Physical Memory Dumps with WIN TV GO. Anyone else have this?

[DAVE440]

Had my Hauppage WINTV GO PCI Capture/tuner card for over a year now. Works ok....cept for a thin line at the very top on recordings which no one can explain but is a cheap card so no biggie.

PROBLEM IS.....my PC is doing physical memory dumps like 1 or 2X
a month. Happens without warning. PC stops responding then Blue screen with Physical Memory Dump Message and addresses. Cant tell from them whats going on.

ANYONE ELSE EXPERIENCING THIS?

The Only PCI card in the PC is the TV Card so conflicts and power
usage is not a problem.

My Video card is an Nvidia AGP 440MX SE 64DDR which is modest at
best and also doesn't draw a lot of power.

PC is a Homebrew running windows 2000 Professional

Power supply is new 300W/340W Peak and has plenty of power to meet AMD XP3000 requirements. It has Active PFC Power factor correction and
all protections. Specs are:

3.3V 28amps
+5V 30amps
12V 18Amps
+5Vsb 2Amps (stdby)
(same thing was happening with the old power supply too)

ECS K7VTAS motherboard Rev.6
XP3000 333fsb version 2.15G
768DDR (mixed ram) 512DDR Kingston 256DDR PNY

Hard drives - Both defragged weekly - virus checked

Maxtor Diamondmax9 120G 7200 8mb cache
(Its the boot drive for my other PC but was visiting here for video storage space till I get another storage drive)

Western Digital 80Gb WD800JB - The boot drive for This PC

Both drives are split into 5 partitions each with one dedicated for video storage only.

Ran diagnostics on both yesterday. Western Digital came back fine. No errors.

Put the Maxtor back in the other PC as the boot drive and it tested with a few errors which the maxtor diagnostic tool found and fixed...but nothing critical.

I've pretty much ruled out the hard drives and there are no Hardware conflicts here....

Only thing I can think is the Hauppage TV card might be causing an unrecoverable problem and causing the memory dumps. I can't confirm its the tv card bcus I always have the TV on while working or surfing. Happens at random without warning so I'd have to keep the tv off until and IF the problem occured with it off to confirm the tv card wasn't the cause. Could be a day, weeks or 2 months or more of not using the tv card to test. Sort of an impractical time frame to test.

Anyone else have this with Hauppage or other TV cards or do I have another problem?

Thanks
Dave

[DAVE440]

Don't mean to jump the gun before someone replies....but....

It JUST Happened again. Trying to do some work and had a folder with jpg images open, an IE window and was connected to work server and had the WINTV GO on in background.

Blue screen out of nowhere. 2nd time in 3 days. Seem to be getting more frequent. PC has been on about 10 hrs. CPU temp 48C HDD temp 32C
PC made a click noise then Blue screen with physical memory dump message. Had to power down. When this happens the 4sec soft off button does not function. The PC powers down as soon as the button is pressed if thats any clue??

Here is the message I got:

***Stop 0x0000001E (0xc000005, 0xA00016CC, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED

***Address A00016CC base at A0000000, Datestamp 42168832 - win32.sys

Beginning dump of physical memory. Physical memory dump complete.

If not the TV card...I don't know what could be causing this. Hard drive that passed diagnostics going bad? RAM? CPU? Everything is less than a year old.

Losin it here...

[ROF]

I've had nothing but system problems with every XP computer I've installed this PCI card into. I've had random lockups, the BSOD, memory dumps, restarts for no apparent reason, etc. After installing into a Win2K system I've not had any problems at all with this one. There is a reason why in XP you get the warning when you install the driver software. Listen to it. This card gave me nothing but trouble in any WinXP machine.

Edit: I see you're running Win2K. Are you using the drivers from Hauppauge or the CD? I've always used the drivers online. Just remember the Win TV GO has two chipsets. make sure to download the right ones.

[DAVE440]

Thanks ROF

When I installed my card I think I had the latest drivers on the CD.
There may be newer ones on the site now. I'll have to take a look.

Still have that single scanning line on top of recordings that flashes
so maybe a driver update will help that too. Main thing is to get to
the bottom of the memory dumps.

If anyone else has anything...please jump in.

I'll post updates as I discover anything... it'll have to come to me as
an epiphany tho cuz I've been lookin for an answer here for months now.

[Skith]

@DAVE440 after your run in with the voltage spike (described here), I would run memtest86 to test your ram, it is highly possible that one or more of your memory modules got damaged. Let the test run overnight (several times over, it could take several hours), if you get even one error, the memory is faulty.

If you have multiple DIMMs installed, you might try removing all but one at a time, and test each individually, as only one might be damaged.

[edit: fixed link]