Netflix sucks...

[hech54]

Flame away copy boy.

EVERYBODY has the right to back-up the DVD's that they have already purchased...that is why this site exists.
NOBODY has the right to copy (back-up) movies that they rent from ANY company. This site never has endorsed copying rented material in any way, shape or form.

[skebenin]

And this just in: I shipped a movie back to them on Monday. They acknowledged receiving it at 9 AM on Tues. They reported shipping the new one at 4 PM today, Wednesday, and informed me that I can expect to receive it next Monday. I am 75 miles from their distribution center in a overnight delivery region for first class mail. One day going to Netflix, six days coming from Netflix.

The disk you ordered wasn't available at your local shipping center, so it's coming from a remote center. The expected ship time is probably 5 days, but mail isn't delivered on Sundays, so they expect you'll get it on Monday. In truth you'll probably get it on Saturday.

I know it's human nature to be suspicious of things we don't understand (I don't understand this delay - somethings going on, I just know it). Heck, I'm paranoid too - I do it myself. But there are reasonable explanations for this stuff. I really don't think they're trying to rip you off.

[dafoe]

Look, I have no desire to fight with you. Like I said, I'm tired of this whole thing.

You are 100% correct. Nobody has the right to copy any rental. It's stealing. Period. And I'm just as opposed to it as you are. But outside of one person (who was warned) nobody here has advocted warez

Obviously if someone is renting 70 dvds in a month they are either copying them or they have no life

I reserve the right to become a little irritated when a Netflix rental takes 2 days to reach me and 7-8 days to get back to them.

I hardly fit the bill of a heavy Netflix user. I don't rent New Releases. I rent older movies and independent movies. And I rarely keep a movie less than 3 days- I actually have a life.

Nonetheless, I was still experiencing the delays. So it's not limited to people that are copying and immediately resending the movies.

For you to call everyone who is irritated with Netflix's tactics a liar and a thief is outrageous.

[kenowell]

same thing here i have been renting from netflix for 2 1/2 years and as of the last 2 months the movies have really slowed down,,,they think they can screw the paying customer,, i dont think so canceled account and moved on to blockbuster online better price and 2 free in store coupons per month

[terminator911]

The good news is that B@llbuster just got into the whole "Online DVD Rental" and they are paired with Microsoft so you know it will take off pretty quick! Enjoy!

Expect Bill Gates and M$ to start offering movie downloads for a hefty price, like we need any more dependency from Bill

PS: B@llbuster = Blockbuster for those of you who didn't get it.

[dafoe]

The good news is that B@llbuster just got into the whole "Online DVD Rental" and they are paired with Microsoft so you know it will take off pretty quick! Enjoy!

Expect Bill Gates and M$ to start offering movie downloads for a hefty price, like we need any more dependency from Bill


PS: B@llbuster = Blockbuster for those of you who didn't get it.

This is just my personal preference, but I would not watch a movie on my computer if it were free. Besides, how many people want to spend hours downloading a movie?

What is Microsoft's relation to Blockbuster? By the way, there is no BB where I live, but they are talking about building one near the new Super Wal Mart

[jimmalenko]

something weird going on

[jimmalenko]

Obviously if someone is renting 70 dvds in a month they are either copying them or they have no life.

I agree with that.

***

Ok I got a warning for saying the truth. Now I will say a lot more of the TRUTH and can you handle the truth.

How many of you law abiding people out there every done any of the following:

Copied a movie that a friend purchased
Brought software home from work and installed in on your home computer
Rented a movie and copied it
Ate one grape in the supermarket to see if they were sweet or sour
Recorded a song off the radio onto some form of re-playable media
Used a source and didn’t give credit for that source
Brought office supplies from work to home


Well all of these are stealing. So before you start throwing rocks remember you live in a glass house.

Yes I’m guilty of these major crimes. Where did I learn how to do the movies, right on this website. With your guides, tools, software downloads, discussions and forums. Now if I were selling my back-ups then yes I believe I have done something wrong.

RTFM NOOB !

You'll find it here.

This is how it is:
You accepted the AUP when you joined here. This quite clearly states that talking about copying rentals is a no-no. BTW, the term "backup" refers to something you actually own.

Regardless of if you were telling the truth or if 9 out of every 10 members here is copying rentals, they key is DO NOT TALK ABOUT IT.

Or as I like to put it.... STFU.

[chas0039]

ANYHOW, back to problems with Netflix, if that is OK.

This week I had the worst expierience with them to date. On Monday they had my movie back but they said they were shipping Tuesday (typical delay tactic, I have seen it before). On Tuesday they said they had shipped and sent me an email confirming it. Come Wednesday and they decide they really didn't ship and there the same movie is ready to ship out on Wednesday! Now it is Thursday and they decide they don't really want to ship me that movie anyway and so they drop it back into my que and start over.... guess what, they say they will ship out my next selection tomorrow.

Nice job delaying Netflix.

[Madz]

I returned my last 3 disks the previous weekend. E-mail stated that 2 of the new shipments were supposed to arrive yesterday (12th). I got one the day before and am still awaiting the 2nd. We'll see what happens when I get the mail today. The 3rd was stated for Saturday, so it MAY also arrive today.

[Supreme2k]

Just a little update:

I've been with Netflix on and off since they began and had little to no trouble with them.

I've tried out Walmart and BB online.

Walmart takes about a week (or more) to deliver the DVDs, not including the 1-2 days for them to decide to ship my next selection (all "available now"). When I send the discs back, I will get an e-mail the next day saying that they have received it. Additionally, I've reported a missing disc after having not received it after 8 days. Instead of shipping a replacement, they simply took the disc off of my list. The disc eventually came on the 14th day

BB takes about three days, plus an extra day after receiving my returns to choose and ship my next disc. They also suffer from the "forever to you, overnight to us" syndrome. On top of that, most of my selections are in the "Extremely long wait - forget it, if you lived to be a million, you wouldn't see this DVD" status, 90% of them being general releases, not the hard-to-find director's aunt's cut then re-edited special edition.

From my experience (until I test out a few more), Netflix is by far the best online DVD rental shop (of the three). Gotta check out some of those places with po...a wider variety.

[chas0039]

Supreme2k, no argument. Netflix is better than any other. It is just that "better" doesn't always mean good. It is still frustrating when they delay.

[kisrum]

I've been tempted to join so I'm glad I read this. There's obviously a price point or a videos per month point where they start to lose money. Like most businesses they'll try to find ways to lose less and hope you go away. They make money on casual users who like the 'no late fees' feature and they lose money on big users. I don't see a solution. They're not going to jump through hoops just because you're a good person.

As much crap as I watch, I'm in no position to judge others viewership habits, but man, some of you guys watch a lot of movies.

If selection is your biggest issue try http://www.vlibrary.com/. Expensive and slow, but they're old school and you're supporting a good cause, which is limitless availability of every conceivable piece of junk ever put on celluloid.

[ViRaL1]

My .02 (pre-tax).

A buddy of mine got me started with Netflix a while back. He used to rent from them back when they still came in cardboard envelopes. I had Netflix for years and I really have no complaints about their service. It seems to be the concensus that they're the best overall at the moment. I'd have to agree that they have the best selection and a pretty good business model. I just recently cancelled my sub due to the fact that my DVR (100 hour) was getting full and staying full and my Dish bill is more expensive (and a contract); so I opted to bow out for a while.

That said, although I respect everyone's right to voice their complaint / opinion etc, I also reserve the right to ask 'what are you prepared to do about it?' I had the 3-out plan myself and although I don't have the free time that some people have, I hardly ever spent more than a day or two without a movie. My distro was in TX and I had about a 2-3 day turnaround (which isn't bad for regular US mail). A lot of people I see complaining about Netflix won't give it up or switch because it really IS the best available service of its kind.

Some people say 'Netflix is supposed to be unlimited...they're cheating their customers.' Ok, what's your limit then? From my experience, as well as a few people I've known with the service, they pretty much operate as they've represented it.

Here's what I've seen / been told.

1) No set rental periods, no late fees.
Haven't seen anyone disputing this.

2) Unlimited rentals.
As much as some would like to dispute this, I haven't heard anyone say that they've been told or otherwise notified that they've reached their limit (total or for a given period).
---This excludes the basic 2-out, up to 4 per month plan.--

3) When they receive your current rentals, the next rentals in your queue will be sent.
(Here's where the problems arise. Here's where I think the misunderstandings occur.)

4) Netflix is basically a mail-order business which allows online ordering of movies for rental.

5) Netflix has more than 2 million customers with varying levels of service (2-out to 8-out).

6) Netflix carries over 25,000 titles.

7) Netflix has 27 distribution centers.

8) One flat rate (+tax in most states), no fees or hidden charges. No postage paid by the customer.

HOWEVER...

A) Netflix does NOT carrry a full library for each of their customers.

B) Netflix does NOT process rentals on weekends.

C) Netflix does NOT guarantee that your title will be processed the day it arrives at their facility.

D) Netflix does NOT guranatee that the next rental in your queue will be available and ready for shipping from your distribution center as soon as your current rental is received.

I don't see where it is that Netflix is cheating their customers. I'll agree that not everyone gets what they consider to be the same level of service (i.e. same turnaround time, same availability), but this is more a matter of chance and logistics than people being cheated. I'll even go as far as to say Netflix may do more for their trial period customers than their subscribers, but by the same token, it's a common business practice and there are no contracts, so it's not like you're being 'trapped' with what some might consider 'bait and switch.' If you go to a buffet-style restaurant and end up with a booth farther from the buffet table and consequently spend more time in transit and waiting behind others than those who have closer tables, would you say you were cheated? Would you say this if the more popular food items weren't available as quickly as the non-popular ones?

Food (no pun intended) for thought.

[proxyx99]

Well laid out, however no argument (it seems) will convince those who's only goal in life is to burn, burn and burn. How can comeone explain posts coming from some about blanks beeing ordered in hundreds quantities, proudly announcing their 5000'th disc burned etc. etc. ... and they dare calling it "backing-up" home "movie collection". Bullshit! This is not my business, but if they run full fledged wholesale back-up operation that can challenge any Blockbuster stock room I suggest they shut up and be happy for obvious reasons and not come here whining that Netflix stands in their way of bringing their obsession to the next, obscene level.

[Rookie64]

BB takes about three days, plus an extra day after receiving my returns to choose and ship my next disc. They also suffer from the "forever to you, overnight to us" syndrome. On top of that, most of my selections are in the "Extremely long wait - forget it, if you lived to be a million, you wouldn't see this DVD" status, 90% of them being general releases, not the hard-to-find director's aunt's cut then re-edited special edition.

BB are still in their Beta phase - I don't think they went offical just yet.

I started early when their former rental site, FilmCaddy.com, automatically switched me over.

Blockbuster's availability of titles was great at first - anything I selected was in stock (including some of the most hard to get DVDs that no other online outlet carry)...now as more people are signing up, the number of available titles is starting to decline.

Reminded me of the classic line in Five Easy Pieces about Don't tell everyone about it - pretty soon they'll all go there and it won't be so clean

I also noticed they stopped using the thicker envelopes (small , protective and very convenient) and now use the flimsy paper envelopes (probably to save money) - so I expect to see an increase in damaged discs - something Walmart and Netflix are good for.
Other online renatal outlets use small padded envelopes to prevent the discs from being cracked by the time they reach you.

Blockbuster has the best selection of music titles than any other rental place online, and I've been able to get all of my top selections so far.

Some things are gonna change for the worse and some for the better as time goes - we'll see.

Right now, I don't think it's fair to expect Blockbuster to be au pair with Netflix in terms of service - they are trying to improve and made an impressive start (comparing them with other online rental outlets)

[winifreid]

It may be well laid out, but it does not address the main point of the thread - nor do you. Netflix states in their ads that rentals are unlimited. They do not qualify it. They don't say yo can rent as many as you want as long as it isn't too many. They don't say you can rent as many as yo want as long as you keep them for a day or two, or as long as they have hired enough help to stuff the envelopes. All of titles in my queue are listed as available "Now" and most are obscure titles and have never been listed as even "short wait". But when I return 2 disks on Monday they receive both on Wednesday, they will ship one on Wednesday and the other on Thursday. This happens over and over. They are clearly delaying shipments to reduce the number of total disks shipped in a month. Again, I understand why and wish it didn't happen, but I do not plan to drop them. I think they have a great selection and a reasonable price. It is that they clearly state that rentals are unlimited, when, in fact, they are.

[ViRaL1]

When Netflix lists a title as 'Available,' it means they carry it and one of their distributions centers has a physical copy in stock. This doesn't necessarily mean that your closest distro has it on hand. Ideally they ship from the closest distro, but if it's isn't on hand there, they will eventually ship it from the next closest etc. The idea being that keeping each DVD in its home distribution area simplifies inventory and reduces costs. For example if they receive 'Kill Bill v1' from you on Monday and don't have 'Kill Bill v2' in stock locally, they may wait a day before shipping it from another distro that may take a day longer in transit versus still getting it to you in the same period of time but also requiring a distro-to-distro transfer once your local distro receives a copy in again. I've had times where I've dropped all 3 of mine in the mailbox on a Tuesday, they receive them on a Thursday and only 1 or 2 of my next selections ship Thursday, the rest shipping on Friday. I don't see this as a conspiracy to limit my usage; I just understand that since Netflix ships on average more than 3 MILLION DVDs per week, there's no box with my name on it and the next 3 discs in my queue just sitting there waiting to be shipped out as soon as someone yells that my last 3 have been received. Maybe if the vast majority of customers speak up and tell Netflix that they're willing to put up with price increases to accomodate the hiring of larger staff and the purchase of more copies of popular titles, they'll get everything turned around same day. But I doubt this will ever happen.

Again, I still have to ask, what IS your limit?

[Regal]

Obviously if someone is renting 70 dvds in a month they are either copying them or they have no life.

I agree with that.

***

Ok I got a warning for saying the truth. Now I will say a lot more of the TRUTH and can you handle the truth.

How many of you law abiding people out there every done any of the following:

Copied a movie that a friend purchased
Brought software home from work and installed in on your home computer
Rented a movie and copied it
Ate one grape in the supermarket to see if they were sweet or sour
Recorded a song off the radio onto some form of re-playable media
Used a source and didn’t give credit for that source
Brought office supplies from work to home


Well all of these are stealing. So before you start throwing rocks remember you live in a glass house.

Yes I’m guilty of these major crimes. Where did I learn how to do the movies, right on this website. With your guides, tools, software downloads, discussions and forums. Now if I were selling my back-ups then yes I believe I have done something wrong.

RTFM NOOB !

You'll find it here.

This is how it is:
You accepted the AUP when you joined here. This quite clearly states that talking about copying rentals is a no-no. BTW, the term "backup" refers to something you actually own.

Regardless of if you were telling the truth or if 9 out of every 10 members here is copying rentals, they key is DO NOT TALK ABOUT IT.

Or as I like to put it.... STFU.

Hey if I rent 2 movies a day for 30 days, its like 60 dvds. But then 2 movies a day is not much at all to watch in 1 day!!
I do not have cable TV and I careless to watch local TV. Also when I get off of work everyday, then go to my local Blockbuster on the way home. So no, just because I have good remote access to my local BB (by my home) to renting dvds, IT does not mean I fuc*in burn them or have no life. Get your shit straight!! You don't know shi% about me and I hate PIRATES!!!

[jimmalenko]

Hey if I rent 2 movies a day for 30 days, its like 60 dvds. But then 2 movies a day is not much at all to watch in 1 day!!
I do not have cable TV and I careless to watch local TV. Also when I get off of work everyday, then go to my local Blockbuster on the way home. So no, just because I have good remote access to my local BB (by my home) to renting dvds, IT does not mean I fuc*in burn them or have no life. Get your shit straight!! You don't know shi% about me and I hate PIRATES!!!

Good on you.

I can have my opinion and you don't have to agree with it - that's fine.

I couldn't possibly watch 60 movies a month because sport and family commitments drag me off the couch 3 nights and 1 day a week. I call this having a life.

[Regal]

Hey if I rent 2 movies a day for 30 days, its like 60 dvds. But then 2 movies a day is not much at all to watch in 1 day!!
I do not have cable TV and I careless to watch local TV. Also when I get off of work everyday, then go to my local Blockbuster on the way home. So no, just because I have good remote access to my local BB (by my home) to renting dvds, IT does not mean I fuc*in burn them or have no life. Get your shit straight!! You don't know shi% about me and I hate PIRATES!!!

Good on you.

I can have my opinion and you don't have to agree with it - that's fine.

I couldn't possibly watch 60 movies a month because sport and family commitments drag me off the couch 3 nights and 1 day a week. I call this having a life.

Good for you. Just b/c maybe YOU DON'T have time to watch movies like I can, then that's yor problem!! But to assume since I can rent 2 movies a day and watch them, that means I burn them (what-ever!!)

This is just a suggestion, but maybe you should get off the PC and stop rambling your fingers on dvdrhelp.com, and that way you can buy some time to watch more movies more often. Try it, oh maybe the sex in the bed will be better for your wife also.

[gitreel]

goosfraba

[jimmalenko]

Good for you. Just b/c maybe YOU DON'T have time to watch movies like I can, then that's yor problem!! But to assume since I can rent 2 movies a day and watch them, that means I burn them (what-ever!!)

This is just a suggestion, but maybe you should get off the PC and stop rambling your fingers on dvdrhelp.com, and that way you can buy some time to watch more movies more often. Try it, oh maybe the sex in the bed will be better for your wife also.

That's all that post requires.

[Regal]

If this does help. Yep I do have a family. I have 2 kids. One plays football and I am a assistant coach.

When I watch movies they are after I put my kids to bed by 9:00pm. I do not usually go to bed unitll about 1:00am or so. So I have about 4hrs to watch them. On Saturdday and Sundays I usually will not make it out BB to get 2 more movies, so that does slow me down so on my renting. All in all what you assume, think or believe, thats all on you. But saying it is SO and it's not, your are being the hypocrite of saying such things b/c you don't know nothing about me. I love movies and if I have the time I will watch them!! Believe that!!

[jimmalenko]

If this does help. Yep I do have a family. I have 2 kids. One plays football and I am a assistant coach.

When I watch movies they are after I put my kids to bed by 9:00pm. I do not usually go to be about 1:00am or so. So I ahve about 4hrs to watch them. On Saturdday and Sundays I usually will not make it out BB to get 2 more movies, so that does slow me down so on my renting. All in all what you assume, think or believe, thats all on you. But saying it is SO and it's not, your are being the hypocrite of saying such things b/c you don't know nothing about me. I love movies and if I have the time I will watch them!! Believe that!!

For some reason you seem to feel the need to justify yourself to me. What's up with that ?

I have my opinion, and I'm sticking to it.

[jimmalenko]

BTW, from http://dictionary.reference.com/search?q=hypocrite:

hypocrite
n : a person who professes beliefs and opinions that he does not hold.

I don't think that applies to me.

[Regal]

For some reason you seem to feel the need to justify yourself to me. What's up with that ?

I have my opinion, and I'm sticking to it.

Your opinion is shit in my books!

I can tell you are a pointing finger type of person.

[Regal]

BTW, from http://dictionary.reference.com/search?q=hypocrite:

hypocrite
n : a person who professes beliefs and opinions that he does not hold.

I don't think that applies to me.

well heh,, then you should be one

[gitreel]

Regal,

I think you need some anger management classes.

Repeat after me.

Goosfraba....

Who cares what jim thinks about you? What matters is what you think about yourself.

Jim is a nice person but you are not going to change his mind.

Just let it go.

[jarvis1781]