Netflix announces another quarterly loss

[Otterpup]

I've experienced very inconsistent service at times with online DVD rental services,but I don't think it's the companies themselves.I've received a number of disks late either opened or partially opened.This leads me to believe that people in the postal service are getting a free rental if they like the title they find.I've also had disks "lost" in either direction.I suppose if DVDs weren't so expensive to buy this would not be such a problem.It also makes me wonder about the extremely poor service a previous poster had with some "adult" rental service.Maybe someone along the way would prefer to "borrow" the 'neckit stuff instead of using their name,money,credit card number.

[dynamix1]

for those of you that have turnaround issues you should look at your postoffice. The address to where my discs are returned to is about 30miles away. mailed back on late this sat and showed mon morning that received and got my phantom of the opera in the mail today.

[maldb]

I get two-day turnaround service - believe it or not. I live in Staten Island, NYC and their distribution center is in Flushing, Queens - about 20-25 miles.

Monday morning: I drop off my DVDs in the mailbox located inside my company's building in Manhattan
Tuesday morning or afternoon: I get an email from Netflix advising they received my movies and they are shipping the next movies in my queue
Wednesday (sometimes Thursday) afternoon: I receive my next batch of movies

Not bad at all. The only problem I've had is the idiot mail carrier who sometimes delivers them to the "Place" instead of "Street" address. The unfortunate circumstances of living in a city where they use the same name for "Road", "Street", "Place", and "Avenue"!

Example: Bond Rd., Bond St., Bond Pl., Bond Ave.

What can you do? Go postal?

[dcsos]

I don't use a "rental" or DVD service, but I hear from friends that NETFLIX still wins out.
Confirming this is as easy as walking into a Blockbuster or similar brick and mortar store. Gone are the massive number of titles you would find in the days of VHS.
To fill the shelves, the employeees hve displayed 100 copies of RAY or the INCREDIBLES instead of any choice...
The place is almost empty.
Chapter 11 comes here first!

I work on BOND STREET (what do the discs say on the pckg.?)

[Nilfennasion]

From the Just Say No To Microsoft web site's "in the same spirit" page:

Blockbuster in particular refuses to carry any films they deem "controversial". If a vocal faction - however small or provincial - protests against a title, they'll yank it... nationwide.

Given that the film market used to thrive on creating content for everyone, I think it is not surprising that NetFlix chooses to use this as an Achilles' Heel to compete against the likes of Blockbuster. But then, we don't have the same problem here.

[Tidy]

If you would read the press release it says business is NOT decreasing but advertising prices increased. Have you seen the prices for advertising???? They are through the ROOF.

Look pal, you sound like a Netflix shill. What position do you hold at Netflix? I don't care what kind of bigshot your are at Netflix, there is no escaping a bunch of major stock holders who are angry because the value of their stock is down. And you won't be able to lip off at them like you can to a forum member! Stockholders own stock for ONE reason; that is a return on their investment. If the officers of a corporation don't deliver that, they will be given an "opportunity" to find alternate career opportunities. The only way around it is to get your mother to buy ALL of the stock and then you won't have to worry - - - unless you have a mean mother!

I am not trying to be the loving spiritual counseler for Netflix. I am not attempting to do a cost analysis of the operation. What I said was that the stockholders won't tolerate a loss. That's a fact. I don't read a company's press release as the "Gospel of John"! Only a fool does that, and I'm not one. I asked if anyone has noticed a slow down in delivery. Actual observation out here in the real world is the ONLY way to determine this. It certainly is NOT the company's own press release!

Calm down sounds like you need some serious stress therapy all he did was say advertising prices were way up and thats why they lost money then you flew off the handle.

Secondly, please don't profess to know things about the financial market that you apparently do not know. Let me start by saying I have my NASD series 7, 63, 55, 4, and 24 as well as years of experience working with some of the largest equity securities firms in the nation. If you have all of the above licenses then you can argue with what I am about to say.


The number one reason people buy equity securities is to make money. The financial performance of said company does not affect the value of a security as much as one might think. Now relative to earnings estimates it absolutely does. For you to guarantee that the stock holders will change management is ridiculous. Stock holders do not only look at the bottom line as you claim they also look at the "reason" for the poor bottom line. If that reason is not management and is a change in climate in the industry then they may vote for policy or expenditure changes rather than a management change. The intelligent people know that a management change is not always a quick fix for financial problems for a corporation. There are plenty of things that can happen due to poor financial performance not just a change in management as you seem to think.

You also might want to retract your statement about press releases regarding financial performance being lies. Were you aware that any press release by a publicly traded company regarding financial performance and specific monetary stements is not only regulated by the NASD but also by the SEC. So if the press release states that the advertising costs for a corporation tripled in a 12 month period there is a much better chance that, that statement is true rather than false.

Now, maybe you might like to consider not biting somebody's head off for stating a simple fact or opinion. It seems to me that a forum like this should be a place where you can state your opinion freely without having to worry about someone flying off the handle at you.

[Tidy]

for those of you that have turnaround issues you should look at your postoffice. The address to where my discs are returned to is about 30miles away. mailed back on late this sat and showed mon morning that received and got my phantom of the opera in the mail today.

I have turnaround problems and it is not my post office. When I log in and look at my queue and they say they have not shipped them i do not think the post office has anything to do with it. Also at least once a month they do not ship the movies i requested in the order i requested. i have had multiple occasions when the first 5 of the movies in my queue all say available now and they ship me number 6,7, and 8. I call them and they can not tell me why all they tell me is "nothing has changed on our end". I never had this problem before so apparently something HAS changed on their end.

[cal_tony]

For the last 2 weeks I have noticed that my turnaround times have increased to the point that it now takes 1 full week for a turnaround even though mail service should be 1 day each way. Also, it seems that they must have let some people go because email is becoming sketchy at best. Usually get the DVD before they even say it's been shipped. However, DVDs mailed on friday will still give me at least 2 new releases for the following week. As Netflix is having money problems, and as I don't see how thay can do any better, I don't really have any complaint at this time.

[Tidy]

That's strange clicked edit to fix a typo and it quoted myself then reposted sorry guys.

[dynamix1]

well it seems we all have issues with the service, and we can debate this all day. For the time being my specific situation I receive my dvd in the mail still in acceptable time frame, I love their selection, the price is still right and until they tell me they are discountinuing service i'm sticking with it.

[EvilWizardGlick]

This is why they partnered with WALMART.
I'm not sure how much that will help.
Die hard anti-WALMART people are already cancelling their memberships.
Plus WALMARTs own rental service tanked.
I think the main problem is a shitty economy. People don't buy things other than what is necessary.

[Supreme2k]

The WalMart merger was more due to Walmart's rental service "tanking" (or rather, they just couldn't handle it). The eight WM haters won't impact the merger. Netflix will survive. They're the pioneer's of the business model of the (very near) future.

[EvilWizardGlick]

So the free advertising at WALMART has nothing to do with this?
I'm not sure it was beneficial to merge the two.
Only time will tell on that one.

[TBoneit]

Ship Friday Evening (Saturday morning post) and new ones are back tuesday and/or wednesday. Been that way since I joined. Nicheflix is slower since they have to ship to NJ from Indiana and reurn to Indiana too. However I keep them as they have DVDs not easily available elsewhere. FWIW the postage on Nicheflix is 60cents each way. That's gotta hurt profits. I wonder what Netflix pays?

Cheers