Sony Dru-810a dual layer disc failed problem

[dannnyzz3]

I checked on this forum regarding a solution to my sony dru-810 a burning problem. I couldn't find a solution. It burns 8x dvd+rs fine. It just won't burn a tdk dvd+r DL 2.4x disc.

It gives me this error problem.

Book type automatically set to: Dvd Rom
Burn process started at 2.4x
Compiling dvd volume started
Burning layer 1
Writing file to disc failed
Burn process failed at 2.4x
Elapsed 03:46

I'm not sure what the problem is. Any suggestions? Thanks

[budz]

What burning software are you using? Have you tried using DVD DECRYPTER to burn DL media? Your SONY 810 drive is a REBADGED BENQ 1640. By using DVD DECRYPTER to burn all you do is READ ISO MODE then WRITE ISO mode.

[dannnyzz3]

I'm using nero 7 with the latest update. I have not tried using dvd decrypter. I'll give it a try. I'll post the results. Thanks

[dannnyzz3]

I tried read write iso in dvd decrypter. It didn't work. I got this error message.

I/O Error!

Failed to write sectors

Invalid address for write

Write Error

I'm not sure what this means. Any suggestions?

[Dr. DOS]

I tried read write iso in dvd decrypter. It didn't work. I got this error message.

I/O Error!

Failed to write sectors

Invalid address for write

Write Error

I'm not sure what this means. Any suggestions?

I just bought the same drive... same error as you.
It's going back to store. Either the POS media (RITEK) or
the drive is bad. I don't have time to try different media.

I think I'm gonna stick with Single layer burning for a bit
until media gets better (TY) or I see less burn error threads
for DL drives

[RottenFoxBreath]

its crappy media,nore than likely.
also make sure the burners firmware is up to date.

[Hawcon]

I checked on this forum regarding a solution to my sony dru-810 a burning problem. I couldn't find a solution. It burns 8x dvd+rs fine. It just won't burn a tdk dvd+r DL 2.4x disc.

It gives me this error problem.

Book type automatically set to: Dvd Rom
Burn process started at 2.4x
Compiling dvd volume started
Burning layer 1
Writing file to disc failed
Burn process failed at 2.4x
Elapsed 03:46

I'm not sure what the problem is. Any suggestions? Thanks

The only recommended +R DL discs on Sony's website for the DRU-810A burner are Verbatim branded discs.
http://sony.storagesupport.com/dvdrw/810mediainfo_gb_na051011.htm

Dave

[honestjohn]

Just bought an Sony 810A online from Amazon. Have the same problem. Normal DVR-R, DVD+R burn just fine. Can't do Dual Layer at all. Just finished of my 20th Verbatim Coaster by the way troubleshooting this. Yes, I said 20!

Using Nero 6 and Sonic MyDVD 6

Just finished reformatting and reloading my system and still have the same problem. Now I get to re-install about 60 games for my son, daughter, and me. Happy New Year.

Out of desperation crossflashed to BENQ DW1640, same problem.

Tried ASPI Layers 4.6 and 4.7.x using ForceAspi and NeroTool to verify

Used 20 Verbatims 2.4 rated 6X from 2 different sources and 3 Fuji DVD+R DL

Used NForce IDE Drivers and Windows Standard.

Currently using Sony's Frimware 1.0D

Flashed Motherboard to an older BIOS, no difference.

Errors:

Nero errors out reading first track or finishes and DVD is unreadable.

Sonic MyDVD quits when starting Burn or finishes 3/4's of the way.

Specs:

Asus K8N-E Deluxe / Antec NeoPower 480W PS
AMD Athlon 64 3700+ @ 2520
Stock HS / Mechatronics 80mm 53 cfm Fan
2 GB (2x1GB) PatriotDP PC3200 DDR
ATI RADEON X850XT-PE AGP
250 GB Maxtor 7200 RPM HD - Internal
250 GB Maxtor 7200 RPM HD - External
Creative Labs X-Fi XtremeMusic


I have about given up. Since I just burned $70 Coasters which was as much as the drive costed. I've been into PCs for 9 years and also do it for a living and hate giving up. If anyone has a clue, Hellllllllpppppppppppp!

Thanks

[budz]

uninstall my sonic dvd. it sounds like a software conflict not a hardware one. dvd decrypter is better to use when burning DUAL LAYER MEDIA. iso read then iso write. in my opinion crossflashing your sony 810a drive is better than using sony firmware. benq has better firmware upgrades as well. make sure you delete whatever sonic files that may be left behind in your registry. try using just the MS IDE drivers than the nforce drivers. gotta go i'm at work.

[honestjohn]

I already tried as you suggested and neither app works by itself. I'm primarily using the Burner to convert analog camcorder home movies to DVD. Create menus etc. DVD Decrypter looks like it's designed for copying movies.

Thanks for the suggestions anyway.

[seymour_man]

I have this drive.
I burned my first DVD using AnyDVD and CloneDVD.
I did use the Verbatim media as suggested by Sony.
Excellent burn with no problems. You might try the Verbatims.

They are onsale this week at OfficeMax 10 pack for $19.99

[honestjohn]

Per my original post at the top seymour, I burned 20 verbatim coasters. Thanks anyway for the suggestion. I am also not copying movies.
Thanks

[funnel71]

Dannyzz - my Plextor 740a did the same thing using DVD decrypter after about 20 minutes into a burn of a DL ISO.

I restarted the system, and engaged the same burn, this time using Alcohol 120%, burned the same ISO in 40 minutes (normal)

I was using Memorex 2.4x +DL for both burns. Although Decrypter makes it easy, I don't consider it that reliable for burns.

Try using Alcohol 120% for image burns.

[budz]

I already tried as you suggested and neither app works by itself. I'm primarily using the Burner to convert analog camcorder home movies to DVD. Create menus etc. DVD Decrypter looks like it's designed for copying movies.

Thanks for the suggestions anyway.

What other software other than mysonic dvd are you using? It could be the process of how you're converting the camcorder home movies. Have you tried backing up a dvd movie with DECRYPTER & a VERBATIM DUAL DISC? Just curious because if that is successful then you can eliminate the drive being the problem. In my opinion crossflashing your drive to the official BENQ FIRMWARE would be ideal. Just my 2 cents!

[honestjohn]

This was a clean install of XP with Service Pack 2 updates applied. First thing I installed was MyDVD, second thing was Nero 6.6 which came with drive.

Already crossflashed with same results except for the burners access light staying on whenever a DVD was in the drive regardless of whether I was burning or not.

The Rest of the Story:
I was burning Dual Layers fine several months ago with a fully loaded system. and I mean loaded. I was using an NEC-3500A for burning DL DVD's over a year ago which worked great. Somewhere along the line, DL DVDs stopped working with the same type of errors I'm getting with the new Sony. Anyway, I replaced the NEC with this Sony model, which now isn't doing DL DVD either. It doubt the problem is with the OS since I reloaded it. Unless something in Service Pack 2 or later updates is screwing something up.

The only other thing I can think of is something in the BIOS which I update frequently. I'm going to try disabling IDE Bus-Mastering in the BIOS tonight. I think I've played with that setting before to see if it would improve performance. This is driving me nutz.

Also a question, as I previously mentioned, I crossflashed at one point to a BenQ dw1640. The access light always stays on when there is Media in the drive, even when not burning. Is this normal? Or should I stay away from the BenQ Firmware.

Thanks All

[budz]

The access light will stay lit.....this has been discussed at the BENQ FORUM.

The OEM NERO BURN that came with the drive update it to the last version of the 6.6 series. I still suspect a software conflict between MYDVD & NERO. Did you try burning with just the MYDVD installed? If your NEC drive had the same errors then again I suspect a software conflict. Also with SP2 did you install the cd writing packet something patch? On all my computers I didn't install that cd writing packet patch. Also try changing your IDE CABLE to a 80pin. BENQ drives work better with a 80pin IDE CABLE.

I still think the official BENQ FIRMWARE is better than what SONY provides. If you've found the BIOS of your mobo is the problem then disregard everything I just mentioned. Nothing else that I can think but you mentioned your NEC drive did the same thing with DL media so that leaves the hardware not being the problem. Good luck and hope you find the solution.

[honestjohn]

Updated Nero already. Neither product worked by itself. Also bought PowerDirector 5 before I wiped out system and started from scratch and that failed on Dual Layer as well.

Everything works with standard DVD-R,+R.

I already am using an 80-pin cable and are you referring to the Hi-Mat CD Patch? I've always stayed away from that one myself and actually considered installing it today to see if it would help.

Grasping at straws for the moment. I guess you could tell that adjusting BIOS settings did squat.

Just re-installed MyDVD and burned a standard 8X DVD-R while I was writing this. Blazing fast. Finished way before I was done typing.

On a personal note, I've done tech-support for workstations for 8 years and have been a Network LAN Manager for 5 of those years. I started pulling PC's apart in 89 and I can figure out almost anything, but this has got me going nutz. I usually am in bed at 11:00, it's now 2:47. Good Night and thank you by the way for the suggestions.

Oh, also thought it may be a registry problem having something to do with the UpperFilters and Lower Filters. That was a dead end as well.

[honestjohn]

Finally fixed my problem in the last 5 min before I went bed last night and only 30 coasters later. Found my answer in the first place I looked. Sonic Solutins Website. I initially checked there, but found nothing listed under updates for MyDVD Updates and their own "Check for Updates" App within MyDVD came up with nothing, so no wonder I missed it. Anyway, if you go to the updates section toward the bottom you'll find something called PXEngine Update with no real description of what it does only the products you could use it with, so I ignored it the first time. Well, I learned that this was THE burning engine used for Sonic and other products created by Veritas/Symantec. The update contains media compatibilty and burner compatibilty updates which I learned through some digging. Applying this update fixed my Nero 6.6 and Sonic MyDVD issue and I can now burn Dual Layer DVD's without issue.

What caused the problem. I have to assume it was something in XP Service Pack 2 or later updates because I installed MyDVD after loading XP and applying the updates. I say this because Nero and MyDVD were working fine under my old setup for quite a while, I just couldn't put my finger on when my previous setup stopped working with Dual Layer becuase I didn't use DL media that often. The only other finger I could would be at Media Player 10 which I also loaded with XP Service Pack 2.

Anyway, I'm fixed. Dannyzzz, are you using any products with the PXengine for burning. Do a Registry search for PXHelp20 and see if you come up with anything.

[Phantom Of The Opera]

I don't understand how PXEngine could affect DVD Decrypter or Nero. Didn't you say your problems started out with failed burns when using those two programs?

BTW, what firmware rev are you up to now? The reason I ask is that I just got a Benq DW1640 a couple of days ago and I'm busy putting it through a range of burning tests right now. The latest firmware rev I got from from the BenQ site was BSMB, and that's what I've got on it now (the drive came with BSHB).

[budz]

ewwwwwwwww windows media 10!!!!! i never load that in any of the computers i build......learned a long time ago it messes up other software.....good to hear you finally found the fix to your problem......now crossflash that sony 810a drive of yours so you can use qsuite to tweak your burns......

[bmiller]

I was having problems with verbatims and record now deluxe burning dual layer at first.I solved it by updating the px engine for record now deluxe,and flashing my nec 3540 with some updated firmware.No more coasters.

[honestjohn]

Phantom, I think you have me confused with Dannyzz, I had problems with Nero 6.6 and Sonic MyDVD 6.

Budz, I actually tried QSuite 2.1 after crossflashing and it wouldn't load for me. First cam up with a message stating it only worked with some Burners and then no load. Ayway, I use Nero primarily when not converting the kidz videos.

BMiller, I wish you showed up earlier. It would have save me a lot of troubleshooting including re-loading around 50 games of my son's and daughters, with a lot of them using No-CD patches. I only keep 1 or 2 games loaded for myself usually.

Thanks All

[lacywest]

I have no problem using Verbatim DVD+R DL ...

Jan 9th 2006 ... Best Buy ... 10 Pack $20 bucks

I use CopyToDVD with DVDFab Platinum (Express Mode) to burn DL disks

---------------------------------
I also last night successfully burned a 1:1 copy of the disk StarWars III Revenge of the Sith.

Program I used ... Sonic RecordNow Deluxe v7 21

Jan 11th update ... I now have Sonic RecordNow Deluxe v730

Summary ...

I am using two programs to burn Verbatim DVD+R DL ... disks successfully

[ArtOfLosingMFZB]

alright, I am sort of a newb to this stuff but I need some input. I also have the Sony DRU 810A drive and am now having problems with Verbatim DVD+R DL discs. The very first one I tried with DVD Decrypter ISO read then write worked almost perfectly making a 1:1 copy of Star Wars: A New Hope (there was a problem at the beginning of the write, something about the Lead In but it got past it no problem and continued with the burn). So then I moved onto the Empire Strikes Back and that's when I started having problems. It stopped about halfway through, same with the second trial. Unfortunately I only had 3 discs (need to get some more) but I still need a solution to my problem. Now, this PXEngine Update, am I eligible for this or is this for a certain program? Or should I perhaps try other programs, like Alcohol 120% I heard someone say burned the image perfectly. Just help me out here, I was asking for help in the noobie section but wasn't getting much.

[budz]

There is a firmware update I believe for the SONY 810A drive check their website.

In my opinion your drive is better off at crossflashing it to the official BENQ 1640 firmware since it is a REBADGED BENQ 1640 drive anyway. You'll be able to use QSUITE to tweak your burns. Check the BENQ FORUM at Cdfreaks.com. There is a thread on the SONY 810A drive on crossflashing it. All you need is the flasher program and cvt.files which you can get from the BENQ FORUM.

As for the PXENGINE UPDATE that is for the software program called MYSONIC DVD. I'm not sure if Alcohol 120% is freeware. I just burn DL media with DECRYPTER or IMGBURN.

[ArtOfLosingMFZB]

There is a firmware update I believe for the SONY 810A drive check their website.

Thank you so much for the heads up. After updating the firmware, I succesfully burned to a double layer disc an ISO that had failed to burn on me twice before with DVD Decrypter. Fortunately only 2 coasters! Thanks again!

[budz]

There is a firmware update I believe for the SONY 810A drive check their website.

Thank you so much for the heads up. After updating the firmware, I succesfully burned to a double layer disc an ISO that had failed to burn on me twice before with DVD Decrypter. Fortunately only 2 coasters! Thanks again!

Welx!

[honestjohn]

And you guys thought you got rid of me......

Yes, I'm ready to rip my freakin hair out. Remember when I told you all I had my problem fixed. I was only half right I guess. After installing the updated PXEngine for Sonic Solutions I burned a DL DVD with Nero and it worked. So, I assumed since this burning engine was designed for Sonic in the first place, of course it would work as well. Well guess what, burned a DL DVD in Soncs Program and I got another coaster. Here's where it get interesting. (probably only to me). WHen I performed a successful burn with Nero I used a Memorex DL DVD, just bought a 3-pack. When I was burning in Sonic MyDVD, I used a Verbatim. In the meantime I also downgraded my BIOS again so I didn't know if was the media or the BIOS which gave me a successful burn. Went out and blew 20.00 more on another pack of Verbatims. Guess what, 8 more coasters. Went out and bought today a 25 pack of Memorex's and guess what, 3 perfert Burns. Now I'm really frickin confused. Everyone says Sony's love Verbatims. Everyone says they put out a very high quality product. So, WHY does my brand new Sony only like Memorex which is suppose to be inferior? Guess I can continue to buy Memorex, but it really bugs the hell out of me and makes no sense.

Inital problem was on a Fully Loaded System with all Apps/Games etc using XP-SP2 and all updates applied. All burning of DVD+R DL Verbatim and FujiFilm started to fail while using an NEC 3500A. I actiually have a stack of home movies successfully burned on Verbatims using the NEC 3500A before my problems started. So, at one time I was burning Dual Layer DVDs just fine. Bought Sony DRU-810A because I suspected NEC Drive as being the problem. I won't go into specifics as to what I tried to do to fix the problem with DL DVDs on my fully loaded system because I repeated all tests on a Clean Install of my PC. See below for EVERYTHING I tried. Also see system Specs below.

Asus K8N-E Deluxe / NFORCE3 / Antec NeoPower 480W PS
AMD Athlon 64 3700+ @ 2520
2 GB (2x1GB) PatriotDP PC3200 DDR
ATI RADEON X850XT-PE / AGP
250 GB Maxtor 7200 RPM HD - Internal
250 GB Maxtor 7200 RPM HD - External
Creative Labs X-Fi XtremeMusic
Sony DRU-810A (Secondary IDE (80) Cable (end) and Master/Single)


Total Media Used / All DVD+R DL Burns Failed: Verbatim 38 / 2 Fujifilm. Tried burning at all speeds. (auto/2.4x/4.x/8x)

Formatted PC / Installed XP Home / Applied Service Pack 2 and all Updates
Loaded Nero 6.6 / Loaded Sonic MyDVD 6.01 = Coasters
Loaded 4.6 / 4.7 ASPI Layers and verifed with Nero = Coasters
Unloaded Nero / Used Sonic MyDVD = Burns Failed
Unloaded Sonic / Reloaded Nero = Coasters
Purchased Cyberlink PowerDirector 5 (new version) = Coasters
Unloaded ASPI Layers = Regular 4.7GB Media still burn fine / all DL Media= Coasters
BIOS: Tried older BIOS and new BIOS = Coasters
IDE: DMA enabled / Nforce 3 IDE Driver or Windows Driver = Coasters
CPU: System Overclocked / No Overclocking = Coasters
Firmware: Sony 1.0D / Benq DW1640 BSOB/BSMB = all coasters

Registry: LowerFilters (entry only) with a data value of PXHelp20 which is Sonic Burning Engine (updated). Upperfilters entry not present. Removed Lowerfilters Data Value. Sonic would not even start burn process. Nero 6.6 = Coasters. Added and Upperfilters = PXHelp20 and burns were now completing but produced unreadable DVD's.

All you experts please speak-up. This just doesn't make sense to me.

NEC 3500A starts to fail when writing DL DVD's on Fully loaded System. DRU-810A also fails DL Media on Fully Loaded System and with Clean Install Sony still fails.

What prevents me from using Verbatims now? A Windows Update? My relatively new Creative Lab X-Fi Sound Card? Did Verbatim DL Media change? I know when I first used Verbatim successfully it wasn't rated for 6x it was 2.4x just like the Memorex ones I can use now.

Anyway, at least I can use Memorex. Although it really ticks me off that I have to use my new DVD+R DL 8x rated burner at 2.4x.

Oh, if any of you can figure this one out, I'll send you a special gift. My last 2 unused Verbatim DVD+R DLs.....

Oh, and I don't burn Movies anymore, just need to convert Kids Videos from Camcorder to DVD and ocassional data backup.

Thanks for listening and if you made it this far, I'm impressed

[budz]

have you tried using KILL ASPI then load ASPI files? also try crossflashing your drive by using the WINDWFLASHER program and using BSLB CVT.FILE then flash the drive with BSMB CVT.FILE. sometimes going back in firmwares will help in burning. lastly if you reformat and reinstall windows xp again LOAD just DECRYPTER to burn a DL MEDIA. i still strongly suspect there is a software conflict somewhere. are you using MYSONIC DVD because it came with the SONY drive? anyway load DECRYPTER first then if that works ok then load the LATEST NERO BURN 6.6.0.16. if that is what you're using. or are you using the OEM NERO that came with the burner? update it to the latest and last 6.6 series which is 6.6.0.16.

here's where to download the CVT.FILES
http://hoppy.tk/dvd-rw/1640/

PM for the WINDWFLASHER or you can download the BQFLASHER from here:
http://quikee.cdfreaks.com/BQFlasher.rar

put bqflasher and the nero aspi in the same directory.
download here: ftp://ftp6.nero.com/wnaspi32.dll

good luck!

[OneSickPup]

I do not use Sonic MyDVD but I did get it with something I bought a couple years back. I played around a little and decided it was not a product I needed at that time. I think it's burning abilities are somewhat suspect. Here is what I would suggest assuming that movie backup is not a priority and you are authoring vhs or mini-dv camcorder transfers. Process in MyDVD as previously but output your files to disk instead of burning. Then use your created video folder to burn in Nero using the dvd-video template. I do not have access to the program to explain how but I know it has that feature. A coworker of mine also commented that MyDVD always uses the maximum burnspeed allowed vs Nero's dropdown to select the speed. This may explain your Verbatim problem as your firmware probably allows faster burning vs the Memorex media. Just a guess though. I wouldn't push the burnspeed too high on those Verbatim's in Nero. Good luck!