JVC DR-M10 Loading and Repair Question

[Tundra Trout]

The "loading" problem will not finally go away after it being intermitent for the past 4 years...
Is there no way of fixing this other than to get out my soldering iron (which I haven't used since 1986)!
Surely JVC should fix this for FREE as it has been inherent in quite a lot of the machines as can be deduced from this forum.
Has anyone had this bug fixed by JVC satisfactorily and for FREE?

They fixed mine.I had to contact JVC directly and not go through the store I bought it from.I paid the shipping and they fixed it.Got it back in about 4 weeks.

[curlydawg]

Yeah, they fixed mine and sent it back too. It worked fine for awhile. Now it just gets where you put a DVD in to watch and it says disc error or something. It may do that 30 times while you push it in and out or swap dvd's...and then it may work, or it may make you wait til the next day. I have threatened to run over this piece of junk with my tractor 100 times.

[wemxm10]

I have had my DR-M10S packed in its box and in a cupboard for the last 3 years after it developed the loading problem. It was already fixed once by JVC and lasted roughly 2 months before breaking down again.
Constant nagging from my wife and the SKY plus running low on memory due to the amount of programs that want to be kept forced me into action to try and rectify the loading issue with the DR-M10s.

After discovering this forum site and following the guide kindly supplied by members of this forum, the DVD recorder is now back in operation.

I replaced 3 capacitor that clearly had bulged all were the 2200UF type.

As recomended I used Farnell to obtain the new capacitors. They were extremely quick in delivery but will only process orders in excess of £20, but postage and handling are free unlike Digikey who charded £12 postage and £5 handling fee. Luckily I needed to purchase other items as well so the £20 minimum spend was ok.

Once again, Thank you.

[qaa]

Hello

I have problems with recording sound on all inputs except firewire on my DR-M10. The recorded sound is interferenced so that it is impossible to hear the original track.
Is there any way to fix it by myself?

KR

[Lumpy2]

Hi,

I would seriously appreciate some drawings of the Panasonic DMRES35V VHS-DVD recorder for disassemble and repair of the DVD drive. Regards,
KH

[Jase DRM10S UK]

Big thanks in advance to all who have worked on the 'Loading' problem on the JVC DRM10

I, too, am a victim of the 2005 batch of boxes. I did a warranty return within the first month but the problem re-appeared with worsening frequency. Now the unit won't even load once.

Just ordered some capacitors from RS Online:
Electrolytic Radial 2200uF 16v 105degC very low impedance 2,000-10,000h life
to replace the two bulged ones.
I've also snaffled a 12v CPU fan from an old PC at work and ordered an external 12v power supply for it.

I'll let you know how the unit fares after I've got the bits & fixed it all up.

Wish me luck!

[Jasper5]

I am on my 3rd JVC DR-MH30 with the "Loading" fault (1st two within a few months of purchase replaced under warranty with re-con units)The current one has lasted a couple of years. I am not technical so cannot start opening up the unit to repair. I called JVC today to be told that it is outside warranty and therefore I would have to pay for the repair and to contact a service centre. As a known fault with these units JVC should surely foot the bill as it seems they have not been built "fit for purpose"

Think I will scrap it and buy a sky plus box !

[Cloky43]

Just a new member born!
I own a DR-MH30SE since a couple of years without any problem, it was working perfect. I said it was because after an inactivity period of two months suddenly no power at all! Since I cannot find anymore the relative bill, I could not bring it to the JVC service for the eventual guarantee and being a bit skilled in electronic I decided to fix it myself. I found the circuit breaker burnt and changed with an equal type (T2AL) but when power it was applied suddenly I've experienced an explosion of the STR-G6653 followed by sparks. The IC is completely disintegrated and now I've bought a new one to be replaced. Before I do assist to a replay of the new year's fireworks, do you think it would be enough to replace it and at least add a bigger dissipator or what are in any case your suggestions? thanks

[Jase DRM10S UK]

It lives!!!

My new long-life caps are doing the trick (see the new light-blue caps mounted at an angle). The 2nd fan (mounted on the handy lugs already provided as seen in the attached pics) is keeping the power supply nice and cool. The card ducting (weetabix carton) ensures air is drawn in through the side vent and upwards towards the lid. I've left some card at the front of the ducting to help direct the air towards the rear - over the top of the caps in the PSU.
The 12v fan is powered by an external power pack. Running at 6v, it remains effective with almost silent running.

In operation, or in power-save, the lid over the PSU now is cool to the touch, unlike before. All this, and I didn't even have to hack about with the chassis.

Thanks, once again, to all who have contributed to the diagnosis & repair advice for this annoying problem.


Jase

[Jase DRM10S UK]

Fan installed...

[Jase DRM10S UK]

with weetabix carton...

[Bix]

Since this thread's still alive and a lot of time has passed, I have a question for everyone:

Am I the only person who would repeatedly send their recorder in to service this problem and never got it fixed? I even wrote a note explaining the resistor issue one time and they still didn't fix it. Eventually they agreed to replace it with a new one, which I ended up selling, still hesitant to use it before I realized that being a unit with the later manufacturing date, would probably not have any of these issues.

[telboy1953]

Hello all, another newbie with a DRM10-SEK and a loading problem. This is a PAL machine, no date on the outside, but DVD drive says July 04.

My son bought me this at Christmas, and the (E-bay) seller replaced it in March because of the loading problem. the second unit has done the same thing, and seller is no longer trading.

Contacted JVC...not interested!

Have read through this thread and opened up case...no apparent bulging caps; it has had the 1K resistor mod done, although one of them has turned into a small additional PCB with 2 surface mount components on it - I assume they are resistors, but I don't have a magnifier handy, and they are really small!

If any of the knowledgeable guys on here still look at this thread, could you please point me in the direction of what I should try. I have access to a DVM, but not much else.

I have also now been presented with a second, slightly newer machine, judging from the serial number, which apparently only cost £25, so it is obviously not worth a huge repair bill from a JVC centre.

[lordsmurf]

Sometimes the caps are not obviously bulging, but only slightly problematic.

[safc-ken]

Hi all,

After buying this unit in the UK in 2005 and got sick and tired of the 'loading problem' I gave up on it and just left it to gather dust.

However since the birth of my son who is now 7 months old and could be left while we were doing other things and he was ok just watching dvd's, I was annoyed that it still would not work and contacted the local trading standards who put me onto the Consumer direct in Newcastle Upon Tyne who told me that even though I purchased the item over 3 years ago that it was the shops responsibility where I purchased it from to ensure that the item i had bought was "suitable for the purpose for which it was purchased for within 6 years" And that they were legally bound to repair or replace my unit.

They sent me a template letter which I forwarded onto the shop from which I purchased the unit and they contacted me via telephone saying that they would look into it and contact me back within 10 days, The man on the telephone did try to fob me off saying that he didnt think likely that anything could be done as the fault was with JVC, to which I replied that wasnt what Consumer advice were saying, he then immediately changed his attitude, apologising saying he would get back in touch with me within 10 days, Within 10 MINUTES, I received a phone call from the TV and Audio aftersales saying that they would repair my unit for me and if they couldnt they would offer me £50 towards a new unit, I contacted Consumer Advice again who said that if it could not be repaired they would have to offer me like for like replacement and that the likelihood of them having a 3 year old unit in store was nil and that they would have to give me a new model and although I woould have to pay a small cost towards the difference in price they would also help me negogtiate the price.

As things stand, I have had my unit repaired and I collected it yesterday, they have told me they have replaced 3 capacitors and also the Power Supply Board. Touch wood everything seems ok.

My advice to you guys whose machine is just gathering dust is do something about it, contact your local Consumer advice or PM me and I will send you the templated letter that they sent me.

Good luck but remember you have up to 6 years legally to sort this issue out

[lordsmurf]

That sounds like a nice UK law.

[MAK210]

Could anybody tell me where I can get the Service Manual for JVC DVD Recorder model DR-M10. Thanks greatly in advance.

[fuji_man]

Since JVC have took down the FAQ page of the DR-M10 unit, I was wonder by any chance anyone have the "free of charge repair page" that they could scan and upload to here for all the people who are getting screwed by JVC customer service?

[Takenaway]

Hello all

First of all im a n00b to this

i asked a m8 of mine to put an old wedding video on DVD-rw
it worked and he showed me on his dvd player
when at home i tryed it on ps3,wii, 2 dvd players and my 2 pc`s
it wont show anything when in my pc i opend the disc and there are no files
so i tought maybe i dont have the right type of Codec or file type so
my question is wich type of file burns the JVC DR-M10 ?_?
hoping on a reaction of you guys

(and sorry if its in the wrong topic but didnt know were to post els)

ty Greetz Martin

[Bix]

Are you saying that your friend burnt the wedding video to DVD-RW with a DR-M10? Did he finalize the disc?

Also, the Wii doesn't play video DVDs.

[wcorredor]

I also have a DR-MV1S and always had problems. JVC repaired the power supply under warranty about 3 years ago. However the drive was always very picky on which DVDs in would read. Finally it stopped working this week.
Internally it had a GDA-4120B. I tried replacing it with several drives but none would work.

I finally bought a Sony DRU-842A, SONY 20X +-RW/+-R/RAM drive.

I works perfectly and even better than before.

I have found one other message somewhere in google that said a Sony drive had worked; it does.

[StuR]

wcorredor. regarding your successfull drive swop - I'm suprised you got it to work !thats wrong! apparently unless pretty much an exact drive is used you require a firmware update (and that only works for the selected replacement drives)
This is interesting, it's the JVC service manual.
http://monitor.net.ru/forum/files/yb-sb-00023-3_459.pdf
It shows your drive as the (Hitach/LG) H.L GDA-4120B, but the replacement is H.L GDA-4163B after the firmware update.

My interest is that I have a JVC MH300 which is currently fine but the drives die so I'm looking at replacements. My MH300 is an old early one with the H.L GDA-4163B that they started to use as replacements.
Apparently they switched to non H.L drives and these seem to be the big problem.
Anyway I'm puzzled who your's works, have you really give it some tough testing yet?
It could be a possible drive for other JVC's?

Also I've got another H.L GDA-4163B I bought -used but working- and I'm tempted to try and swop it, to test it in the mh300. What actually happens when the JVC rejects the drive does it enter into a locked state (requiring JVC service remote to unlock) Just a reminder there's a HDD on the MH300 which may alter things.

[StuR]

And while I'm at it for the JVC DR-MX10 hdd/vcr/dvdr combi, here's a service manual I found
here http://www.opweb.de/model.php?id=2457
or direct http://www.opweb.de/download.php?file=JVC-1184.pdf

TIP Interesting little tip in this manual is to find out current firmware for MX10 without needing a JVC service remote.
goto >setup then to >inital setup. On this tab (shows time/date setup etc.) press STOP on remote -press down for about 20+seconds, and shows firmware.
It works on the MH300 too.

[lordsmurf]

Actually, the Wii can play DVD-Video discs: http://www.nes-hacks.com/category/wii/media-players/

[haftime]

I recently shipped my JVC DR-M10 with the Loading error back to JVC and they upgraded the transistors for free and wanted to replace the drive for $77.00. I declined to pay for the drive and when I got the machine back it still did not work. On further inspection, I noticed a manual slide release on the bottom of the unit, near the front, that opened the DVD tray. With the tray opened, I plugged the unit in and when the tray closed the Loading error disappeared and my unit has been working since.

[hija31]

Hi.

After mounting GDA-4120B driver to my PC I've updated the driver to GSA-4120B (A115).
The problem that I've got is that it plays and records CD-s but no DVD-s.

Please help .

Regards hija31

[Walsallian]

I'm interested in Halftime's solution to the dreaded loading problem. But where exactly is the manual slide control for the disc tray? Do I need to open up the machine? Thanks for any help before it goes to landfill.

I must agree with people's verdicts about this dreadful thing - it's been a constant problem with this error and also because the finished discs have a very poor compatibility with other DVD players & recorders even when using high-end blanks (I've raved about this before). Two different firms have made the advised component replacements only for the loading problem to recur. My only attempt to use JVC "help" received a rude, offhand rebuff and I'll never buy any of their stuff again.

This machine is now only a spare for keeping the occasional program off our Freeserve Hard Drive, and I use a Pioneer DVR-550HX-S (with Taiyo Yuden 8x blanks) for everything else and it's in a different league. OK, more expensive, but the JVC was very pricey too.

[lordsmurf]

I would only suggest Verbatim DVD-R or any DVD-RW in this machine. Taiyo Yuden discs are not necessarily highly compatible media for playback/reading, so this may be some of your issue here.

[Walsallian]

Thanks for the tip, but I don't normally use Taiyo discs in the problematic JVC, only in the newer Pioneer which is fine. I normally use cheap chain store discs in the JVC, which might be the problem. I'll try another brand as you advise and see if it makes a difference - if I can break it out of the loading message after a long period switched off!

But I would like to try Halftimes's experience, even though I fear it might just be a co-incidence that the machine worked after the experiment with the tray. So if You can advise me, Halftime, or anyone else who has tried it - I'd be most grateful.

[lordsmurf]

Media is a highly likely issue here, I bet that would fix it for you.