Report back when someone suggests a solution to your problem

[ukb007]

Hi.

I've seen this frequently. Someone gets stuck while doing something, shoots off a question in the forum. Then someone takes the time to post a reply, offering some suggestion or the solution. That ends the conversation. Others who would be interested to learn what happened when those suggestions were put to use wait and wait, but the feedback from the author of the original query never comes.

Please let us have the feedback. That's what makes a Forum useful: the exchange of facts, info and ideas.

Thanks.

[sholmes202]

Excellent point. I wonder if there is some way that solutions could be gathered on this site to form a sort of Knowledge Base so that people could reference that first. Sort of like the guides that are so helpful but more focused on a single issue.

Holmes

[reboot]

I wonder if there is some way that solutions could be gathered on this site to form a sort of Knowledge Base...

It's called a Search Button

[sholmes202]

Wise guy

[Nelson37]

Yes, but Search also finds all the ones that did NOT work, as well as those where no one apparently knows what happened.

How about a "Problem Solved!" flag so that Search could be used only to find solutions that worked? Of course, the OP's would have to be strongly encouraged to actually use it.

[blinky88]

Problem Solved would be a big benefit to all those members following a particular post .... when you think about it, it is extremely rude of any such person not to thank the person who solved the problem.

[freebird73717]

I agree. When someone has suggested a solution to a problem and you find that that suggestion works then post back and say something like "Hey thanks. That worked". It would help immensely those people who might have the same problem in the future and do a search to find the answer.

[Nelson37]

I guess the "Thanks" is nice and all but I am much more interested in knowing that --

"Here is a solution or procedure which solved the problem"

as opposed to

"Here is a procedure that has been suggested, and in fact there is almost certainly at least one person who has tried it, but he hasn't been heard from since."

[daamon]

I've seen it on other forums where the OP confirms that the problem is solved and which suggestion fixed it, and then the admin go in and close the thread (not "locked").

So, searching on "closed" threads would be the same as searching on a "Problem Solved" flag. Of course, it relies on the OP being courteous enough to respond - giving as well as taking - and for the admin to accept the overhead of closing "solved" threads.

[jimmalenko]

A while back, the idea caught on of editing your thread subject to say "SOLVED: " in front of whatever your original title said. Obviously this made threads in both searches and Forum Browses stand out quite significantly. Unfortunately this relies upon the OP actually giving a damn about the free help they have received, and being conscientious enough to do that ...... but in order to do that, they would have to return to the thread, where they could have just as easily posted a "hey, that worked" at the end ....

[bugster]

Moved you to the Feedback Forum

/moderator bugster

[Nelson37]

How about we simply agree on a text to use and suggest any user can insert the label in a new post? I think we all understand that most users simply won't do it.

Keep it simple, the colon on the end of "Solved:" is too likely to get left off and therefore invalidate searches.

The problem is that without feedback from the OP, we cannot confirm that the problem is, in fact, solved.

Making a resolution tag mandatory before creating a new post would probably be too restrictive. But, "Unsolved" or "resolution unknown" or
"changed hardware/software to go around problem" would also be acceptable.

[ricardouk]

Hi,
After a user gets a solution, he(she) could come back and edit their title post by adding (SOLVED)


https://www.videohelp.com/forum/viewforum.php?f=33

[daamon]

Hi,
After a user gets a solution, he(she) could come back and edit their title post by adding (SOLVED)

Gets my vote!

Now for the tricky part: How's it going to be implemented and how is it going to be enforced or actively encouraged? Mods?

[dvdguy4]

I like the idea.

[ricardouk]

Hi,
After a user gets a solution, he(she) could come back and edit their title post by adding (SOLVED)

Gets my vote!

Now for the tricky part: How's it going to be implemented and is it going to be enforced or actively encouraged? Mods?

we could implement a system like we have for reporting "problematic posts"

if a user finds that someone deliberately didnt post the solution, he will get a verbal warning and only allowed to post again after he posted the solution.

And so on....

[daamon]

we could implement a system like we have for reporting "problematic posts"

if a user finds that someone deliberately didnt post the solution, he will get a verbal warning and only allowed to post again after he posted the solution.

Mmmm.... Strikes me as a bit draconian.

[waheed]

Hi,
After a user gets a solution, he(she) could come back and edit their title post by adding (SOLVED)

Gets my vote!

Now for the tricky part: How's it going to be implemented and is it going to be enforced or actively encouraged? Mods?

we could implement a system like we have for reporting "problematic posts"

if a user finds that someone deliberately didnt post the solution, he will get a verbal warning and only allowed to post again after he posted the solution.

And so on....

Not neccessarily, as there would be no way of proving or knowing that the solution has worked. he/she may still be working on the problem.

[ricardouk]

Mmmm.... Strikes me as a bit draconian.

yep, thinking about it better it does.

lets se if anyone posts ideas