TMPGEnc/Windows problem - any suggestions?

[cephus]

I'm having a bizarre problem with my wife's system that I can't solve. We're both running Windows 2000 Pro with all the latest updates, TMPGEnc 2.58.44.152, the same codec set, etc.

Her problem is that every time she runs a conversion with TMPGEnc, it bombs half way through with the "Error reading at" thing. This happens on about 95% of all .avis. We upped the priority on DirectShow and it still happens regardless of the setting. I know that it isn't the files, I can pull them across the network and convert them fine on my system.

What concerns us is that whenever she tries to view any of the AVIs through Windows Media Player, they end up with a lot of little green artifacts and colored pixels everywhere. This is on *EVERY* file, but if she views them with other viewers, such as VLC, there are no such artifacts. She figured it was a problem with Windows, reloaded it completely from scratch, downloaded all the updates again, problem still exists.

I'm at a loss. She has a new video card that worked perfectly until this problem (and as I said, it only happens with WMP), has a better processor and more memory than I have, so it isn't her hardware.

Anyone have any ideas? Thanks.

[gadgetguy]

I know that it isn't the files, I can pull them across the network and convert them fine on my system.

When you say "pull them accross" do you mean copy them to your local drive, or process across the network?
If you're copying to your local drive, then I would suspect her hard drive.

[BJ_M]

could be also a memory error -- in fact i am fairly certain this is the problem ..

swap memory with her system ..

[gadgetguy]

could be also a memory error -- in fact i am fairly certain this is the problem ..

swap memory with her system ..

Agreed, it could be memory (but he might not be able to swap with her since she has a "better processor and more memory").

[cephus]

I know that it isn't the files, I can pull them across the network and convert them fine on my system.

When you say "pull them accross" do you mean copy them to your local drive, or process across the network?
If you're copying to your local drive, then I would suspect her hard drive.

No, I mean convert them from her drive. It's not the files or the drives. Or the memory for that means, we had a tech check the memory a couple weeks ago when she was having system problems, turned out to be a bad motherboard and it was replaced.

[BJ_M]

such artifacts are seen in a problem w/ the video card (but you would see all the time a lot of the time - or during certain oprations like opengl or games) , problem with over clocking (could be still a bios setting issue) or a motherboard issue or most often a memory issue ...


dont believe some techs - the way they check memory is a joke -- swap it out .. or at least reset them and all cards ..

even a wacky power supply can cause strange things ..