a new burner.

[BOSSMAN22]

Cleaned the burner and that didn't work so I went to Walmart and picked up a 16X dual layer burner for $50 and all is fine now. I needed a new one anyway.

[redwudz]

With the price of DVD burners being fairly low these days, replacing them is sometimes the best option. If you have tried cleaning, changing media, tried a different burning program and still have the problem, replace the burner.

Consistent hardware errors such as 'Power calibration error' and 'Focus or tracking error' are almost always internal to the burner, and dirt is the most common cause. Other times the burner is just worn out or has a defect from the factory. Random errors such as 'DVD-Video files reallocation failed' are more likely software.

Nero generally does a good job of sorting them out in the log. Going to the Nero error page should give you an idea of the causes and cures.