DVD Player Cropping WS DVD sides?

[mattstan]

Hi,

My Pioneer DV-444 DVD Player is cropping the edge of a DVD movie, the 1997 (original) Norwegian movie Insomnia. I wouldn't have noticed except that the first letter or two of the subtitles is often lost on the left of the screen (the subtitles on this DVD are further left than on most films). The movie is widescreen 16:9 aspect ratio and the TV is also widescreen, a Sony KD-32DC11 WS TV. The DVD player is setup to output to a widescreen 16:9 TV. Everything is PAL Region 2.

When I tested the DVD by playing it on my PC using WinDVD everything was as it should be, the subtitles were never cropped on the left and when I compared the image on the TV and on the PC, the horizontal cropping was noticeable. On the TV this cropping takes place regardless of what aspect ratio I set the TV to; 4:3, wide, zoom, and smart all crop the image.

I can't think why this would happen. My investigations went as far as loading one of the DVD's VOB files into some video format conversion software, the excellent, Canopus ProCoder 2. This gives loads of info. on the encoding of a video file. One bit said:

Video Frame Size: 720 x 576
Display Size: 540 x 576

This seems to suggest something is rotten. But it plays fine on my PC but not on my TV !!

Any advice as to what is going on and how to resolve it would be great.

Many thanks,

MS

[Baldrick]

do a search for overscan.

the subs are probably outside the safe view mariginal...crappy dvd release.

[mattstan]

that's it. many thanks and it is indeed a crappy dvd release. it looks like they didn't even check it on a variety of TVs.
Cheers.