I NEED HELP!!!

[indolikaa]

Let me tell you, if you EVER wanted to see me lose my temper at someone, you should've been at our house about ten minutes ago.


My wife and I have joint credit card accounts from Household Bank. Since we've had the account, their ******* autodialer calls our number every night, sometimes as many as 10 times per night. I had to put the ringer on tonight because I'm expecting an important overseas call. These wads send a Caller ID number through but not a name, so our phone company's call blocking service doesn't kick in.

I finally got pissed off a swore a string of obscenities at the guy that would've made Northcat blush. He tells me, "I'm calling to speak to Mrs. Khan, not you sir. Would you please put her on the phone?"

And then I completely lost it.


There HAS to be a law to stop this kind of shit. I am looking at my Caller ID right now and the same phone number has callled 15 times tonight. I know they reserve the right to telemarket us, but when does their computer's autodialer become obsessive to the point that it becomes unlawful?

Obviously, the cards are being cancelled as we speak. But according to the 'Do Not Call' law, my understanding is they can continue to badger us for three to six months.

You would think that when I told them to, "Stop calling this ******* number every five minutes!" that would solve the problem. It hasn't, and short of changing my phone number, I don't know what else to do.

Help?

[northcat_8]

Awww...does someone need a hug.

[Capmaster]

Do what we do. "Do Not Disturb". Unless the caller enters your 4-digit number, it doesn't even ring through

[indolikaa]

Do what we do. "Do Not Disturb". Unless the caller enters your 4-digit number, it doesn't even ring through

Unfortunately, Frontier doesn't offer that service.

Awww...does someone need a hug.

I wouldn't get near the lovely missus right now. She's more pissed than I am.

[jimmalenko]

That's BS, Indo. I feel for you. No-one should have to put up with that shit, especially considering you are already a customer of theirs and all

I'm glad that sort of behaviour isn't employed out here in Kangaroo country, or not in my part of it anyway. We get the odd survey and shit like that every now and again, but that's about it.

[VCDHunter]

I finally got pissed off a swore a string of obscenities at the guy that would've made Northcat blush. He tells me, "I'm calling to speak to Mrs. Khan, not you sir. Would you please put her on the phone?"

Cheeky mofo - I'm not suprised you blew a gasket, I would've threatened the ****** with death if he'd said it to me.

[northcat_8]

Hell Indo, just let me know...I'm not busy this 3 day weekend...we can meet up and make a "stop" by Household Bank. I've been looking for a little fun and excitement anyway.

[DVD_Ripper]

Call the card's customer service number and ask to speak with a manager. Explain your story... 10 to 15 attempts per evening is excessive .... ask the manager to add you immediately to their do not call lists. (not a gov't one).... it may work .... acted pissed but limit the obscenities (ya know... keeps waking the baby... wife is very sick... mother on hospis in the house due to terminal issue... needs sleep, etc.... )

[shoozleboy]

I had a similar problem with Capital One some years ago. As soon as you are accepted and given a card, they start calling you wanting you to sign up or buy just about every service or item they offer....

I did what DVD_Ripper is saying - and they gave me a hard time about it - but they stopped calling after a I gave their 'manager' an ear full....

I actually kept that card a couple years after all of that --- it was like pulling teeth from a rabid dog when I did cancel it... they just didn't want to let go.

[BJ_M]

why i have 2 numbers at home and 3 cell phone numbers ....

[indolikaa]

@shoozleboy/DVD_Ripper,

It worked. They supposedly put us on their internal 'Do Not Call' list. It only took screaming at two different people to demand a supervisor that speaks English.

I have also added a second solution to the problem as well...

why i have 2 numbers at home...

I have NO objections to paying $30 for a second telephone number! THAT is a good idea. Main phone number for 'business' and second phone number for 'personal' means I can leave the ringer off on the first line.

(Pops open a Guiness...) BRILLIANT!

[shoozleboy]

glad to hear it worked for you...

..i guess the 2 phone line thing is a good idea - I'm just too much of a prick to want to spend the extra $30 a month so I don't have to listen to the sales calls and ringing.... If they want me as a customer using their credit card and paying them interest - THEN STOP CALLING MY HOUSE EVERYDAY ASKING ME TO BUY SHIT THAT I DON'T WANT OR NEED!!!!!

I'm amazed that some businesses are run with the idea that you WANT to PAY them money so that they can NAG THE LIVING HELL OUT OF YOU!!!!

(...sorry - I'm having flashbacks to when this shit happened to me... must.... seek....medication....if....I ..... can ..... only.....reach.....the bottle...before ......more......convulsions)

[CoasterCreator]

if you want to fork out extra money that cool , , but I would not give them my business. no matter what you do just make them accountable ..I personally act like I am interested and get their name ( first and last or id operator # ) and after I get the goods on them I ask to speak to a SUP. ( I dont even tell them for what ) I then let the sup have it and tell them that they could be held accountable because I know who they are and not just a voice

[menes777]

How about this indo?

The next time they ask for her, have her get on the phone and have her act like she is taking a monster shit (with the groans and the plopping sounds) or put the phone up to some pron where the woman is having a monster climax, and break in and say "sorry I couldn't wait till after the phone call" and continue.

[rallynavvie]

I can't go off on the telemarketers. They're just sitting there letting the computer dial for them and just going through their scripts. We hate their job, not necessarily them. I'd contact first the bank regarding the matter and then escalate it to the police and the state attorney general's office. Or talk to your lawyer and see if there is legal precedent for suing them into the stone age for robbing you of your use of a phone line and your freedom because of it. Banks have money...

[Madz]

Oh god. I avoid those banks like the plague. Capital One, Providien, Household and a few others. They want to give you a credit card, but they want all these upfront fees amounting to over $200 (& on top of a high annual fee and outrageous interest rate!). So you just get the card in the mail and it's already got debt on it!

Anyhow, relating the problem: Think about trying a TeleZapper? You know it's a computer dialing; that thing's supposed to emit a tone to make it think you've been disconnected.