usb2

[mrtristan]

I recently upgraded my motherboard, and OS. I'm now running Windows XP Pro, on an MSI K8N Neo2 Platinum board, with an AMD 64 3500+. So far, I haven't been able to figure out how to enable USB2.0 support.

In the BIOS, there is only an option to enable/disable usb. There is no selection of 1.1, 2.0, or combination of both.

I'm up to date with windows service packs and updates. I also tried updating the drivers through the device manager, but windows says that I'm already running the most suitable drivers. I then tried uninstalling and reinstalling the usb drivers, which did nothing.

According to MSI, my motherboard is usb2.0 compliant. My BIOS and motherboard drivers are up to date.

Any help would be greatly appreciated.

[Conquest10]

Have you tried plugging in something that is USB 2.0?

[waheed]

Go to Control Panel, System, Hardware tab, and Device Manager

Expand the Universal Serial Bus Controllers list and if there is a Enhanced Host Contoller present, you have USB 2.0 support.

[budz]

Go to Control Panel, System, Hardware tab, and Device Manager

Expand the Universal Serial Bus Controllers list and if there is a Enhanced Host Contoller present, you have USB 2.0 support.

I've had to click on the Universal Serial Bus Controllers and update the drivers for the USB 2.0 to work.....dunno maybe you have to do the same....as mentioned try using a USB 2.0 hardware to see if it works...

[mrtristan]

I found out that USB2.0 is not enabled, by plugging in my USB2.0 card reader. I have a standard host controller listed, instead of an enhanced host controller. Updating the drivers doesn't do anything, as windows tells me that the current driver is the most suitable match.

[waheed]

It sounds like drivers for USB2.0 is not correctly installed/configured.

All I can think of right now is completely uninstalling Service Pack 2 and installing it again.

[thevoelk]

Have you tried the option "Don't search. I will choose the driver to install"? Your motherboard CD may not have come with a Digitally Signed driver, and you may have the option to ignore non-Digitally Signed drivers enabled.

[mrtristan]

Yeah, I tried that, too. I really don't know what the problem is, anymore. I'm just going to chock this one up to my bad luck with computers.

In my searching for a solution, I did find a patch, but it works for XP, SP1. Since my copy of XP came with SP2 integrated into the install, I couldn't use the patch.

It's not really a big deal to me, just really irritating. How ******* hard is it to have a computer work normally out of the box? Whenever I build a computer, I avoid using the cheapest parts available, to avoid encountering problems like I am now. Microsoft blames the hardware, the hardware manufacturers blame windows... Searching for an answer is usually fruitless. Part of why I upgraded to XP is for better USB connectivity.

Have you tried the option "Don't search. I will choose the driver to install"? Your motherboard CD may not have come with a Digitally Signed driver, and you may have the option to ignore non-Digitally Signed drivers enabled.

[vhelp]

@ mrtristan

I think that you need to connect a *real* usb2 device first..
else, it will stay in v1.1 otherwise.

I have win98x on my setup, and had a dedicated usb2 i/o card (by Ali)
and, when I first installed it, and driver, it was using v1.1 speeds.

But, when I connected a usb2 device to it, windows sensed it, and
proceeded to install the usb2 drivers.

Perhaps your external device is *not* usb2.. but is compatible to
runing on any usb bus. I see lots of times where a package will
say usb 2 on it, but the device is usb1. What that package is really
saying is that if you have a usb2 bus, it (the bus) will bump it
down properly to usb1 speeds.. hence an indicator of "compatibility".

So, don't be fooled by package (when you're shopping for usb devices)
by this. Make sure the device is usb2 in actuality

This (above) might be your case. I don't know. I'm guessing, from
my own experience.

-vhelp 3575

[Bjs]

Usb2 requires sp2 for xp to be installed .

Some motherboards driver installation cds include drivers for usb2 device's , but require sp2 to be installed prior , then install the driver's from the motherboard install cd for usb2 support .

Gigabytes GV-7VKMP-P dose this .

[mrtristan]

Bjs - I did find the motherboard driver patch on the install cd, but it needs to be installed with SP1. My copy of XP came with SP2, so windows won't let me use it.

vhelp - Sounds like it's worth a shot. Between my ipod and card reader, neither of them have prompted windows to bump sp the drivers to USB2 speed, though. I get that little window that pops up, telling me that I should connect to a USB2 port, for maximum transfer speed. Stupid windows. That's what I'm trying to do, dammnit.

[thevoelk]

USB2 does not require XP SP2 to be installed, I have run it since Windows 2000 with no SP installed all the way through XP SP2 on a variety of boards.

Are you using the front or rear USB ports?

[smearbrick1]

Do you have more than one item plugged in to the hub?

Try uninstalling the USB controller from device manager. Reboot, and let Windows detect your USB host controller.

[budz]

try another usb port because my cousin has had the same problem you're having. he just bought a ipod and the pc i built for him couldn't detect it. it works well now after he plugged it in another usb port. i told him to use firewire with his new ipod because less compatibility issues.

[mrtristan]

I've actually tried all the USB ports and none of them will connect at USB2. There's four integrated into the motherboard and four that run off of the USB connections on the motherboard.

One of the first things I tried is uninstalling the device, then rebooting.

The funny thing is that USB2 worked on my w2k machine, but doesn't work on my XP machine. Go figure. It's a newer motherboard that's supposed to support USB2, with the newer OS, but it still refuses to work.

[budz]

The funny thing is that USB2 worked on my w2k machine, but doesn't work on my XP machine. Go figure. It's a newer motherboard that's supposed to support USB2, with the newer OS, but it still refuses to work.

I have the same problem with one of my external enclosures that houses a internal hard drive. With my XP PRO pc it won't recognize it but with my W2K pc it's fine. I guess the only last option you may have is to reinstall the XP PRO then see if the USB 2.0 will work before you install any other software.

[ROF]

I recently purchased two chaintech boards with similiar issues. The USB2 was being recognized as USB1.1. After visiting Chaintechs site I downloaded drivers for the USB Host and ran the install for them. After doing this computer had to reboot and upon rebooting it found new hardware and installed the USB2 host.

Drivers were listed as Windows XP Service Pack 1 compliant. First board was Windows XP no service pack and update was smooth. The second board used the Windows XP Service Pack 2 CD and the install was equally smooth. Neither version complained about drivers not being correct for the version of Windows XP.

You may want to try the update you found that said it wasn't SP2 compliant.

[mrtristan]

budz - I actually did a clean install, but I'm not sure if USB2 was working prior to reinstalling. It's my first machine with XP, so I messed up some drivers, when I was installing them from the motherboard cd. I wasn't sure what utilities that I did or didn't need, so I installed them all and my task manager got buggy. I bought an OEM version, so I had to call into Microsoft to get a new activation code. I didn't have any problems, but I don't want to have to call them again. If I get an ass on the phone, I'll ruin my day.

ROF - I tried to install the SP1 drivers a few times, but windows refused to let me install them. Is there a work around to force the install?

[mrtristan]

Well, it's working now. I did more research tonight, specific to my motherboard and any USB issues. Turns out that everyone else who has this board had the same problem. MSI had had a new BIOS available, so I flashed it and USB2.0 is now functional.

Apparently, USB2 got screwed up for a couple of versions of the BIOS. This one fixes it.

[SaSi]

Glad you solved the problem. Since it was not mentioned before, I will add the following:
Make sure you use high quality USB2 compliant cables with USB2 devices. I once spent a few days in frustration trying to figure out why my external disk sometimes worked ok and sometimes not. Turned out to be the USB cable. It was marked HiSpeedUSB but this - apparently - is not enough. I bought myself a stock of USB2 cables, chopped the offending one in small pieces - to blow some steam - and am a happy man now.

[budz]

Well, it's working now. I did more research tonight, specific to my motherboard and any USB issues. Turns out that everyone else who has this board had the same problem. MSI had had a new BIOS available, so I flashed it and USB2.0 is now functional.

Apparently, USB2 got screwed up for a couple of versions of the BIOS. This one fixes it.

Good to hear you got it all worked out.