Help With New Hardware Problem

[MAXIMUS01CAN]

Howdy,

Received a new Sony DRX-800UL external CD/DVD drive for xmas as my old Sony DRU-510A was starting to konk out. I uninstalled my old Nero and installed the new Nero V 6.6.0.14 and started backing up around 10 or 15 of my discs that my old burner would not recognize any more. I didn't view any of the backups as the old unit DRU-510A burned flawlessly. So when my daughter came home from university and watched 3 of the backed up movies and they all started freezing an hour or so into the movie........ So I updated the firmware from KYO4 to KYO6 from the sony download section, backed up the flawed disc using DVDShrink and burned another copy using the new burner with the same end result. It started freezing at pretty much exactly the same point I then ran that point of the movie using the same files in DVDShrink preview window and it played flawlessly so I figured that DVDShrink wasn't the culprit. I then burned another disc using the same files, same media, same burning software and same procedure using my old DRU-510A and played the disc just prior to the point where the initial discs were freezing. It played flawlessly right through to the end..... I'm using the firewire connection and in Nero Burning Rom SE it sees the burner as a DRU-800A which is the sister internal version of the external burner I have. I'm not sure what else to check or do The new burner is burning the media at 4x as that's the max for the media I have right now because that's all the old burner could handle. Is there anything else I should look into? USB2 connection instead of Firewire? My box is a 1.7G w/ 768M SDRam which should be sufficient. Any help would be appreciated. I'll include a burn log file just in case anyone can pick something out of it.

Thanks in advance,
Max

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 9:35:32 AM
Nero Version: 6.6.0.14
Internal Version: 6, 6, 0, 14d

Recorder: <SONY DVD RW DRU-800A> Version: KY06 - HA 2 TA 2 - 6.6.0.14
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HL-DT-ST CD-ROM GCR-8481B>Version: 1.06 - HA 1 TA 0 - 6.6.0.14
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD400BB-75DEA0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : ST3120022A atapi Port 0 ID 1 DMA: On
CdRomPeripheral : HL-DT-ST CD-ROM GCR-8481B atapi Port 1 ID 0 DMA: Off
CdRomPeripheral : SONY DVD RW DRU-510A atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
HL-DT-ST CD-ROM GCR-8481B E: CDRom1
SONY DVD RW DRU-510A F: CDRom2
SONY DVD RW DRU-800A G: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 767MB (785712kB)
Free physical memory: 404MB (414324kB)
Memory in use : 47
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

14.1.2006
UDF/ISO compilation
7:45:07 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

7:45:07 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

7:45:07 PM #3 Text 0 File Isodoc.cpp, Line 6314
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

7:45:07 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

7:45:07 PM #5 Text 0 File Reader.cpp, Line 127
Reader running

7:45:07 PM #6 Text 0 File Writer.cpp, Line 122
Writer SONY DVD RW DRU-800A running

7:45:07 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3297
First writeable address = 0 (0x00000000)

7:45:07 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3297
First writeable address = 0 (0x00000000)

7:45:07 PM #9 Text 0 File Burncd.cpp, Line 3230
Turn on Disc-At-Once, using DVD media

7:45:08 PM #10 Text 0 File DlgWaitCD.cpp, Line 267
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2286111 (508:01.36, 4465MB)

7:45:08 PM #11 Text 0 File DlgWaitCD.cpp, Line 279
Write in overburning mode: NO (enabled: CD)

7:45:08 PM #12 Text 0 File DlgWaitCD.cpp, Line 2433
Recorder: SONY DVD RW DRU-800A, Media type: DVD-R
Disc Manufacturer: RITEKG - 04
Disc Application Code: 64, Disc Physical Code: 193

7:45:08 PM #13 Text 0 File DlgWaitCD.cpp, Line 445
>>> Protocol of DlgWaitCD activities: <<<
=========================================

7:45:08 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [SONY DVD RW DRU-800A]
--------------------------------------------------------------

7:45:08 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [SONY DVD RW DRU-800A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2286112 | lead-out | 1 | 0x41 | 0x00

7:45:08 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

7:45:08 PM #17 Text 0 File Burncd.cpp, Line 4114
Cache writing successful.

7:45:08 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

7:45:08 PM #19 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)

7:45:08 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

7:45:08 PM #21 Text 0 File DVDR.cpp, Line 2316
Recording mode: Sequential Recording Mode

7:45:08 PM #22 Text 0 File Mmc.cpp, Line 21592
Set BUFE: Power-Burn -> ON , Adapt writespeed to disc : ON

7:45:08 PM #23 Text 0 File DVDR.cpp, Line 2470
Start write address at LBA 0
DVD high compatibility mode: Yes

7:45:08 PM #24 Text 0 File Cdrdrv.cpp, Line 8821
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

7:45:47 PM #25 Text 0 File Cdrdrv.cpp, Line 1288
19:45:47.532 - SONY DVD RW DRU-800A\H2 T2 : Queue again later

8:00:01 PM #26 Text 0 File WriterStatus.cpp, Line 116
start writing Lead-Out at LBA 2286112 (22E220h), lenght 0 blocks

8:00:01 PM #27 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

8:00:01 PM #28 Text 0 File DVDR.cpp, Line 2708
EndDAO: Last written address was 2286111

8:00:26 PM #29 Phase 37 File dlgbrnst.cpp, Line 1832
Burn process completed successfully at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.18a, size=20576 bytes, created 6/30/2005 5:21:35 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 7/16/2003 1:24:25 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[budz]

sounds like it's your dvd media. what's the media ID?

[MAXIMUS01CAN]

It's Ritek GO4 pretty sure. But would that media burn perfectly on the older machine and not on the newer unit? As all variables were the same, just 2 different burners.

Cheers,
Max

[budz]

It's Ritek GO4 pretty sure. But would that media burn perfectly on the older machine and not on the newer unit? As all variables were the same, just 2 different burners.

Cheers,
Max

The media would burn fine on your older sony dvd burner because it has the write strategy for 4x dvd media. Your newer sony dvd burner I believe is a 16x speed burner which may not have the write strategy for 4x dvd media. Also your new burner is probably a rebadged LITEON drive. Check out the LITEON/SONY FORUM at Cdfreaks.com.

[ofbarea]

The best firmware around for Sony DRU800 and Lite-on 1693S is codeguys' KC4B. Flashing to this firmware may fix your burning quality problems.

Read more about it in here: http://club.cdfreaks.com/showthread.php?t=152583

[Nelson37]

It is absolutely possible that media which work fine on one drive will not work properly on another. The brand name on the front of the unit means nothing at all as regards the actual manufacturer.

Try some different media.

Try some RW.

Try burning over 4 gig of data and reading that back.

Try burning at the slowest available speed, if lower than 4x.

[SCDVD]

Sony burners have a pretty poor reputation for burn quality. If it is possible to exchange your Sony for another brand (Pioneer or NEC), you would probably be happier with it.

[classfour]

Could be the media for certain. I'm at the start of a new build, and am still sorting out the machine.
Using TYG02 media, I'm seeing the following:

Plextor PX712SA (SATA) FW 1.07 - 8X burning, but crapping out. Going to change out the SATA cable before doing any more burns.

NEC 3520AW - Updated FW to 3.06 - will only burn TYG02 @ 4X using Alcohol, Nero, or Decryptor. Will burn fake TYs from shop4tech @ 8X.

Panasonic SW9585 - no updates to FW. starts burn @ 8X, but only achieves 6X.

I'm going to try other media also. I've already changed out the RAM

The funny thing is this: Using a laptop & a Plextor PX716UF external drive on USB 2.0, I can burn the same media @ 8X to perfection, 16X to completion without any problems.

As others have said - every drive is different, as is their media requirements. I do have one program installed at the moment that I somewhat suspect could be mucking things up: Instant CD/DVD - as it has caused problems with another machine in the past.

Machine Specs: 3.06 GHz Celeron, 1 GB DDR400, 160GB 7200RPM Seagate primary HDD; removable secondary HDD; 3 burners as listed above.

Good Luck

[Nelson37]

That sounds like packet-writing software. GET RID OF IT!!!!!!!!

These progs have been problematic for years. I NEVER install them unless the customer specifically requests it, after I explain the problems very few still want it. Make that none. Bad, Bad, VERY Bad software.

[MAXIMUS01CAN]

Thanks for the input all, Budz, I understand what you're saying and it's makes sense that it could be as simple as the media in this case. In most cases I've found the simplistic route to be the most effective and then pursue deeper if that angle doesn't work. I have some new media on the way and I'll try it when it comes in. I have also received advice to use USB2 port instead of the firewire on another forum and I'm not going to rule anything out, but my firewire connection has been solid for the past 3 years capturing all my digital video without any problems. Would that thinking be in line with those on this forum to switch connections? I may also try the KC4B firmware Ofbarea is speaking to, but for the moment I'm going to try one thing at a time as I've already updated Nero to 6.6.0.18 without trying another burn. But first things first, I'll try new media with updated nero, if that doesn't work, what would you try next? Also is there a way to check the burn without having to playback the entire flick waiting for a freeze?