I guess it depends on the location too. It works for ebay UK (www.ebay.co.uk) but ive found that the option is not available for ebay in the USA (www.ebay.com).
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You don't think us Americans would do anything more than a half-a**ed job, even with our own auction site. :P
You see we do a poor job, that way when we fix it to a satisfactory condition in which it should have been on a standard level, we get praised in customer satisfaction. If we do a standard level performance regularly, it makes it that much harder to go above and beyond to get higher praise.
It's the American way. -
I just had a bit of a feedback problem with one of my auctions.
The guy was unhappy with the condition of a couple of items (comics) in the lot. I stayed clear of dealer terms like NM, Mint, VF, etc. I used subjective descriptions like "great" and "I believe" in the auction. The guy says that I said "Near mint or better", and was pissed (angry, for the UK) that he wouldn't be able to re-auction and make a profit. His final word in that message was "you leave me no choice but to give you negative feedback", to which I responded, "Yes, when given no choice, I would (will) leave nf too. I'd rather leave no feedback than bad." The next day, I not only get a positive from this guy, but probably one of the best I've ever gotten. He sends me another message, "Can you give me a pf so I can put this horrible ordeal behind me?" (I did).
My rule for a couple of years has been to get feedback first if I'm the seller (pretty much since I don't buy from eBay anymore, thank you slickdeals.net). I always make sure that we are in agreement on the feedback and haven't had a problem with them consenting to leave it first. I have found that most retalitory feedback comes from the buyer. I have even gotten a threat of nf from someone who said that my price was too high and he could get it for half price at online retail. I reminded him that he set the price, not me.
hech54, do you have something against Ben Stiller?
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