No more audio on my PC

[FantasyGhost]

After i installed Studio 9.3 from an original CD. I upgraded to 9.4.3 or something. Without testing if the audio worked or not. I assumed when you buy something it's completely bug free.

Up untill i was trying to view what i captured I didn't hear any sound. So i tried to look if there was maybe something wrong with the video i captured. But that didn't help me one bit.

I kept going on up untill i wanted ro put some audio background on there so i wa searching through my music files and tried listening to them on the Windows media player; nothing came out. I finnished the project without knowing if there was really sound on it or not. After playing on a DVD player the sound was there. Only not the background sound of the mp3 file i used. In the book it tells you it can capture *.mp3 and *.wav. But it only can capture *.wav apparently after reading the forums.

I've checked if the soundboxes were put in correctly on my PC, which they were. So i uninstalled whole Studio 9 without any luck of recovering my audio on the PC. Anything i'm missing here?

Thanks for any help.

[Krispy Kritter]

Try removing your sound drivers and then reinstalling them.

[mats.hogberg]

I assumed when you buy something it's completely bug free.

! Sorry, I couldn't resist. What OS do you run?

/Mats

[FantasyGhost]

Yes the driver uninstall/ reinstall solved the problem.

Btw the OS is Windows XP Home edition SP2 I know they update frequently, but still most things work. Which can not be said about Pinnacle. If they say *.mp3 support it should be supported it's been since version 7 or 8 that this problem is there that i know of.