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  1. I have had this burner for over a year and it was working fine. But last week I built another computer (gave away the old one) and moved this burner to the new computer. Since then it has not been able to write any CD or DVD. It reads both CDs and DVDs fine.

    I have tried Nero 6.6.0 and DVD Decryptor -- both used to work with the drive. But now when I burn, they start to write (lead-in) and then hang. The drive light comes on and stays on (it goes off every second or two when it does normal burn). I have to hard reset the computer after several minutes.

    I do not think it is the firmware (which is at 2.15, BTW). But it could be:

    a. AMD64 processor, or more likely
    b. Windows XP Pro SP2

    My previous computer has an AMD 600 Mhz and Windows XP Pro without the service pack 2.

    Any ideas for me to try?
    Thanks in advance.
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  2. Member Prot's Avatar
    Join Date
    Dec 2003
    Location
    Oregon
    Search Comp PM
    Install latest firmware.
    Make sure that the dvd burner is on a different I/O channel from the hard drive. Make sure all cables are securely fastened. Check to see that Windows is not reporting any conflicts.
    Your Nero is close enough to the latest
    version (6.6.0.8) that I doubt that is the problem.
    Try running Nero Toolkit and see what that reports back.
    These are just a few suggestions I can think of. Others might have more ideas.

    How did you manage to run XP Pro on a 600 Mhz machine and be able to burn DVDs?
    TANSTAAFL
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  3. 600Mhz was fast enough machine. Never had any speed problems. Not one!

    re: firmware update. I don't want to break a good thing. Since this FW worked with my previous setup I want to keep it. Will consider upgrading as the last resort.

    different channels: I wanted to do that but for some reason my mobo recognizes my hdd and dvd burner only as a master/slave on one IDE. No other config works. Even though I have the other IDE vacant, I can't use my DVD burner as master. Can't figure out why.

    Cables should be good since DVD reading is working perfectly but I will checke again.

    Will try Nero toolkit. Thanks for the suggestion.
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  4. Member Prot's Avatar
    Join Date
    Dec 2003
    Location
    Oregon
    Search Comp PM
    Set your dip switches on HD to Master and have it on channel 0.
    Set your dip switches on burner to Master and have it on channel 1.
    This WILL work if you are doing it correctly. You need a set of cables for each drive. Check your BIOS to make sure it is seeing both drives.

    You say FW worked well enough on your other system, but you didn't have SP2 on your other system. Upgrade the firmware.
    TANSTAAFL
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  5. The jumpers are all set correctly and I have plenty of IDE cables lying around. But not only putting optical and hard drive on separate IDE channels (as master) not work with that drive, it does not work with the other CD burner I have either. And I have tried swapping the IDE0, IDE1 cables too. And it is not Windows, it the mother board BIOS that does not recognize either drive. It does not even go till Windows. I am doing it correctly because I have done it *so* many times before.

    I think that is a problem with my mother board or there is something I am overlooking. I have read it's manual a few times already. I will give MSI tech support a call on Monday.

    I have ruled out any DVD burner issues by trying to burn a CD with the other CD burner and it gave me the exact same problems.

    The only thing left for me to do now is to rule out XP service pack 2. I think I will install plain Windows XP on another partition and see if the problem occurs there.

    Thanks so much for your help.
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